Bosch Serie 6 WAP24160AU Questions & Answers
VerifiedMPN: WAP24160AUHi. I have a E:18 message and the end spin cycle does not take the water out of the clothes. The pump cover does not come out when I turn the cover 90 degrees anticlockwise and pull. Am i missing something? Adrian. [Content Removed]
There's something stuck in the pump filter. I had this happen. I just turned it until it eventually broke a little bit of plastic and freed what was named in it however it did not effect the function of the washing machine at all. It's a flawed design really. Also those no show socks can also get stuck in the pump hose and filter. Really small things can get through and jam things up. Used boiling water and ran it through on drain mode.
Hi, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your washing machine. We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia
In wool mode, does machine uses liquid detergents or it uses only fabric conditioner
Hi l have often been using super quick 15/30 now suddenly it won't fill with water wondered if l have used too much washing powder this past two washes and it has blocked something. The mixed load wash l a am using now works perfectly.
Hi Sandra, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your washing machine. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
We always used the super wash 30 cycle, however this will not fill with water now what is the issue
Hi Rae, Thanks for your feedback. We're sorry to hear that you're having issues with your washing machine. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
When selecting Super(Quick) 15/30 I used to be able to select 30 min, now it skips from 15 min to 1 hr. If I keep selecting, it keeps going up in 1 hr increments. What has happened to my 30 min cycle?
I have the same problem. Some body please give a solution.
Hi, I have recently purchased this machine. I set it for a full cotton cycle at 40 degs which it says should take 3.07hours, then half an hour in it says it has under an hour to go and is done in under an hour and I am needing to wash them three times to get them clean as I did in a 3 hour wash in my electrolux. How do I make it wash for the set time? Thanks
Hi Annoyed, Thank you for your question. The Cotton program, at 40 degrees with a max load size of 10kg should go out to 3 hours. Please ensure the “Eco Perfect” is on. Without changing this setting the “Speed Perfect” button will light up by default and the program goes down to 1 hour, with the load size reverting back to to 5kg. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
Hello, I have had this machine for years not sure how long exactly with no issues! The rubber seal around the inside has deteriorated and it now leaks terribly, do you know where to find a replacement part? And how many kgs is this machine? 7.5? Thank you
yes this is a 7.5 kg. I think we must have had a bad one from the batch.... it's a shame but we won't buy Bosh again. Cheers
Hi George, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Washing Machine. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
We had our machine for 6 weeks and this happened to our seal on a mixed wash! We were furious to find that seals aren’t included under warranty. A service technician came out and replaced the seal, only for the same thing to happen the first time I did a mixed wash. Bosch refuses to replace the machine when it’s clearly a fault. instead they sent another technician to replace the seal with a “greased one”. Now our mixed wash, which used to last 45 minutes, resets mid-cycle and lasts an hour and 20 minutes. I will never buy Bosch appliances again!
Hi Nadia, Thankyou for your review, we appreciate the feedback. The grease seal is a stronger seal which is less likely tear or tarnish over time. However, it should not cause for your washing machine cycle to reset during the cycle as it does not work alongside the module. We would like to investigate your case and assist you regarding this. Please email us at socialmedia.au@bshg.com, quoting BSH 19638 in the subject line we’ll look into this for you. Regards, Bosch Home Australia
How do I switch from 15 to 30min quick cycle? The book doesn’t explain how. Thanks
Hello,
The stickers around the dial on my washing machine have almost completely faded/ wiped off. I cant see a spare part code for stickers or decals. Is this something I can order or do I have to replace the whole panel? Do the replacement panels have the writing on them as in the spare parts list its shown to be blank.
Hi Elle G, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch Washing Machine. We'd like to help, if you email us at socialmedia.au@bshg.com, quoting BSH10951 in the subject line with your contact number. We’ll investigate for you. Regards, Bosch Home Australia.
I have the same issue. Can hardly read what function is where. Lucky I have memorized most of them. Could I also contact the above email to get help with this?
Hi Renee, We'd like to help, if you email us at socialmedia.au@bshg.com, quoting BSH11119 in the subject line with your contact number. We’ll investigate for you. Regards, Bosch Home Australia.
Hi I'm wanting to know where I can get or download a users manual for my Bosch WAP24160AU Front loader wahing machine.
Hi Kylie, Thanks for your question. If you call our care team on 1300 369 744, they'll be able to send you a copy of the manual to your email. Kind regards Bosch Home Australia.
I have a brand new idos series 6 only installed in my home 2 days ago All the cycles are exceeding the original time displayed at the the start for example meant to be 1 hour 30minutes but lasts over 2hrs etc. Any ideas?
Hi Edel W. Thank you for getting in contact with us. The program duration can change during the cycle, this is not a fault. The program sequence is optimised for the particular washing process. This may result in changes to the program duration in the display field. If you need further information please feel free to contact our care line on 1300 369 744. Kind regards Bosch Home Australia
When I wash a wool jersey in my Bosch serie 4 using the wool cycle it comes out dripping wet WHY?
The wool program is similar to the delicate/silk program where it uses cold water and no/gentle spin cycle to simulate hand washing of your clothes to prevent shrinkage and damage. Generally when you use the faster spin cycle for other programs on a woollen jersey, it will result in creases. But at the same time, a slower spin cycle will not get as much water out hence your jersey is coming out dripping wet. Check the laundry label on your jersey to see what is the recommendation for the spin speed and wash temperature and select the wash program that is most suitable.
Hi there, i have exactly the same issue with my woollen jumpers coming out soaking wet after a WOOL Cycle on WAW28460AU BOSCH. Even when i select DRAIN cycle after the wash, it is still soaking wet. What should i do?
Hi. I have a series 6 front load washing machine. As of yesterday the machine stops at 1 min and gets stuck there. I am unable to open the door. I have to spin and drain or rinse for the extra 22 minutes to get it to drain and unlock. What are the possible causes of this?
Hi Ally, Thanks for the question regarding your Bosch WAP24160AU. This type of issue is generally due to a blockage in the drain pump and needs a technician to attend. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
Thank you for your response. I drained the water from the outlet pipe in the front and that seems to have done the trick. Regards
Bosch Avantixx 7 when I use mix cycle and Speed Perfect the cycle takes double the time that is written. Any ideas?
Hi Mjsb, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia.
I have a Bosch 24160 purchased in 2014. In recent months the E18 error appears but not on every wash. I have cleaned the pump and checked the discharge hose as well as powered off, removed the power cord and switch back on for reset. Cleaned the pump and discharge hose several times again, but still getting the same error but not on every wash. Look forward to your comments. Thank you, Ray
Hi Ray, Thanks for the question regarding your Bosch WAP24160AU. You have attempted all the troubleshooting we can recommend for that error and the next step would be a service call. If you need help with that feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
Thank you for your prompt reply. Ray
How to switch between 30 min or 15 min using the dialer, for the programme super 15/30?
Hi Benin, Thanks for the question regarding your Bosch WAP24160AU. The 30 minute Super Quick program is available if you deselect the Speed Perfect additional option. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
Hi we have a WAP24160AU/02 model machine and the door symbol is showing on the display and cycle won't start. Any ideas on what the problem is?
Hi HMK, Thanks for the question regarding your Bosch WAP24160AU. On that model the door symbol is supposed to mean the appliance is able to be opened. If there door seems to be opening and closing correctly and you have attempted to reset the appliance a service call would be recommended. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
I have a Bosch wap24160au/02 with e 26 error code, check pressure switch for any blockage but found none. How do i reset the error code? Did the usual bosch reset procedure but still won't reset. Anybody can help? Thanks
Hi Ddj, Thanks for your question regarding your Bosch WAP24160AU washing machine. Please contact us on 1300 369 744. Regards, Bosch Home Australia.
I have a new WAW28460AU machine brought less than 3 moth ago. About 3-4 weeks ago, I noticed it started beeping, the control panel start re flashing once beeping happens, and remaining washing time start changing. For example, I set 1 hour washing cycle, it may take 2 hours to finish. Have anyone else experienced the problem? It is a German made mach and suppose to be high quality. I have to say I am disappointed!
Hi Glen, Thanks for the question regarding your Bosch WAW28460AU washing machine. Please check cycle's max kgs and make sure this is not over exceeded. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
I've Bosch classixx 1000rpm 6pm. The washing option shows super 15/30min. But i couldn't get to operate it for 30min.Could anyone please help me?
Hi Talasilavijaya, Thanks for the question regarding your Bosch WAP24160AU washing machine. When selecting Super 15/30min cycle, please make sure you do not select speed perfect option as this will reduce the time from 30min to15min. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
Thank you
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