Brita Fill / Go Questions

Tanya D8y · Fill

I've tried soaking the filter, but I am still unable to use the Fill and Go. What is the fault?

Lani 8y

You need to sort of bite and pull the mouthpiece while sucking. It takes practice but works eventually!

Miss M 8y

I always squeeze the bottle as well when I drink and that works a treat.

Tanya D 8y

Thank you. It worked well. Perhaps this is something that should be on the instruction sheet.

Chelsea9y · Brita Fill / Go

Is it ready to use straight away husband ripped it open and chucked out paperwork inside....?

Jacrisp 9y

Just soak the charcoal filter in water first and then it is good to use.

Mon9y · Brita Fill / Go

I have a fill and go and the longer I'm using it there is a build up of black around the drinking spout, I regularly wash and change the filter as required but is harder to get the black off, is this normal and will it be harmful? I don't mind the sucking apart from when I need to take a tablet

Jimbo 9y

The black stuff is probably from the charcoal filter. Charcoal is actually not harmful to you. I would contact the manufacturer. I have had one for a year or so and don't have this problem

Mon 9y

Thankyou, I will contact manufacturer, I too have had mine for a year or so

Miss M 8y

You can purchase a replacement filter with a new drinking spout. That's what I did. I usually destroyed the mouthpieces of mine by dropping the bottle. Those replacement pieces saved me!

Olive10y · Brita Fill / Go

Does anyone know if this bottle and filter would be sufficient for travelling in India? I.e. filtering water straight from the tap??? Thanks

Jacrisp 10y

I used this for my trip in the Philippines and none of my family got sick. Hope this helps.

Racy5014y · Brita Fill / Go

We are heading to Thailand and were wondering about how much cleaner this would make the water.

Slazmo 14y

I have seen the filter take out the cordial in the water that was accidentally filled in the bottle - so they're good to a degree. I assume that Thailand is not a clean place for water out of a tap like the standards in Australia, as my partner went there and they drank nothing but bottled water the whole time. I would take a filter or two spare for their tap water, it couldn't hurt at all to be a little cautious! There are pocket silver impregnated ceramic filters that are suitable for filtering dirty water if that's what your worried about. I recommend them if your camping and drinking from a creek or a dirty supply.