Adventure Kings Stayzcool Fridges/Freezers Dual Zone 75L Questions & Answers

HI there Kev, Thanks for reaching out. If the temperature display is showing 40 Deg/LL/HH, the thermistor may need to be cleaned with contact cleaner or alcohol (accessible behind cover in fridge bin).

If you're still experiencing the same issue, please lodge a claim via https://www.4wdsupacentre.com.au/returns-and-exchanges

Kind regards, Sue

Hi Steve, We are sorry to hear you are having difficulties with the fridge. We would be recommend getting our team to look into the fridge to see what the issue is and how to best fix. You can do this by either bringing the unit into your closest company store, or starting a claim with or online team here - external link 

Regards, Jayden

Hi there,

Thank you for taking the time to reach out, we're very sorry to hear the item may have been damaged by water, while it's difficult to say without looking at the item, it may be as simple as replacing the control board.

Regards, Andrew

Hi Clive,

Thank you for the question, while it wouldn't immediately be damaged we would recommend against it as you would slowly cause warping which would cause the seals to lose efficiency and increase the power use.

Regards, Andrew

Hi Tracey, Thank you for taking the time to leave this question, this does depend on which model of fridge you have, with that said if you locate the item on our main store page, under the specifications section you can find the unit manual which generally outlines the process for individual bin settings.

Regards, Andrew

Hi Tracey, Thank you for taking the time to leave this question, this does depend on which model of fridge you have, with that said if you locate the item on our main store page, under the specifications section you can find the unit manual which generally outlines the process for individual bin settings.

Regards, Andrew

Hi Noel, Thank you for letting us know your items freeze when you are setting your fridge on 10 degrees celsius. Could you please contact us on social@4wdsupacentre.com.au with a screenshot of this review and your order number for us to assist you further with this issue? Regards, Courtney

Hi there,

Thank you for the review, I can advise that the display should remain the same within the fridge ranges regardless of capacity.

Um...just wanted to know where is the voltage display on the 75 litre. I can't find one, whereas the 50 litre showed at all times the battery level.

Hi there,

I can advise that the Escape series fridges have a voltage monitor, however the Stayzcool and W series do not.

Regards, Andrew

Hi Meagan, Thank you for bringing this to our attention. We would like to look into this further for you if you were able to place a claim here - https://service.4wdsupacentre.com.au/returns or alternatively you can contact us on social@4wdsupacentre.com.au with a screenshot of this review so we can assist you with this. Regards, Courtney

Hi there,

They can generally be found either on the underside of the lid or on the specs plate in some batches.

Regards, Andrew

Hi Pete, We would recommend placing a claim for our claims team to look into this further for you - https://service.4wdsupacentre.com.au/returns. Regards, Courtney

Hi there, There are two latches on either side of the lid you will have to push in and this will allow you to remove the lid. Regards, Courtney

Hi there, There are two methods for this. The first one is to lift the lid 90 degrees, then pull out and then up. The second one is to open the lid, pull up and the lid pops off. Kind regards, Rachael

Hi there, We are sorry to hear your freezer isn't working. Feel free to place a claim here - https://service.4wdsupacentre.com.au/returns. Regards, Courtney

I’m guessing the codes are similar to my escape 50. The F1 low battery not sure about the F2 the F3 is to do with the compressor working to hard I think. All my stuff said was to turn off for 30 min and try again pain in the but doing that ever time ya get a code. I ended up getting a 240v adapter stayed in a cabin with air con put just bottles of water in fridge leave over night and not have to run fridge inside my car to get it to work. They don’t handle heat at all. I’d never buy another one

I'm not getting a error code, the F1 F2 F3 are the off set values of the temperature sensor.

Hi Wayne, To adjust the temperature offset value plug the fridge into 240v power using the supplied cable and turn the fridge on. With the fridge running hold + and - buttons (on the side you want to adjust for dual zones) F1 will appear on the display. Use the + and - buttons to adjust the offset value, once offset value is selected, press the on/off button to cycle through to the next option, (F1, F2, F3). Once the values are set the screen will return to the normal temperature display after a few seconds of not touching any buttons. Regards, Courtney

The reason is the fridge freezes everything even set at 10c

Your termistat need to be replaced, they know that and are avoiding telling you this