Revitive Circulation Booster LV Questions & Answers

Hi Rosie, Please give us a call on 07 5443 9767 or email info.au@actegy.com so we can help you with this. Warm Regards, Revitive Australia

Hi there, Thank you for your question. We have not customers advising us on reactions to using post a stroke. We do always recommend for people with medical conditions to discuss with their doctor, who has a full view of their medical history, before using Revitive.

If there is any other question we can help with, please reach out.

Warm regards, Actegy Health AUSTRALIA

Hello Dee,

A short period of use is not likely to be a problem. We have not conducted studies on the device in pregnant women, which is why we do not recommend.

Hope this helps ease your worries.

Actegy Health Australia.

Hi Derek, If you are using Revitive via the foot plates, it is unlikley that you will be feeling the stimulation as high as the knee. Generally the EMS is felt in the feet, ankles and calf muscles. It is unlikely to be impacting the knees unless you are using the thigh pads / knee programs (only on the older Osteoarthritis model or the Coach Knee Bundle).

If it is concerning you, we'd recommend you stop using it until you see your doctor and check if electrical muscle stimulation is suitable.

Warm Regards, Actegy Health Australia.

Thank you for the advise.

Hi Lee, Osteoarthritis in the feet and ankles is not a contraindication. Revitive can assist with issues relating to poorer circulation of the legs and feet - including aches, pains and swelling. We offer a 60 day money back trial so you can give it a go for yourself and see if it helps your specific areas of concern.

Warm Regards, Actegy Health Australia.

Thank you. That's very helpful. I will pass the information on to my relative who has tried ours and is thinking of trying one for themself.

Hi Mary,

Thanks for checking. Unfortunately Revitive is not recommended during pregnancy.

Warm Regards Actegy Health Australia

Hello Kellie C. There are no contraindications that prevent the use of Revitive device with continuous blood glucose monitors and insulin pumps (CSII). We do recommend consulting with a doctor for anyone with a pre-existing condition.

Warm Regards, Actegy Health Australia

Thank you.

Hi Cathy, Absolutely - there is no problem using the device on carpet. In fact many people prefer this so the rocking does not make any bumping sounds (this can happen on tiles or floor boards when the IsoRocker is active),

Regards, Actegy Health Australia.

Thanks so much!

Hi Tina,

The best thing is to contact our Customer Service team - 07 5443 9767. They can usually assist with some options if this occurs. They are available to chat between Mon-Fri 8am - 4pm AEST

Warm Regards, Actegy Health Australia.

I have the same problem with my Revitive IX and cleaning as they suggest with a wet cloth just turns the black powdery residue into a much worse coal tar sludge. I have e:mailed them and await a response, but clearly the foot pad material disintegrates over time and unless you're alert, you could have an expensive recarpeting job on your agenda. I'll update when (if) I get a response.

Hi Chris, Please check your emails. I have responded this morning.

These guys responded in double quick time - very impressive, and I have arranged with them to have the footpads replaced for what I think is a very reasonable price. More than happy with what they've done so far.

Great service - same day repair, super friendly and helpful, very reasonable price.

Hi Reflection, When this happens, cleaning may not completely resolve the issue. This model was discontinued quite some time ago, but if you would like to have a chat with our Customer Service team they can run through your options - 07 5443 9767.

Warm Regards, Actegy Health Australia.

Hi Tina E, Revitive may assist with swelling in the lower legs and feet caused by poorer circulation. Since you have some pre-existing health conditions we recommend that you have a chat with your doctor before use to ensure that it is suitable for you with a full view of your medical history and any current medication or treatment plans.

To read more about swelling you can visit - external link 

Warm regards, Actegy Health Australia

Hi julie B. Revitive is indicated to assist with Diabetic Peripheral Neuropathy. Given the varied nature of chemotherapy and the fact that you are being treated for an existing health concern, we would recommend that you check with your Doctor before using Revitive to ensure that is is suitable for you right now.

If your doctor is comfortable with the use of Revitive, we do offer a 60 Day Money Back Trial. This would give you the opportunity to see if it provides relief for your symptoms.

If we can offer any more specific information, please feel free to give us a call on 07 5443 9767

Warm Regards, Actegy Health Australia.

Hi Ian,

Can you touch base with our Customer Service team so they can help fix the issue - info.au@actegy.com or call 07 5443 9767.

Warm Regards, Actegy Health Australia.

Hi Bobd, Thanks for reaching out.The best thing would be for me to get our customer service team to give you a call to discuss and hopefully find a solution. Are you able to send us your best contact details so we can give you a call? If you could email us - info.au@actegy.com we will be in touch to discuss.

Warm Regards,

Actegy Health

1800 505 108

If the problem is because you have sweaty feet then it's advisable to put lotion on the sole of your feet before stepping on the machine. Or if the problem is the machine itself (as in, the pads are melting, because it should not) then consult customer service for advice.

Hi Chrissy, We don't have strict rules on that. It's totally up to you. Don't forget to use it every day though for a half an hour. Consistency is the key for better results. If you have any other questions please contact our Customer Service team at 1800 505 108, or drop us an email at info.au@actegy.com

Best regards,

Customer Service

Actegy Health

that is no phone number

Hi Cathy, You can contact us on 07-5443 9767, or email info.au@actegy.com

Warm regards, Actegy Health Australia

Hi Maureen,

Probably your charging adaptor is not working correctly. Please contact us at 1800 505 108.

Kind regards,

Actegy Health Customer Service

Thank you for your question, Paul. Unfortunately, REVITIVE Circulation Booster is not registered to reduce pain caused by plantar fasciitis. You can try our other device - Ultralieve Ultrasound Therapy which is designed to relieve pain and support healing. Using a very high-frequency vibration, Ultralieve penetrates deep below the surface of the skin (up to 5 cm) to support healing and relieve pain.

If you have any other questions about this device, please contact our Customer Service team at 1800 505 108, or drop us an email at info.au@actegy.com

Warm regards,

Actegy Health team

Hi Gerry. I am not sure if this Revitive LV will assist with your thigh cramps. Maybe check with the manufacturer. Sorry I could not be of any help.

Also not sure that it will assist with thigh cramps, it certainly does assist with calve cramps though :)