Best Haier Fridges / Refrigerators

Only lasts for 3 years – Had this fridge less than three years. Have had two technicians have a look at it and both have said it's not economical to repair it. Contacted… Read more

Haier and was told they aren't responsible for cleaning up other technicians mess and I would have to pay for another service fee for them to see if it's repairable. If it's not repairable they said they would offer a discount on a new one. I am aware the warranty is only two years but you would expect more than three years out of appliance at that cost.

The door inserts also cracked within the first year and the stainless steel is not so stainless.

We bought this Fridge from Appliances Online. It had a 2 Year Warranty. Even though we SHOULD NOT need to an Extra Warranty (because of Australian… Read more

Consumer Law) we purchased an extra Warranty for three years. Towards the end of the 2 Year Warranty, the fridge stopped. Wiring had broken connecting the front control panel on right door, at hinge point. The wire had been put on too tight. Last week, the light went off, when the fridge door was opened. Strange? My husband turned it off, then back on again. And the light continued working. But - inside started to smell like something had rotted. And the TOP SECTION OF THE FRIDGE IS NOT COOLING. Thank God, THE FREEZER DRAW SECTION IS STILL WORKING (for how long??) I went into the Haier site to complain. Surprisingly, I was told by the Haier Service Agent - and I quote, as follows;- For your model, there is a known issue where the defrost system can cause evaporator icing, leading to a loss of cooling in the fridge section. Haier has issued Field Fix Kit to resolve this, which includes a replacement power board, defrost fuse, and a PE pad, along with instructions to remove any ice buildup. End of quote. We may have to pay for call out, because our Warranties have ended. We are 58 days out of All the Warranties. Is Haier operating a "Planned Obsolescence"? Here is what my husband and I want. We demand to have our fridge replaced. Failing that - as a token of goodwill - we want the Field Fix Kit installed in our fridge - AT NO COST TO OURSELVES. Two Major failures in just over 5 years IS NOT GOOD ENOUGH! We were delighted when we first for this Fridge! It absolutely ticked all our boxes. And now, it's just another drain on our life. P.s.If there is a Field Kit, for our fridge, obviously because Many, many others, have had this issue, why didn't Appliances Online contact us, to let us know? Or, do they simply wait until everything in the fridge perishes, we start screaming and THEN the act? Doesn't seem like Good Customer Service either. P.p.s. attached is a photo of our Kelvinator Fridge. Impression Series 300. It's what we're using now to tide us over until the Haier is fixed. How old is our Kelvinator, you may ask? Well, it was part of a pigeon pair when we moved into our house in 1980 - they MOST CERTAINLY DO NOT make White Goods like they used to. *Sigh*

Dies after warranty period – Temperature wasnt working properly and seals were coming away within about a week. Had it replaced and now 3yrs later the temp display has stopped working and food in the fridge has all frozen

Fridge sold with known faults. Received it in December, still don’t have a working fridge in April. Haier and fisher paykel have terrible customer… Read more

service and sell faulty products and then don’t care about fixing them. Bought because the design was nice, would never touch a haier or fisher Patel again after this debacle. The fridge clicks, can’t cool below 5 degrees and chews through electricity. Despite being a known fault they sent the wrong part when the repair guy turned up 3 months after I sought a repair, it’s now been over a month and we’re still waiting. Incompetent manufacturing, incompetent after sales care. Avoid these jokers.

This fridge looked good and worked well for the first 18 months or so before the icemaker stopped producing ice reliably. For a while it would… Read more

randomly produce for a few days and then stop again, but ultimately all it was doing was dumping water into the ice tray which then froze in a solid block. So I arranged for service (thru Fisher & Paykel) and the guy told us that they'd replace the ice maker and circuit board, but if that didn't work, "there was nothing much they could do". So (after a delay while they ordered the parts) they initially replaced the ice maker unit, but that didn't work, so they later replaced the circuit board. That produced immediate results for about a month, but it's again stopped making ice and we can no longer access the fridge controls because it's not possible to turn off the child lock. I suspect the circuit board is faulty. We need an icemaker. I specifically bought the fridge because it's supposed to make ice. The moment I can find a fridge that fits our slot, I will be replacing this thing. It's been disappointing. I will be avoiding Haier as a brand.

Just hit 4 years old and fridge does not cool so had technician and $400 later now fridge does not cool and freezer icing over! Show details

I’ve had my Haier fridge for just one year, and after a 3-day power outage during a cyclone, it stopped working properly. The freezer temperature is… Read more

flashing, and the fridge is not cooling at all. I contacted Haier, and they told me that only a technician can assess the issue—but I have to wait 11 days for an appointment! How am I supposed to manage without a fridge for nearly two weeks? This is unacceptable service. A fridge should be able to handle temporary power outages, and even if issues occur, support should be much faster. I’m incredibly frustrated and would not recommend Haier if this is the level of reliability and customer care they provide.

Haier fridge - great product – It just works! The compressor is incredibly quiet, and the switch zone is interesting. The temperature controls are easy to use, and it is amazing… Read more

what 1 degree difference can do. The only downside is the size of the freezer compartment - only two (large) drawers, which means I am mainly using the switch zone as a second freezer (it has shelves that give far easier access).

Very Happy – An excellent fridge for the price! Four doors, so you only open the one you need, conserving energy. One of the bottom sections can be either fridge or freezer so you can adjust to suit your needs. Backed by Fisher & Paykell warranty.

Malfunction Constantly & Costs Thousands in Spoiled Food – In December we bought a brand new fridge. A Haier 507L Quad Door Fridge with Ice & Plumbed-in Water Dispenser - Black Since then it has… Read more

malfunctioned 3 times that I have physically seen inside the fridge reaching temperatures of over 20 degrees. This has cost us thousands in food wastage as it is constantly around 30+ degrees here.

I have tried to contact support multiple times via phone and chat. I have attached a chat log for you to see just how infuriating this is. It also does not work, I am starting to wonder if that is just a Haier trait, things not working. The automated phone call asked me to book a technician in, which is still a month away. That is hopeless to us as we need an actual functioning fridge. I requested a call back as the hold queue is so long, I presume other faulty appliances? No call came back though. Thus making it impossible to contact you for support.

When we bought the fridge it was to come with a $200 cashback and again,which was not honored, even when I have tried to contact them about it prior.

Ultimately I am furious that a brand new $2000 fridge has cost us so much in wasted food. The first 2 times it happened I thought maybe it was the fridge not closing properly, so I have been extremely vigilant in ensuring it is closed and again this morning the fridge was over 20degrees inside, sealed.

We have been getting sick with symptoms that relate to food poisoning every now and then, I now believe it is because the fridge won't hold a steady temperature and the food and medication that is stored in it is spoiling much quicker than it should.

Keeps things cold, plenty of space, noisy when empty – Fridge/freezer works as intended, plenty of space in both, great fridge space wise however when the freezer is less than 90% full it makes this awful bubbling sound like running water, you can hear it in other rooms of the house. Show details