??!
1 photo
My Perfect Eyes

My Perfect Eyes Questions & Answers

2.9 from 488 reviews

341 questions from our users

I can tend to sweat a bit will this affect the product when it's on???
No answers

Can you use My Perfect Eyes around the mouth as in for smokers lines?
No answers

i have noticed lately that when i put the eye cream on it looks great, really happy until i put foundation or moisturizer on it seems to lose the firmness, has anyone had this happen and if so how do i fix it
2 answers
Same problem as me, you can't the minute you use foundation it reverses the affect - really what's the pointHello There We are sorry to hear you are having difficulty with applying make up with the product. My Perfect Eyes can be used with makeup but it’s recommended to wait for it to be completely dry. It’s best with oil free liquid foundation applied with a brush/sponge and very gently swept around the edges or carefully over the top. Mineral makeup applied with a brush or a mousse also works well too. Please find this link to assist with applying make up over the My Perfect Eyes- https://www.youtube.com/watch?v=Y0ERZLlHkpo&t=7s Kindest Regards, Mel My Perfect Cosmetics Company HQ

Do you give My Perfect Eyes a shake before each use? If this is not case and it has been activated too much can you do as you mention and apply 2 drops of water?. Also can the applicator become built up?
2 answers
I’m not sure , I do shake before each use and does not seem to affect the resultHello Justin Thank you for getting in touch with us Yes, before every application be sure to give the bottle a good shake. If you are finding the consistency of the bottle is a bit gluggy and thick, as it is water based the best thing to do it add 1-2 drops of water and this will fix it. If you have any further questions, please contact us directly at customer service on 03 8376 1180 We really hope this assists you and please let us know if there is anything else we can do Kindest Regards, Mel My Perfect Cosmetics Company HQ

Hi I have perfect eyes but every time I use it with a foundation over it, it becomes bitty like the make up is reacting to it. What's the best make up to use?
2 answers
i use Revlon camera ready makeup and i find its great ( it is the new one out)Hello Leah My Perfect Eyes can be used with makeup but it’s recommended to wait for it to be completely dry. It’s best with oil free liquid foundation applied with a brush/sponge and very gently swept around the edges or carefully over the top. Mineral makeup applied with a brush or a mousse also works well too. We have found that Revlon Colour Stay is a great option. If you have further questions, please do not hesitate to call us on 03 8376 1180 and we would be more than happy to assist you. Kind Regards, Mel My Perfect Cosmetics Company HQ

hello my perfect eyes has dryed out in the bottle it came in what can i do
1 answer
Hello Kylie We are so sorry to hear that your bottle of My Perfect Eyes has dried out The bottle should last you up to 18months once it has been opened but we do need to be careful that it is being closed properly as this would be the reason it dries out. The way we can fix this is by adding 1-2 drops of water to the bottle as the product is water based. This should fix the consistency. If you feel there is no change please call us on 03 8376 1180 and we can discuss we would be more than happy to help fix this issue for you We hope this helps you Thank you Kindest Regards, Mel My Perfect Cosmetics Company HQ

Is it tested on animals?
1 answer
Hello Ros Thank you for getting in touch with us No our products are not tested on animals. We are cruelty free. Please call us on 03 8376 1180 if you need further information Kindest Regards, Mel My Perfect Cosmetics Company HQ

Would This be suitable for sunken eyes?
1 answer
Hello Sharon Thank you so much for getting in touch with us Yes absolutely, the My Perfect Eyes would be wonderful if you have sunken eyes and deep bags. It will really assist with pumping out those deep bags, puffiness, dark circles within seconds and the effects of the product last up to 10 hours. If you would like to order directly through us, please call us directly on 03 8376 1190 and we can assist you with further information about the product. Please also take a look at our website- https://www.myperfectcosmeticscompany.com.au/ We look forward to speaking with you Kindest Regards, Mel My Perfect Cosmetics Company HQ

What makeup can be used over perfect eyes
1 answer
Hello Sue My Perfect Eyes can be used with makeup but it’s recommended to wait for it to be completely dry. It’s best with oil free liquid foundation applied with a brush/sponge and very gently swept around the edges or carefully over the top. Mineral makeup applied with a brush or a mousse also works well too. Kind Regards, Mel My Perfect Cosmetics Company HQ

i’ve been waiting nearly 4 weeks how long is delivery?
7 answers
Hello Lynda Thank you for getting in touch May I ask how you ordered the product? We can certainly look into this for you immediately. Please give us a call on 03 8376 1180 and we will see what the status of your order is immediately as that is an unusually long time to wait for your order We look forward to speaking with you Thank you Kindest Regards, Mel My Perfect Cosmetics Company HQI phoned up having seen it advertised on the shopping ChannelI have tried calling your number but it says it’s an incorrect number?! I’m really anxious that this is a scam now yet I saw it on the television

Hi. It’s my first time using this and no matter how small the amount or how I gently swipe it down it always goes white and crusty....if there are any other suggestions I’d be grateful as I don’t want to give up on this....I have two 100 application bottles that I’ve purchased from Lloyd’s pharmacy and they won’t refund even on a sealed product :-( thanks
1 answer
Hello Vicki Thank you for getting in touch with us. I am sorry to hear you have had this experience with My Perfect Eyes. Absolutely, we do NOT want you to give up on the My Perfect Eyes either, we promise you it works and we can help you. My Perfect Eyes should not leave any white residue as it is designed to form a clear 'web like' structure. Usually when this residue is visible it is indicative of an application issue where a little too much product has been used and is therefore easily rectified. We do only recommend a pea sized amount to be applied, working from the inside outwards and then feather the edges gently down over the cheekbone to blend in, or with a clean finger come back from the outside edge inwards along the top of the cheekbone to blend. This pea sized amount should be enough to do both eyes. Do not dab or reapply as this can either cause a white residue or break the veil on the skin. Please also see this link to a video for application tips that will assist you along the way too- https://www.youtube.com/watch?v=bFwjMfU9dEc Please do not hesitate to contact us if you continue to have difficulty however this should sort out any issues you are having with the application now Kind regards, Mel My Perfect Cosmetics Company HQ

Can you use YSL touch eclat over my perfect eyes?
1 answer
Hello Fiona Thank you for getting in touch with us. My Perfect Eyes can be used with makeup but it must be with oil free liquid foundation applied with a brush/sponge and very gently swept around the edges or carefully over the top. Mineral makeup applied with a brush or a mousse also works well too. Please also wait for it to be completely dry before applying. I am unsure if the YSL touch eclat is oil free but if it is, then you can absolutely use it with the My Perfect Eyes. Kind Regards, Mel My Perfect Cosmetics Company HQ

Is MyPerfect eyes a conditioner or one of those eproducts that dry stiff and hard. Can you apply makeup over it?
3 answers
Stiff and hard sadly im going to ask for a refund also leaves white marks skin is worse now after using my perfect eyes not a good outcomeHello Ziath The My Perfect Eyes dries tight on the skin, which we love as we know that it is working however after about 10-20 minutes that tight sensation goes away as the product becomes flexible with your skin. Whilst the tight sensation goes away, the effects of the product last up to 10 hours or until you decide to wash it off. My Perfect Eyes can be used with makeup but it’s recommended to wait for it to be completely dry. It’s best with oil free liquid foundation applied with a brush/sponge and very gently swept around the edges or carefully over the top. Mineral makeup applied with a brush or a mousse also works well too. Kind Regards, Mel My Perfect Cosmetics Company HQHi yes my perfect eyes dries hard and tight stretching wrinkles flat but does leave white residue, yes you can wear makeup but oil free, think they recommend mineral makeup

Has anyone got a refund 2019
15 answers
Hello Julia Thank you for getting in touch again If you purchased directly from us at My Perfect Cosmetics Company, we do offer a 30 day money back guarantee and if you are within your 30 days of purchasing we are more than happy to give you the details to send back the product for a refund. If you would like further information, please contact us directly on 03 8376 1180 We would love to help you further and get your loving the product Kindest Regards, Mel My Perfect Cosmetics Company HQI will try again tomorrow thxHi Julia Fantastic. We look forward to hearing how you go Kindest Regards, Mel My Perfect Cosmetics Company HQ

I have watched utube and tried my perfect eyes only to get white marks i do not wear make up so how do I not get white marks $100 very disappointed waste of my food money for the week upset
2 answers
Hello Julia I am sorry to hear you have had this experience with My Perfect Eyes. My Perfect Eyes should not leave any white residue as it is designed to form a clear 'web like' structure. However, usually when this residue is visible it is indicative of an application issue where a little too much product has been used and is therefore easily rectified. We do only recommend a pea sized amount to be applied, working from the inside outwards and then feather the edges gently down over the cheekbone to blend in, or with a clean finger come back from the outside edge inwards along the top of the cheekbone to blend. This pea sized amount should be enough to do both eyes. Do not dab or reapply as this can either cause a white residue or break the veil on the skin. Do you have an email address I can take please and I can forward you our Top Tips which are very useful for assisting with application? Alternatively, please don’t hesitate to contact us on 03 8376 1180 and we would be happy to talk through application and hopefully locate the culprit. We want you to love the product as much as we do and we know we can help. Kind Regards, Mel My Perfect Cosmetics Company HQHi julia I tried less and more of my perfect eyes, even had my daughter who is a beauty student apply it to my eyes, the rest was the same, white pull tight dancers, lol,. My perfect eyes is far from perfect, I ga e up and binned the product, grow old gracefully, and love yourself. There is no instant cure outhere for our eyes especially if like me and yourself, we don't wear makeup Regards nicola

Am I meant to use a moisturizing cream under this at night or day...just I'm feeling a little dry after using this...are these products moisturizing?
2 answers
Hi Karen, yes there is a night cream you should use and it's very moisturizing. I use the night one and in the morning I use the spf15 day cream.Hello Karen Thank you for getting in touch with us The My Perfect Eyes must be applied to clean dry skin, with no traces of make up or moisturisers or cleansers. Once you have applied the My Perfect Eyes, whilst it is drying then apply your moisturiser around where you have applied the product. If you apply is underneath the product or over the top you can run into issues. You can however apply make up over the My Perfect Eyes if you wish. Once completely set, oil free foundation or mineral based makeup can be applied. Unfortunately, any oil based products will diminish the effects of My Perfect Eyes. We do say to use a brush/sponge to lightly apply the makeup. Kindest Regards, Mel My Perfect Cosmetics Company HQ

How long should you wait after applying my perfect tees before you put moisturiser on
1 answer
Hello Tracey Thank you for getting in touch with us Once the My Perfect Eyes is drying you can apply your moisturiser around the edges of where you have applied the product, but you cannot apply it over the top of the product. My Perfect Eyes can be used with makeup but it’s recommended to wait for it to be completely dry. It’s best with oil free liquid foundation applied with a brush/sponge and very gently swept around the edges or carefully over the top. Mineral makeup applied with a brush or a mousse also works well too. If you need further information, please contact us on 03 8376 1180 Kindest Regards, Melanie My Perfect Cosmetics Company HQ

I have just got the perfect eyes and i have tried it a few times each time using less but,it is still leaving white marks,it does work love it but don't want the white paste any help please
2 answers
Hi kay, I also bought the day cream and it goes well together. I think you need the day cream to help with the white Mark's.Hi Kay I am sorry to hear you have had this experience with My Perfect Eyes. My Perfect Eyes should not leave any white residue as it is designed to form a clear 'web like' structure. Usually when this residue is visible it is indicative of an application issue where a little too much product has been used and is therefore easily rectified. We do only recommend a pea sized amount to be applied, working from the inside outwards and then feather the edges gently down over the cheekbone to blend in, or with a clean finger come back from the outside edge inwards along the top of the cheekbone to blend. This pea sized amount should be enough to do both eyes. Do not dab or reapply as this can either cause a white residue or break the veil on the skin. I have attached here a link to a video to watch a live application- https://www.youtube.com/watch?v=bFwjMfU9dEc Please don’t hesitate to contact us on 02476 937 054 and we would be happy to talk through application and hopefully locate the culprit. Kind regards, Melanie My Perfect Cosmetics Company HQ

how to extract the remaining cream from the bottle of My Perfect Eyes. The little stick that is used does not get to all the cream that is in the bottle. It is a good product but if I can't use all the cream it is not worth buying - and I assume that other women have the same problem! If there is an answer please supply. Thankyou.
4 answers
Hi Liz , I haven't used the whole bottle yet but I would tip it upside down and just tap it on my hand. Good luckHello Liz Thank you for getting in touch with us regarding your My Perfect Eyes Diana is absolutely right, if it is getting to the end of the bottle just try tapping it out onto the back of your hand. Alternatively, you could use something thinner than the spatular to get the product out. Or the final suggestion I have is to add 1-2 drops of water and give it a good shake but you shouldn't need to do that. I think the first 2 suggestions should help you. If you need further assistance, please call us on 03 8376 1180 Kindest Regards, Mel from My Perfect Cosmetics Company HQThankyou for your quick response Mel, I will try your suggestions

Page 1 of 18

Get an answer from our members and The Perfect Cosmetics Company representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.