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Dyson V11 Absolute Extra

Dyson V11 Absolute Extra Questions & Answers

MPN: 347782-01
4.4 from 45 reviews · View Statistics

5 questions from our users

Michael T.

Michael T.asked

V11 Absolute Extra

Can you buy a spare battery thru a reseller or only thru Dyson direct? Thanks Mick

1 answer
Dyson
DysonDyson

While some resellers may carry batteries, we encourage purchasing direct from Dyson to ensure you get a genuine Dyson battery.

Genuine Dyson batteries have been engineered by the same teams who engineered the V11 to ensure it provides reliable performance. We can't ensure the performance, safety or durability of non-Dyson batteries.

You can find the batteries for our V11 machines via this link: https://www.dyson.com.au/support/replacement-batteries/dyson-v11

If we can assist further, our Dyson Experts are available via auaskdyson@dyson.com and happy to help.

susan c.

susan c.asked

V11 Absolute Extra

purchased the V11 absolute extra a couple of days ago and the wand just won't release from the chamber. Always a struggle, I can't keep doing this struggle as I vac out daily...

1 answer
Dyson
DysonDyson

We are sorry to hear about this, please give our Dyson Experts a call on 1800 239 766 with your machine handy and we will be happy to help.

We are open Monday - Friday 8am - 7pm and Saturday - Sunday 8:30am - 4pm AEST and look forward to hearing from you and assisting.

Leora

Leoraasked

V11 Absolute Extra

Hello I’m looking to buy the V11 Absolute Extra but I’m worried as I heard they’re hard to work with on thick dense carpets which is what we have. Can you explain please if this is correct and if there’s a way around it. Thank you.

4 answers
CSAPP
CSAPP

Hi Leora, we have one large and quite thick style rug, the V11 works quite well on that rug.

I’d love to be able to send you a video to show you this in action, but not sure how we can go about this through Product Review.

Leora
Leora

Thank you for your answer. I suspect that it’s different with rugs as they do not have an underlay like carpets do. I might give Dyson a call to discuss it. Thanks again.

Dyson
DysonDyson

Dyson machines are designed to work on many different types of carpet and its unusual to expect any difficulties.

Should you find it hard to push, the cleanerhead gives you the ability to reduce the seal it has with your floor type (by moving the selector switch to the "-") to make it easier to push.

That being said, we would encourage contacting your flooring manufacturer if you have any concerns about using a Dyson machine on your flooring.

Big Al

Big Alasked

V11 Absolute Extra

What is the difference between the Dyson V11 Absolute Extra and the Dyson V11 Absolute

6 answers
palu
palu

I think the Extra comes with an additional soft roller head specifically for hard floors such as timber. It's a little gentler on timber floors. Everything else is the same.

Dyson
DysonDyson

While the Dyson V11 Absolute and V11 Absolute Extra come with the same accessories, the V11 Absolute Extra has been updated with a new click-in battery pack, to allow the battery to be replaced without the need to remove any screws along with increased suction power.

While one battery is provided, additional batteries are available for seperate purchase should additional run time be desired.

We hope this helps, however our Dyson Experts are available via auaskdyson@dyson.com if we can assist further.

Big Al
Big Al

Many thanks

Jenny M.

Jenny M.asked

V11 Absolute Extra

What’s difference between Dyson v11 absolute and absolute extra

2 answers
Pollyfodder
Pollyfodder

Hi Jenny,
Have never had the pleasure of owning a Dyson Absolute, though believes that the battery, the informative LED screen at the top of the handle, battery life and powerful motor may have a lot to do with it...
Or maybe the super quiet motor or ability of full control via the different power levels?

This really is an incredible machine Jenny, and as a single (mere male) one would never have thought in a squillion years would be raving on about of all things A VACUUM CLEANER!
Look, pay the couple of extra bucks, you will not be disappointed, this machine is actually FUN to use!

You would get more information going to Dysons Dyson V11 Absolute Extra' page, here's the direct link.

https://shop.dyson.com.au/dyson-v11-absolute-extra-347782-01

Then hit "Specifications" (Grey tab)

Hope one has been of some help

Peter
Townsville

Dyson
DysonDyson

While the V11 Absolute and V11 Absolute Extra come with the same accessories in the box and have the samke suction, battery run time and performance, the newer V11 Absolute Extra has a click-in battery. Should you elect to purchase an optional second battery, you can easily remove and replace the battery with the press of a button.

We hope this helps, however our Dyson Experts are available via auaskdyson@dyson.com if we can assist further.

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