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6 photos
Samsung Galaxy S9

Samsung Galaxy S9 (2018) Questions & Answers

64GB, 256GB
3.9 from 173 reviews · View Statistics

3 questions from our users

Damo

Damoasked

Galaxy S9 (2018)

Is there a big difference between the international and Australia version of this phone? Kogan and elsewhere sell them for around $730 to $750 which is very cheap. Kogan do have a disclaimer saying that international models may not have some features such as Samsung Pay etc.

3 answers
Val
Val

I do not know the asnwer to your question. I paid around $1000 for this phone

Damo
Damo

Thanks Val for replying. How long ago did you purchase it? With the S10 out now retailers have dropped the price of the S9 dramatically, but Samsung Australia still has them price expensively at $999 for the 64GB model.

Samsung
Samsung AUSamsung

Hi Damo, international devices differ from the local Australian models through parts and software, as they are fitted, programmed and optimised for the country of purchase. Our service centres here in Australia are not equipped with the necessary parts and/or software to cater for international models.

If you do have any issues with the device, it is best to get in contact with the country of purchase to receive a remedy. You can find out more information via the below link:
http://www.samsung.com/au/made-for-australia/

Jo
Samsung AU

circlek

circlekasked

Galaxy S9 64GB (2018)

Can you download the photos to your computer?

1 answer
Samsung
Samsung AUSamsung

Hi, you are able to transfer downloaded photos to your PC. I have provided similar steps via the link below to help guide you.

> https://www.samsung.com/au/support/mobile-devices/transfer-photos-from-phone-to-pc/

Jo
Samsung AU

Robyn

Robynasked

Galaxy S9 256GB (2018)

I've just updated to an S9 - is there some way of showing that I have a message or missed a phone call? If I don't hear a message come in there is no indication on the screen like there was on all my other phones - they used to show a small number in the corner of the app on the screen

2 answers
Ash
Ash

Check in setting if you have the notifications set on, they might not be, I get all the notifications from missed calls and texts but i also went through all the settings and changed them all to how I like them.

Samsung
PhilSamsung

Hi there, thanks for your question!

There are a few ways you can check if you have missed calls, messages or notifications.

Firstly, if you have your Always On feature enabled you will see notification icons below the time.

(Please note if you have Battery Saver on Always On gets disabled as well as the LED indicator on the top left of the screen).

Check Settings > Notifications > Enable 'App Icon Badges' > Click into App Icon Badges and make sure under 'Badge Style' Show with number is enabled.

Then below that there is a 'Show notifications' feature which if you turn on, you can press & hold onto an app, and it'll give you a small notification preview. (Please check through the list of apps in the first page to see if the right apps are enabled).

Check Settings > Display > Enable LED indicator

Hope this helps! And remember, if Battery Saver is turned on, most of your notifications indicators will be disabled to save battery.

Philip
Samsung Australia

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