Bosisto's Sensitive Laundry Liquid Questions & Answers

Hi Samantha! If you are able to email our Customer service team at cservice@fgb.com.au they will be able to help. Thanks! Bosisto's

Thank you, I have done this :)

Hi Jayd13. We do respect and love our customers immensely. Thank you for your feedback, and we have already passed this on to the Marketing team. Our team are always happy to help you understand the ingredients in the Laundry Liquid, and if you are able to email them at cservice@fgb.com.au with the specific ingredients you are allergic (or have sensitivities) to, they will be able to discuss this further with you. Thanks Bosisto's

Why should we share our private heath details with you? That’s very intrusive! And as for ingredients some of us have not yet correlated which one is causing the rash. So we need to know the list so we can say ok Product A does and it has XYZ. Product B does and it has XYZ. Product C doesn’t and it uses ABC. It’s pretty simple to understand why you should list your SDS properly. But sharing my health details? Not on your life. You don’t get my drivers license number either. Do your SDS properly please!

Hi Jayd13. We don't require health details, but are able to rule out specific allergens. If you do require an SDS, our Customer service team will be able to provide this to you. This is prepared in line with SDS requirements and meet all guidelines - however it is important to remember that Safety data sheets (SDS) are designed to protect the health and safety of people in the workplace by providing detailed information on hazardous chemicals and how they should be safely used, stored, transported and disposed of. They can also provide information such as what to do in the event of a spill or a fire. It is primarily for workplaces who are manufacturing, storing or transporting bulk or significant quantities of product, rather than allergen listings Thanks Bosisto's.

You are really dodging this question hard eh?

Hi Deirdre, I tried using the insert in my bottle a thought that it fitted but found that it does not. It ended up falling out of the bottle a I ended up using more detergent than I intended to. I have now put the insert in the recycle bin. I now find that I have to be Very careful about how much comes out of the bottle. I wish that they had kept the insert.

Hi Drdr and Anne. Thanks for your feedback - I will ensure this is passed on to our Marketing team. This change was made as part of our commitment, as an Australian manufacturer, to reducing our environmental footprint. Removing the spout reduces our plastic consumption by approximately 4.5 tonnes per year. The bottle was redesigned to make it easier to pour without a spout and the cap can be used to get the correct dose of Liquid. We do appreciate your feedback. The Bosisto's Team

Hi Daniel Our Sensitive Laundry Liquid does not contain cocamidoproply betaine. Kind Regards, Bosisto's Team.

Hi Donna - if you'd like to send us an email at cservice@fgb.com.au our team would be happy to help rule out any potential allergens for you. Kind Regards, Bosisto's.

Hi Sue Apologies that you've been so frustrated with the new bottle design. We have removed the spout to make the container more recylable, in the process saving 4.5 tonnes of plastic per year as part of our ongoing commitment to reducing our eco footprint. However user experience is still important, so I'll definitely pass on your feedback to the team. We're listening and always willing to try and do better. Kind Regards, Bosisto's Team.

I totally agree - The spout was great - the new bottles are dreadful to use. Needs a solution or you’ve lost this loyal customer. I like the idea above of a spout that you can reuse (above)

Hi - no, it does not contain starch. Kind Regards, The Bosisto's Team.

Hi Judi Yes, this is grey water friendly. Kind Regards, Bosisto's Team.

Hi Kieren If you send us an email to cservice@fgb.com.au we'll be happy to work with you to identify and eliminate your allergens of concern. Kind Regards, Bosisto's Team.

Thank you will contact them now.

Hi, I've bought this up with our R&D team but unfortunately they don't know the answer to this one. The clothing washed in the product has been tested against a sensitive skin panel with no reaction, but without knowing names of possible trigger ingredients, we cannot confirm if there are high histamine, histamine-releasers, or DAO-inhibitors in the product. Do you have a list of specific ingredients in cleaners which may trigger these reactions? Otherwise we would suggest discussing with your GP or the team managing your condition to see which products they suggest you avoid. Bosisto's Team.

Unfortunately the only way to know is to check each ingredient.

I have used boisitos liquid in all sorts of washing machines I just Use half a cap to three quarters Of a cap depends on a small load or large load This is enough to wash clothes unless really dirty then I use a full cap, I hope this helps as this works for me Regards Gai

Thanks Gai

Yes should be fine. Just use a little less if you're using it in a new machine as they can all be a bit different. A smaller amount will get great results.

Hi Neil Our Sensitive Laundry liquid is Alkaline – which helps with the washing process.

If you're after a pH neutral laundry liquid – we suggest our Wool and Delicate wash – which is designed for natural fibres.

Kind Regards, Bosisto's

Totally agree!

Yes, this is a great everyday washing liquid to remove dust mites and their allergens. We cannot make a 'kills dust mites' claim but it does remove dust mites. If you are looking for a product that kills dust mites we also do this specialty product: external link 

As well as this Dust Mite Spray: external link 

Both only available online at the moment. Kind Regards, Bosisto's Team.

Hi Barbara This does not contain peroxide or bleach, but it does contain Eucalyptus oil. Kind Regards, Bosisto's.

Hi Millly Please see our ingredients list on our website here: external link  If you have any specific ingredients of concern let me know, we're happy to rule out any allergens or sensitivities to ingredients, however we do not give out our full formula due to commercial confidence. You can also email our Customer Service team on cservice@fgb.com.au. Kind Regards, Bosisto's Team.

Thanks, I have sent you an email

No this product does not contain those ingredients.

Yes this is quite a mild formula so should be suitable for down. But if concerned you should always check with the manufacturer and follow manufacturer's instructions. Kind Regards, Bosisto's.

Hi Heather! Unfortunately we have no distribution in the States as yet. We'd be happy to send you a list of ingredients on email if you'd like to email us at cservice@fgb.com.au. Hope your visitors enjoy their stay! Kind Regards, the Bosisto's Team