Oricom Secure740 Questions & Answers
VerifiedMPN: SC740
Hi there I got a secret 740 video cam but it's faulty I need to no if I can get a new one an where do I send this one bk too
Hey Amy, Sorry to hear of your issues with your Secure740. Please give our locally based Oricom Support Team a call 02 4574 8888 8am-6pm Mon-Fri AEST as they will be able to assist you.
Is it common for the monitor screen to just go black and never come back again ? It was working fine for the last 6 months but last week the screen just blacked out and never came back I’ve tried the cord in the camera aswell to make sure it’s not an issue with the cord and the light on the camera comes on so it’s not that
I contacted your customer service team and with in 10 minutes they’ve got me a new replacement screen on the way so 10/10 for Janet salama in your customer service department she deserves a raise for her awsome and quick work
What happens when the monitor won’t turn on and I can hear my voice from the camera, but I can’t get anything, but a black screen on the monitor
Hey Rebecca, thanks for the message. We would love to troubleshoot this with you. Please give us a call 02 4574 8888 8am-6pm Mon-Fri AEST. All the best, Oricom Baby Care.
We have VOX activated but only puts sound through for first couple of seconds then turns off. I can hear my baby through the wall but the monitor/screen isn’t turning on long enough to put the sound through. Is that normal?
Hi there, thanks for the question. We would love to walk you through it, so please call our locally based Oricom Support on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist. All the best, Oricom.
Hello
We have an oricom740 and would like to add a second camera. We have been offered a friends 740 unit that is one screen and one camera. Can we pair the camera from that unit with our screen?
Hi there, yes the camera from another SC740 unit will be able to pair with your existing SC740 system. Oricom
Hi, l have recently purchased the secure 740 video baby monitor, when l was setting up the camera l noticed that l had to mount the camera on a very high shelf to get all of the basinet interior into the view. Is their a parameter that l can adjust or change so that l can mount the camera closer to the basinet, because at the moment, the power adapter for the camera is off the floor when plugged into an extension lead putting weight on the camera wiring. Thanks
Hello Graham, Thanks for your message. Unfortunately, there is no adjustment option for mounting the camera close to the bassinet. Thanks Oricom Baby Care
Is there a crib/cot mount I can purchase to use with the 740 camera?
Hi there, there is currently no crib mount for the SC740 system. You can wall mount the camera however. Oricom.
Can you use a tv as a monitor
Hi Steve, no not with this unit. Oricom.
Can you connect two parent units to 1 camera, have two of each and would be nice to utilise both monitors
Hi Jack, only one parent unit can be connected to a camera, but up to 4 cameras can be connected to the single parent unit. All the best, Oricom.
Hi. What is the maximum distance of this camera? If my baby sleeping in the bedroom and I have to be in the backyard which is a big area, will I still be able to check on my baby? Thanks
Hi there, the unit is measured to a range of up to 150m in line of sight. Obviously obstacles and walls etc, will play a role in reducing range. Oricom
I have noticed white lines appearing on my screen of the parent unit. It started as one and now I have 4 lines over the image. Can this be fixed?
Hi there, please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEDT, as the team will be able to assist you with this. All the best, oricom.
I have the sc745 camera and parent unit, has been working perfectly for 6 months. All of a sudden yesterday the sound has stoped working on the parent unit. Picture and so on all still perfect just no sound at all regardless of how loud the volume is turned up! Is there any reason for this? Would this be covered by the warranty?
Sounds like a warranty issue to me. The oricom support team will be able to help you
Hi there, we would love to assist you with this. Please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEDT, as the team will be able to assist. All the best, oricom.
Hi
I have the Oricom OBH930 x3 cameras for 3 seperate rooms
From the parent unit- can it be set to go to which ever room the noise is coming from? Can the scan be set lower than 12seconds?
I have multiple little ones and I want to put it on multi view but if it’s on multi view it’s still set on one room the sound doesn’t get detected to alert me from other rooms can this be changed?
Hi there, we would like to discuss this with you, so please give us a call on 02 4574 8888 Mon-Fri and our friendly locally based team will be able to assist. All the best, oricom.
Hi from New Zealand, am wondering if the angle of the camera can be controlled by the parent unit? I have an older Oricom that I use and I can follow my baby from one end of the cot to the other by pushing the arrows on the parent unit.
Hi there, the SC740 camera is not a motorised camera, and can not be controlled via the parent unit. All the best, Oricom Baby Care.
Can I buy this in a shop
Hi there, no this model is an online only model available to purchase here: external link
All the best, Oricom.
Hi I have received a second camera for our sc740 unit. Cannot connect, shows No Link. I deleted original camera and was able to set it up again without issue. Please advise why we have this issue? Regards Sue
Hi there, would love to assist you with this. Could you please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist. All the best, Oricom.
will a oricom cu715 camera work with sc740 monitor?
Hi there, no the two units are not compatible. Oricom.
My CU740 Camera is not working it was paired up and working to SU740 for 2 weeks then monitor said unable to link So i tried to re-paired up camera but didn't work
Please help me
Hi, can we connect it to iPhone device ?
Hi there, no this model is non connected so cannot be connected to a mobile device. Oricom.
I currently have this monitor and expecting another baby. When two cameras are linked can you see both on the screen at the same time? Or when both are link and motion sensor is activated will it show the baby that’s moving?
Hey Breeana, thanks for the message. When 2 or more cameras are paired to the SC740 parent unit, it operates on a scan cycle function. It will continually cycle through each of the connected cameras. Unfortunately when more then one camera is paired, the VOX and motion detection features will be disabled. The Secure740 does not feature split screen capabilities. All the best, Oricom Baby Care.
When it cycles through the cameras, will it provide the sound from that camera?
Hi there, yes - thats right!
I have just purchased the additional camera for my 740 monitor. One camera will be in my toddlers room and the second camera in my newborn room. We have the Vox turned on and motion detection off and put it in sleep mode (by clicking the power button for the screen to go black). If I set my monitor to scan between each camera does this mean a sound alert will display on my screen if crying or noise is detected in one of the rooms?
Hi there, the notification will only appear when the camera that is selected in the cycle is the active camera. If you would like to discuss, please give us a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist. All the best, Oricom
Get an answer from our members and Oricom representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.