Latitude Financial

Based on 5,465 reviews
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LJ P.QLD2 posts
 

In my personal opinion these are the worst financial company in Australia. Seek any other alternative to this company. Extremely high fees, sneaky and dishonest and if you have a problem, good luck getting hold of them.

Alon M.
 

Most inefficient financial services firm I have encountered in over 20 years. I would recommend anyone but them. It's great being able to deal FX… Read more

rates at institutional rates. But when something goes wrong, it's almost impossible to get assistance from their call centre. They don't care and are incompetent.

Joely2 posts
 

Make it so easy to sign up and lock in to a contract. Didn't even link a bank account before spending $5000. Then when you try to pay its difficult,… Read more

it takes 6 days to take. Then they take too much and you need to wait 6 days for them to pay it back. The app is didficult to navigate. Strongly suggest not signing up for this service. Such a dodgy company

MMM7 posts
 

Paid off account and cancelled card. They continued direct debit withdrawals, owe me $ and I can't contact them by app or phone because I 'don't have… Read more

an account'. They also charged me $1.95 for paying my residual amount of $3.30, and then charged me $1.95 out of the direct debit they stole to pay their charge for 'accepting payment'. Essentially I can never get out as I will always owe them $1.95 for accepting my last payment of $1.95!!!!

CamboNSW14 posts
 

Decent card with a straightforward application, instant conditional approval and full approval minutes after submitting face/licence verfification… Read more

theough the link they SMS. You can then add to wallet and use the card straight away. Balance transfer promo was easy to activate and processed quickly. Payment via direct debit takes 3 days to clear and a fee for bpay is the only downside.

It is just a phone5 posts
 

There is no communication when the site is offline, and we can't access the account. Misleading information, see below. Website: "Your password is… Read more

incorrect" Me: Ok, let's change it... Enter the new one. Your password is incorrect! LMAO Truth: The website is down. The system is faulty. The website is down from August 4th to 6th, 2025. So It should be available on the 7th.... No, it is not. Waste of time, energy and money. ... Lots of financial costs are in the terms and conditions. Lack of transparency.