Anderson
Anderson

Hi, our display is greyed out and don’t show anything apart from a grey screen. We tried to adjust the brightness yet it does not change anything. Is there any recommendation for us?

Philips Personal Health
Philips Personal Health   DM   

Hello Anderson, Thank you for sharing your review with us. We are very sorry to hear that you are experiencing issues with your Philips Baby Monitor. We recommend you to reset the parent unit of your Philips Avent Baby monitor by simultaneously pressing the power button and the navigation down button for one second. The parent unit will turn off automatically after one second. In order to turn the Philips Avent Baby monitor on, press the power button again.

We hope this solves the issue, but in case it doesn't, we recommend contact our colleagues directly. You can reach them on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They're always happy to help!

Kind regards, The Philips Australia Team

Roni A.
Roni A.

Hello can i connect camera with my android phone only i have the camera?

Philips Personal Health
Philips Personal Health   DM   

Hello Roni, thank you for your question. Our colleagues on the phone would be happy to assist you with this. You're invited to call 1300 363 391 (Mondays to Fridays: 9:00 am - 7:00 pm EST) to talk to one of our colleagues on the phone.

Thank you. Kind regards,

The Philips Australia Team

Azko
Azko

Hey!! Just wondering how these devices connect from camera to screen? Is it through wifi, Bluetooth? Etc? Thanks:)

Wilson
Wilson  

Hi, I think it is via Bluetooth as there is no wifi needed.

Philips Personal Health
Philips Personal Health   DM   

Hi Azko. Thanks for your interest in our digital monitor. It connects through DECT, which stands for Digital Enhanced Cordless Telecommunications. Kind regards, The Philips Australia Team.

Adam
Adam

Why does the avent scd 600 keep saying out of range when I'm not even far away for his bedroom ???

Wilson
Wilson  

I found sometimes Wifi signals can interrupt it, or if you have a cordless phone near by.

Philips Personal Health
Philips Personal Health   DM   

Hello Adam, thanks for asking. We like to get in touch and see if we can help you. Please call us on (if you are based in Australia) 1300 363 391

Mondays to Fridays: 9:00 am - 5:00 pm EST

Kind regards,

The Philips Australia Team

Louise
Louise

Hi. I recently purchased this item. Why does the volume keep dropping out?

Thanks,

Louise

Philips Personal Health
Philips Personal Health   DM   

Hi Louise, how unfortunate that you have troubles with the volume. Is there interference or is the volume just very low? It might be best to contact us by phone, so that we can personally help you further with this issue. You can contact us on 1300 363 391, option 3 (for Australia) or on 0800 658 224, option 3 (for New Zealand). Give it a try! We might be able to help you further from there.

Get an answer from our members and Philips Personal Health representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.