Philips SHC2000 Questions

Maya G.3y

what type of cord do i need to use to charge them

Arturo C.5y

Hello I just found my old SHC2000-79 in perfect conditions ! but I'm missing the charge cable, what connector does it have? I looked around all manuals but no details about the connector type

Thanks

Philips Domestic Appliances DM 5y

Hi there Arturo, Thank you for reaching out. That's quite the oldie, and unfortunately we could not find a replacement connector available, but our dedicated product team might be able to help you out. We advise you contact them directly at 08 8338 5540 from Monday to Friday 9:00 AM – 5:00 PM EST. They will be able to assist you further with this. Take care!

Kind regards, The Philips Australia Team

Arturo C. 5y

Thanks. There was no tech specs about the connector in the manual. Fortunately I did my research it's a audio mono jack and cable

Dennis M 5y

I always but the philips headphones,but the weak point over the years has always been the elasticsection of the headband deteriorating and coming apart. Sorry cant help u with the charge cable

Bonface M.6y

Can shc 2000 philips work without base unit on tv?

Philips Domestic Appliances DM 6y

Hello there, thank you for your question. For more information, please feel free to reach out to our product specialists at 1300 363 391 (Australia) or 0800 658 224 (New Zealand). They'll be happy to help.

Kind regards, The Philips Australia Team

Anthony Lam7y

When I connect my TV to the device, the TV turns silent, I thought the TV can still have sound as well as the headset.

Philips Domestic Appliances DM 7y

Hi Anthony, thanks for your question. How odd to hear that the sound cuts out when you connect it to the TV. Our specialists would happily look into that for you. Feel free to reach out to us on Facebook and/or Twitter (@PhilipsCare) for further assistance. Alternatively, you can contact our support team by phone on: 1300 998 851. Kind regards, The Philips Australia Team

Dennis M 7y

Usually there is a setting in the TV settings [the cog wheel symbol] for sound input.

Jac9y

Hi - I have a pair of SHC 2000/79 wireless headphones which are completely fine, but the little wireless hub does not work (not sure what happened- but with 12 grannies, it could have been anything!) . Does anyone have a wireless base station for this model? Happy to pay.... Jac

Philips Domestic Appliances DM 9y

Hi Jac, We're not sure if we would still be able to provide this base station as spare part, as the set of headphones has been discontinued for quite some time. But it wouldn't hurt to try our customer care: external link .

We hope that you'll be able to come by a new one soon. We understand that you don't want the listening pleasure to stop if you've got a set of perfectly working headphones.

Kind regards,

The Philips Australia Team

nadia.doroenko.511y

Can I use SHC 2000 on desk computer Windows 7 without bluetooth?

Philips Domestic Appliances DM 11y

Hi Nadia, yes you can! Since the SHC2000 works with a base unit that you connect with the computer via a cable, you do not need Bluetooth. The connection between the base unit and the headphone is via infrared. Let us know if you have more questions!