Dimplex Dream Easy Fitted Electric Blanket DHDEB Questions

Barbara Skibiddi1y · Dream Easy Fitted Electric Blanket DHDEB

My electric blanket has broke after a month, I haven’t left it on for long periods of time and this is the 3rd blanket I’ve bought in the last few months. What should I do?

Dimplex DM 1y

Good morning Barbara Thank you for contacting Dimplex regarding your electric blanket. I am sorry you are having this issue. If you could please supply me with your email address so I can look into this issue further. Kind regards Dimplex Team

Sean F.1y · Dream Easy Fitted Electric Blanket DHDEB

My blanket is not working anymore and I have only had it for 1 month

Dimplex DM 1y

Good afternoon, Sean thank you for reaching out to us. Is it the whole blanket not working or just one side? It could be a faulty controller if one side. Otherwise, this blanket comes with a replacement warranty so you may take it back to the store of purchase for a replacement or refund. If it is a faulty controller, we can send you a new one (if in stock) Please let me know if you require a new controller and I can arrange for a new one to be sent to you direct. I will need your email address to be able to assist you further Kind regards Glen Dimplex

jillian m.3y · Dream Easy Fitted Electric Blanket DHDEB

My under blanket at 4 is barely warm after 4 hours, it's only 2 weeks old. Can anyone advise what cld be wrong. Tkns

Stuart Langshaw 3y

The blanket has an automatic cut-off after 3 hous or so.

jillian m. 3y

Thanks for your reply, it doesn't heat at all even for the 1st 3 hours before cut off.

Dimplex DM 3y

Hi Jillian, thank you for reaching out out to us. As you have been advised there is an automatic cut of. If it is not heating it would be best to take it back to the place of purchase and have it replaced. Thanks

jillian m. 3y

Thank you for your reply.

Kat B.3y · Dream Easy Fitted Electric Blanket DHDEB

Can anyone tell me if you can feel/see the heating wires or is the cover plush enough to hide the wiring?

Dimplex DM 3y

Hi Kat, thank you for your question. You can't see the wiring as it is fine but you may feel them slightly. Thanks

Brenda W.3y · Dream Easy Fitted Electric Blanket DHDEB

One of my controllers doesn’t heat the blanket. It keeps flashing 3F3F3F3F. I’ve swapped the controllers around bet regardless of the side it keep displaying the same and does not heat the bed. Am I doing something wrong or do I need to exchange. Only bought it today.

Dimplex DM 3y

Hi Brenda, I'm sorry to hear of this. I will reach out to you directly to get some additional information. Thanks

Interested Info3y · Dream Easy Fitted Electric Blanket DHDEB

DHDEPQ queen electric. I can't figure out how to unplug the controller. It says to hold the corner of the blanket and pull the controller plug out. No can do. If I kept going I'd rip the unit off the blanket. One picture in the manual would solve the problem. Anyone?

sun k. 3y

Hi ,Maybe the connection is tight. You can keep the the blanket end fixed, and pull out the cord end while shaking it from side to side, so as to pull out the connecting part, which may take some effort.

Interested Info 3y

HI Sun k, I rang the Dimplex help line and they told me to hold the plug real tight and pull it out of the socket. Their manual is incorrect. It says to hold the blanket corner, which would result in tearing. So you are right, thanks.

Gaby H.5y · Dream Easy Fitted Electric Blanket DHDEBQ (Queen)

Can you please tell me where the sockets are attached on the blanket?

Dimplex DM 5y

Hi Gaby, The sockets for the controls/ power are located close to the head/ top of the blanket on both the right and left hand side to ensure easy access. Thanks