Rinnai Solar Gas Boosters S26 Questions

Declan H.3y · Solar Gas Boosters S26

is there a differance in the solar 26 booster between natural gas and LPG ?

Andy B 3y

LPG is a propane / butane mix which has a lot more energy than natural gas - I would suspect it would need to have a change in injectors to reduce the flow . Call Rinnai Technical support they should be able to answer over the phone. If you havent bought one yet I would move to a heat pump today, especially when combined with solar panels . They are readily available. LPG will cost you a lot in the long run.

Rinnai DM 3y

Hi Declan,

Thanks for the question. Yes Natural Gas and LPG are different.

We would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks, Rinnai Australia

Queenie N.3y · Solar Gas Boosters S26

I searched on the website as: "How does gas boosted solar hot water work? Image result for how the s26 Rinnai gas booster work A gas boosted solar hot water system works by automatically transferring the power supply from solar to natural gas when the tank temperature reaches below a predetermined threshold. So typically, homeowners are able to simply set a thermostat and let the system handle the rest of the work."

I've got a question, if no sun, which means solar will have no power supply--> meaning NO HOT WATER. that's what we had NO HOT WATER on the raining day yesterday. How to fix this issue?? do we need to install the power supply for the Gas Booster ?? I'm not relied on the solar now.

Rinnai DM 3y

Hi Queenie N, Thank you for your question.

We would recommend contacting the Rinnai 1st Care team on 1300 555 545 to be provided with technical assistance or book a service call.

Thanks Rinnai Australia

Andy B 3y

It’s sounds like a new system . Hi should call the plumber that installed it. They are pretty much a set and forget device but you do need to have gas and power supplied to the unit as well as the water out of the solar water reservoir to work . Also - Rinnai - surely you’re not going to charge $250 to sort this out.

David3y · Solar Gas Boosters S26

Does it use gas?

Rinnai DM 3y

Hi David, Thanks for the question, “does the Rinnai Solar Gas Booster S26 use gas.” Yes, the Rinnai Solar Gas Booster does use gas. We would recommend contacting our Technical Department to discuss this matter further. They can be reached on 1300 555 545 (option 3).

Thanks, Rinnai Australia

George G6y · Solar Gas Boosters S26

Just moved in to my new 2 storey house with 3 showers 1 kitchen if kitchen tap in use ( hot) no hot water in any of the showers, If shower in use and kitchen hot tap is turned on shower goes cold. What can be done Please, before I pull this system out and install a storage hws Please help Thanks

Rinnai DM 6y

Thanks for the question George G, we have a free technical help desk who may be able to help. They can be reached via technical@rinnai.com.au or on 1300 555 545 option 3.

Thanks Rinnai Australia

Minh Nguyen7y · Solar Gas Boosters S26

How I can buy a original tank sensor off Rinnai s26 solar hot water?If I can’t buy the original one what can I do? Please someone give me a ideas!! Thanks!!

Rinnai DM 7y

Thanks for the question Minh Nguyen. Please contact our Technical help desk with more detailed information along with your model number on 1300 555 545 option 3 for further assistance.

Thanks, Rinnai Australia

Tim8y · Solar Gas Boosters S26

How do i the increase temperature?

Rinnai DM 8y

Thanks for the question Tim, it depends on what temperature you are trying to achieve and the unit you have installed. We would recommend contacting our technical help desk on 1300 555 545 for advise.

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