Bright Starts Ingenuity Cradle & Sway Swing Briarcliff Questions

Jax8y

bright starts hybridrive swing. When I pivot it, to turn to the rocket or swayer it’s not an easy turn. I almost have to force it. And then it clicks when it turns. Am I doing something wrong?

Jo O8y

Can someone tell me where I can buy a replacement battery cover for this baby swing or a contact number please?

Thanks in advance

Jellybean8610y

The swing suddenly stopped. I can't seem to find the contact for Bright Starts warranty department. Does anyone know if they'll fix it? Thanks!

Dtotheaisy 10y

Depends if you are within the warranty period and have your receipt etc. I def think how they handle your situation is review-worthy and would def indicate to me whether they are a company i would purchase future products from.

I think you need to contact the company you purchased the swing off. Sorry i dont have mine anymore to look it up.

Jellybean86 10y

thanks Dtotheeaisy. It's a gift so no receipt either... probably will cost too much to fix it. Very inconvenient... only had the swing for 5 months!

Ray11y

Does anyone know if you can buy a seat replacement ( just material part ) for bright starts ingenuity cradle & sway swing ?

Mackas mum 11y

You can often pick up these swings second (or third or fourths!) hand fairly cheap. I'm not sure about a replacement part though sorry

toni.piotrowski.113y

Did anyone else have trouble with the frame. We bought one for our bub due Feb n the frame is bent. Not a happy mum or dad.

Grali 12y

No problem with mine. Take it back and get another if it's bent.

Richie13y

I am having trouble with my bright starts cradle swing it doesn't keep swinging I've tried all the trouble shooting there is power there brand new batteries. I think I may have a dud, we have new born and have no swing for her very disappointed.