23 questions from our users
I find it so hard to clean my grill because the gaps are very close together when I use seasoning on my steak or chicken it’s so tough to get off has anyone else had this problem?
I want to cook frozen finger pizza but the bake tray accessory is far to expensive to warrant buying one. Can I substitute a shallow baking tray in place of the bottom plate.
Tried to cook a chicken breast. Obviously it says to do it to red well done. This was well over cooked to the point it flung of my plate when I tried to cut it. This time I left it to medium. Seems a little better. Anyone else has this problem ?
Fairly new Plus Xl Optigrill. When cooking chicken breast or Gammon steak pre heat works fine> put food on> machine bleeps and turns Green> food carries on cooking ,but light stays on green. Very dried out Gammon !! Any help?
Is there recalibration method of GC722 (not GC702)? Mine is Optigrill + XL (Optigrill plus xl, the bigger one)
In the Youtube, the recalibration method is only work for GC702 or not just GC722.
Please help Me.
It only work with manual mode. I can't select the any meal mode.
Hi, I’ve had my optigrill for a while now and it worked perfectly. However now when I turn it on and try to click the different food settings it doesn’t work? Any help?
When using the Optigrill I start with the preheating option. Choose burger/chicken r whatever and OK button,. hen it is ready for cooking, when I open the lid it starts beeping and all light flash. Is this just a calibration issue or have I a faulty unit and should I replace it?
Hi I have no idea how to calibrate this it keeps going to manual help please?
Chose automatic correctly (not on manual) and the purple flashing light correctly shows the warm up. After 5 minutes the purple turns to red, the manual thermometer comes on and there was no audible beeping.
Help will be gratefully accepted.
The steel plates used to cook are they harmful? I know some steel grill plates can be
The plates are cast aluminium, coated with non stick material. I'm not a chemist, so cannot say. If you contact SEB or Google non stick coatings for clues. Also Wikipedia is a good source on this subject.
Not sure what you mean by 'harmful'. Perhaps a non-reputable company might put any old thing in their device, but I can't imagine in this day and age a reputable company like Tefal putting something harmful in their device. I know that this is not a definitive answer, just speculation, but I'm no expert in this field, just a happy user of the product.
When i Turn on the grill the whit light and steak ligbt flashes and makes beeping noises and when i do a resest it still does the same thing. What do i do?
I have never experienced the phenomenon that you described. It sounds like a fault. I would take it back to the retailer and ask for a replacement or a refund.
I presume the grill is closed, before turning on. If not this will confuse the programming. If under 12 months old and you have receipt, SEB will see this to help, if faulty, to replace.
Hi there, can you please advise the best type of beef to produce perfect medium rare steak? Tried scotch steak and Rump steak from Coles and didn't like the result.
I don't have a bacon button like on the you tube video. I have a panini button in areas why? How do I cook bacon?
Other people have reported that some models have a sandwich (or panini) button, and others have in the same position a bacon button. So one could assume that those were interchangeable. So I would try it with that setting.
That's right, no bacon button. For BACON, select the SAUSAGE button, as in the manual. Cook to MED/WELL-DONE.
Hi I was using my optigrill for probably the 3rd time so it's pretty much brand new. After pre heating I had it open while I was getting my stake ready. It automatically turned off and now it won't switch back on. I've let it cool down and I retried. Still nothing! Any help?
when i switch on my grill the M thermometer and ok light up the manual selections wont light and therefore only the 4 temp settings are available How can i rectify this?
Make sure the grill is closed when power at the wall is turned on. Select power button, then it will scan, or just select, item. Again, make sure grill is closed first.
Hi, my optigrill went into manual only. I recalibrate it. Looked like working, but went to manual mode when I put my steak and close the lid. Wha
How can be solved this problem?
Its broke. Return it for a refund or replacement. I had this issue also afte ronly using it a few times. Its a hugely common issue.
If it was in the correct mode when you were preheating, but it changed mode when you opened the grill and placed your steak on it, then it sounds like a fault. Return it to the store you purchased it from to have it repaired or replaced under warranty.
I presume you do have the GC712, and not the GC702, old version. When you say it went to MANUAL mode. Was that the letter M or the 4 temp. settings? This would indicate which model you have. Turn off, and at wall, to cool down, then start again. If this doesn't help, your unit is faulty. You didn't say how old it is, to do with warranty, if within 1 year.
My optigrill doesn't have a sandwich button. Instead is has one for bacon. What should I use for doing sandwiches?
Very strange, in the group, it is THIRD from left. 2 half cut sandwiches. Bacon, I haven't tried, maybe SAUSAGE button. CHECK YOU MANUAL.
It might be just the UK version that has bacon instead of sandwiches. I have since seen another site that says the bacon button is the same as sandwiches.
I've never seen the model code GC712 on my Optigrill or documentation. Mine just says Tefal Optigrill+
The buttons on my Optigrill+ are, in order, Power, Frozen Food, then the automatic program buttons: Burger patties, poultry, sandwiches, Pork/Sausages/Lamb, steak/red meat, fish, and then the manual temperature control, and lastly the OK button.
If your Optigrill+ is different to that, then your guess is as good as mine.
Hi. While pre heating do we closed it ? Or leave it open?
Whenever i place steak, i would choose that steak option but soon after pressing ok, it turns to manual.how come?
Are you putting steak in grill first? DO NOT do this, as it must preheat, STEAK selection, then press OK. It seams going to MANUAL has confused it, but allows you to control the cooking. Go through instructions again, carefully.
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