Simpson SWF10832 Questions

Clive O.2y

I have a Simpson SWF10832 washing machine. Are the screws on the hinge of the door attaching the door to the body of the machine clock wise or anti clockwise to take off the door?

Anne Holz4y

My Simpson top load washer swf10832 has started not draining clothes properly works fine on cycle no error codes water drains fine but clothes are still really wet Also noticed doesn’t seem to wash clothes properly

Fanny6y

I have a Simpson ezi sensor 8 kg it’s not wringing my clothes out still wet what can I do

Rik6y

I bought my Swf10832 5.5 years ago and noticed that the dispenser is no longer draining and detergent is building up at the front of the tray... the machine is level... do I need a new dispenser?

ted8y

I have a simpson 8kg ezi sensor swf10832 front load washing machine. door won't open after wash cycle finishes. It did this last cycle and I disconnected power for ten minutes then door would open. but not this time. Any ideas?

Simpson DM 8y

Hi Ted, Tania from Electrolux here. We are sorry to hear you are experiencing problems with your Simpson washing machine. If you wish to discuss this further please feel free to contact me at customercare@electrolux.com.au attention Tania.

Thanks,

Tania

Stevo 8y

You probably had water still in the drum, turn your dial to drain let it run for couple minutes when it finishes the door lock light goes off the door should open.

ted 8y

I drained it, same same. The machine was four years old and has been dripping rust stains from behind the control panel for over a year - we live 1.5km from the coast. Plus the bolts/screws that hold the anti shake restraints at the bottom had come out and I had previously replaced them with screws though not satisfactory and the machine shook like all hell broke loose on the spin cycle. So I dismantled it and cut the rubber door tunnel off to get the wash out. I was amazed at the grunge in the rubber tunnel.

I won't buy another Simpson machine.

Astrid M8y

I have an 8.0 kg SW10832 is causing power to go out in the house when in cycle

Can you provide some advise as to what could be the cause and how to fix?

Thanks

Tony1515 8y

It sounds like your machine has an electrical issue or an earth short. It's something which you need to get a service person to look at. There's definitely an electrical fault which needs to be fixed. I would also try running the washing machine from another power point. Get an extension lead and plug it into another power point just to make sure there is no issue with the power point or the line that you are using for the washing machine.

Te Aho9y

Simpson ezi set 7.5kg simple wash

After 18 months this has stopped completing wash cycle. It shows 'error'. Moving washing in barrel incase it just needs rebalance still does not allow it to restart and continue cycle. So only way to complete wash is to put on drain and spin, then rinse and spin.

This is very frustrating and disappointing as I have been a keen Simpson customer since 2001.

How can this be fixed. I live in Whanganui, New Zealand.

Simpson DM 9y

Good Afternoon Te Aho, Thank you for your enquiry. For further assistance please feel free to call us on 0800 436 245 or alternatively please email our Customer Care Team at customercare@electrolux..com. with a phone number that we could contact you on.

Regards

Customer Care Team

Emma9y

Hi I have a Simpson front loader SWF10832. I have just broken the rubber seal around the opening. Just wondering what the part number is so I can try and get it replaced? Thanks Emma

Tony1515 9y

Hi Emma,

You can get it on EBAY also. Try this link. $53 or cheaper if you shop around.

external link

Hope this helps.

Thanks.

Julie10y

I have had this machine for 2 years and worked perfectly on my 20 minute quick wash cycle.

Now it gets to last 4 mins and just makes noise only. I then have to put it to the rinse only cycle which is 13 minutes and doesn't do too much just interminite rinses then stops at 1 minute with just humming sound and won't go any further, The only way to open the door is to then put to drain cycle 2 minutes....the clothes are not spun properly..... Any ideas?

Tony1515 10y

It sounds like your machine needs to be looked at. Sorry, but I don't think it's a simple fix.

Simpson DM 10y

Hi Julie, Rumana from Electrolux here. We would appreciate the opportunity to discuss the concerns you have raised about the SWF10832 If you wish to discuss this further please feel free to contact me at customercare@electrolux.com.au attention Rumana

Thanks

Rumana

KAZ195610y

I have a new Simpson front loader 7kg. I want to do a quick cold wash but I can't choose cold water. And I can't select the highest spin. TIA Kerry.

Tony1515 10y

My Simpson, on the 30 minute fast wash, washes clothes at 30 (temp) and a spin of 800 rpm. You can't adjust the preset temperature but I find that it's a good setting for washing quickly. Washes clean every time - no fluff or lint and clothes are pretty dry. If you want to change to another wash program with cold and whatever spin speed - you easily can but the time will increase. Unfortunately that's the only drawback with this machine but I'm happy with the preset 30 min wash.

vesna10y

Hi there, my Simpson 7kg eziloader front loader washing machine decide to give up on drain rinse and spin, all it does just wash for hours and hours if I don't change manually the water just stays there. Any help will be appreciated? Thank you.

Shanda 10y

When ours did that is was a circuit board that needed replacing. The service man had to come out. They were very efficient though at booking him.

George K11y

Has anyone else had any issues with this machine just stopping mid-cycle?

My son purchased this about 18 months ago and it seems to run intermittently. Part way through the cycle, it seems to just stop. Help please.

Simpson DM 11y

Hi George K, Leslie from Electrolux here. If the issue you have raised is still not resolved at this time, can you please email me your contact details at customercare@electrolux.com.au attention Leslie? We look forward to hearing from you soon.

Thank you,

Leslie

Robyn11y

Does the Simpson 8 kg front loader have a filter to empty after each wash? Can't find it.

NLML72 11y

It is located at the botton front of the machine but it's quite difficult to open.

bianca11y

I bought my swf10832 at Christmas it is now starting to make a banging noise throughout spins its not of balance I have checked that has anyone else experienced this before?

beth w 11y

bianca, sounds just like my swf10832 did. It was taking me so long to have my machine repaired that in the end I got another machine. I hope you get yours repaired soon

beth

Simpson DM 11y

Hi Bianca, Celest from Electrolux here. We are sorry to hear you are experiencing problems with your Simpson Washing machine. If you wish to discuss this further please feel free to contact Celest at customercare@electrolux.com.au

Thanks

Celest

cori76 11y

Hi, my brand new Simpson SWF12843 front loader washing machine that i bought last Tuesday does a weird rubber sound from the door seal/gasket for about 5 seconds then stops & i've noticed it's not very quiet during a spin cycle with a load but it's super quiet when it's empty on spin cycle! Washes well & is quiet during the wash cycles.

sharon young11y

I put my machine on. Cold wash cotton but washes with really hot water. ? Only had machine a short while. First two washes did cold.

Simpson DM 11y

Hi Sharon,

Sally from Electrolux here.

We are sorry to hear you are experiencing problems with your Electrolux appliance. If you wish to discuss this further please feel free to contact Sally at customercare@electrolux.com.au

Thanks

Sally

Guy11y

Our Simpson 45S710E front loader is getting noisy and unbalanced during the spin cycle. Perhaps new shocks required. Is this worth doing, or is a new machine a better solution?

bucks 11y

The Simpson SWF10832 we bought for $499 so i think labour and the actual part would nearly end up the same. We have had ours now for 4 months, it has never gone out of balance or done anything strange, it normally runs twice a day, so lots of use in that time.

ork180211y

I keep getting the E20 error towards the end of the cycle. i have had the machine for 2 weeks and it occurs on every wash. I have emailed customer care on the email address above twice but have not had a response. Has anyone else had this and fixed it?

Simpson DM 11y

Hi Ork1802, Michaels from Electrolux here. If you have still not received response to your email or enquiry as yet, can you please email me your contact details at customercare@electrolux.com.au attention Michaels? Or you can call Customer care on 1300363640.

We look forward to hearing from you soon.

Thanks

Michaels

darren curtain11y

I keep getting e10 fault??drain hose is high so not syphoning tap is on and plenty of water coming out

George37 11y

Sorry Darren I have not encountered this problem myself. Have you referred to the manual or called Electrolux?

Simpson DM 11y

Hi Darren Curtain, Rumana from Electrolux here. Electrolux will be able to assist you with this query. Can you please email me your contact details at customercare@electrolux.com.au attention Rumana We look forward to hearing from you soon.

Thanks

Rumana

Julie 10y

Hi Darren we are also getting the e10 message but this is after we finished a load and tried doing another one. I have checked the water supply and water is going through the hose buy won't go into the machine and do you think I can find a service manual as it is only just out of warranty. The link on the Simpson website does not work.