Genesis Health + Fitness Questions & Answers

They don't respond for weeks or at all at times to emails.

Steve

To: The Manager Genesis Fitness, I wrote two letters of complaint (1 to Genesis and 1 to ACCC) and again now another letter of complaint sent to you because the Warners Bay club charged me 30 days for the cancelling of the membership which is very unreasonable.

Before I joined Genesis (I also having earlier been a member of Genetics near there for 7 years),I had trouble a little group , so then I moved to Genesis club.

I met Sean he was the previous manager at this club then told him what had happened over there. He listened my story then said "move to here we’re all friendly people here." So I moved on here after 2 weeks when I finished the contract with the club over there.

I was initially happy with this place, but although I reported the fact that (some person blew up the story about me) I was being harassed by the rumours and the gossip to several members of the club and the manager (Michelle) and other staffs, the situation continued.

This became so stressful is affected my health and my doctor put me on a course of treatment for stress and depression, and I didn’t attend the club.

After 5 weeks absence I returned about 2 months later but the situation repeated again including some of the instructors as well.

So I became quite upset and angry cancelled my membership.

I met Michelle then told her I would finish the membership (I don’t think she’s manages as good as she could for this business).

That wasn’t my fail. The failure is by the club in its duty of care to the patrons of this place. I find this situation unfair.

So I write this later to you today (on advice from ACCC who suggested that I write one more to yourselves one more time to solve the problem), hoping you can assist in sorting for the monies that it’s charged from debit (30 days above).

I also need an apology for my honour and suffering.

Regards,

Lisa Gregory

2/11/15.

6 Simple ways to EXTERMINATE Genesis Fitness 1. Contact media Give them BAD exposure nationally. It’s EASY. Simply copy & paste your bad review to channel 7 and 9. Fill in your contact details and wait for response from them. The more people contact them with the same issue the bigger the story and quicker the response.

Channel 7 and 9 contact us, letter to the edditor. Also herald sun and the age newspaper.

2. Send SMS

to everyone on your phone and ask them to do the same. Warn friends and family not to join Genesis fitness and advice cancelation immediately if they have.

3. Copy & paste

your bad review on every individual Genesis club, much more effective. E.g. Genesis fitness Wantirna-copy paste your bad review BOOM!!! People stop joining

4. Start Facebook page

Boycott Genesis Fitness-Fook Genesis Fitness

5. Print flyers

with all the bad reviews and put in the mail boxes of people in your neighbourhood

6. Take legal action

They charge an "Account Setup Fee" to the tune of $72+$55 and they charge a "Bye" fee of $100. Are you still interested? I would not be.