Natalie
Natalie · Galaxy S20+ (2020)

I have always had a Samsung phone and wanted to see which would be better the samsung s20 or s20plus. I am not a fan of a large phone however with all these negative comments about samsung i am even more confused and concerned about the service

Kerri C.
Kerri C.  

I have the S20+ which has the larger screen. Personal choice. I have also only had samsung phones and it has only been this phone I have had trouble with. I was very surprised with such a big company the service given but I suppose like most companies once they have your money the don't care about the service after.

Kay
Kay · Galaxy S20+ (2020)

Has anyone else had issues with sound when talking to others on their samsung s20 plus. Voice echoing and voice fading in and out?

Samsung
Samsung   DM   

This doesn’t sound right Kay but we’d be happy to investigate further into this. You can contact us via Product Reviews private message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information.

> m.me/SamsungAustralia

Mick Samsung AU

Dave P
Dave P  

Hi Kay Yes had that issue after an update from Samsung. Seems a common problem if you Google it. There are a few different fixes on Google.

Kay
Kay  

OK thanks for this.

Bell
Bell · Galaxy S20+ (2020)

Hi, I'm thinking about purchasing a Samsung S20 but after reading the reviews I'm not so sure. Did the customers green screen get replaced? This cant be a normal function of the phone? Not following up on this forum makes me think ill be left out in the dark if I encounter a problem with my purchase. The warranty states 2 year cover but it seems difficult to get service or listened too.

Belial
Belial  

No idea about your specific concern but Samsung monitor this forum and follow up.

Samsung
Samsung   DM   

Hey Bell, we’re glad to hear you’re considering our S20 Series! If you do happen to experience any issues with your device, we’re always her to help and have range of ways you can reach out. You can contact us via Product Reviews private message system but our best point of contact is to send us a PM on Facebook

> m.me/SamsungAustralia

You can also follow the link below to see other ways we’re here to support you.

> external link 

Mick Samsung AU

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