Electrolux Ergorapido ZB3104 (White, 4th Gen) Questions & Answers

Purchased the ZB3104 through JB Hi-Fi July 2021, thus outside of warranty. The fault is the battery is basically dead, it will turn on but will only last a few minutes before failure. This is a secondary vacuum used for timber floor in kitchen mainly. Well maintained, filter replaced every 6 months. The fact the battery has barely lasted 3 years of light use is concerning. Rightly or wrongly I expected a much longer period of usage. Should these vacuums be considered a disposable item to be binned after a couple of years use? Just seems inherently unfair given a basic search reveals this problem to be a worldwide issue for Electrolux. Rang Electrolux and advised nothing they could do as it’s out of warranty, very disappointing. I guess it’s just buyer beware, faulty product, do not buy.

Hi, need to know what year this model was made please, also can one buy replacement batteries for this unit ZB3104, thank you Christine

What is the difference between Electrolux-ergorapido-zb3107-dark-bordeaux Series 4 and /electrolux-ergorapido-zb3104-ice-white Series 4?

Purchased 13th October 2017 so still under warranty (2 years). Not fully charging. Shows 2 or 3 bars never goes up to 4 bars anymore. I would have expected it to fully charge for at least 2 years. Can you please let me know what I can do if anything?

What is the warranty on battery for the ZB3104?

A few reviews here indicate there is only a 3 month warranty on the battery but I called goodguys and appliancesonline and have been told by both that its 2 years on the whole unit including battery.

I'm confused..

My brand new Electrolux Ergorapido is showing fully charged (red indicator light flashing every minute) but nothing turns on. This is the first time we have used it, or rather, TRIED to use it. Any suggestions before I take it back to the place of purchase?