Judith O.
Judith O. · HWF75AW1

How to get a complete cold wash cycle with cold water rinse

Rumel
Rumel · HWF75AW1

Hi , it just starts and trips the circuit breaker. cloths and water in it and the door locked. I was provided very good service before that, not a single issue in last 3 years.

Dave B
Dave B · HWF75AW1

No power to control board. Is there a fuse in This model? Thanks.

Linda
Linda  

sorry don't know

Jodie B.
Jodie B. · HWF75AW1

Hello, I have the HWF85AN1 that I just purchased. My main requirement was that it had a delay start, which the sales rep told me it did and showed me it in the manual. I can't find it in the manual, although it refers to it (don't use liquid detergent on a delay start). Does anymore know how to use this function? Many thanks

Maur
Maur · HWF75AW1

I am so disappointed with my new machine because I am having difficulties seeing the illuminated functions due to my low vision. Is there anything that I can do i.e. enlarge function lettering or make illumination brighter. My fault I should have thought of this before buying. Can I do a cold wash, if so what symbol should it be on. Thank you.

Lisa K.
Lisa K. · HWF75AW1

Hi any tips for opening the filter cover? I've tried several times with various implements (screwdriver, coins, etc) but it just won't budge I don't want to try too hard in case I break it as it belongs to my landlord. Looks like its stuck in the top left hand corner. Thanks

Sue
Sue  

Hi Lisa, I just tried to open mine. Inserted bread and butter kniefe, gently pulled down and cover popped open. Maybe ring the Landlord and get them to open it. Then if it breaks it is on them ;) Sorry I couldnt help.

Christine D.
Christine D. · HWF75AW1

We bought the 7.5kg front loader Haier, only had it a few day days but noticed that each I set the cycle and press start it seems to make a clonk noise which seems to be coming from the control panel.

Kat
Kat  

Is it before the cycle starts? Could be the locking of the door?

Christine D.
Christine D.  

It seems to be when I press the start button to start the cycle.

Christine D.
Christine D.  

Yes that's a good point I didn't think of that.

Christine D.
Christine D.  

Thanks Kat it was the door locking sound.

Georgina
Georgina · HWF75AW1

Help! I bought this washing machine 3 weeks ago from Harvey Norman. It makes huge noise during the wash! (even just with several pajamas & gym pants) The transportation bolts are removed by the delivery guy and the floor is level

Lachlan S.
Lachlan S.  

I’m having this issue. Banging like mad. How did you fix it?

Amanda L.
Amanda L.  

Any update on this one? I just bought mine and it's doing this too... used spirit level to confirm it's all OK there but it bangs around so much it jumps off the ground sometimes.

Kelly J.
Kelly J. · HWF75AW1

Does this machine beep or alarm when complete

Klara K
Klara K  

Hi Kelly J This machine does not beep when it finishes or make any other noise except to suddenly stop.

Kat
Kat  

there is instructions to turn the beep on.

Danna L.
Danna L.  

How may I ask kat? As I would like to know wen mine does finish

Lyndsay S.
Lyndsay S.  

I cannot find any instructions anywhere that identifes how a beep can be turned on.

Nina
Nina · HWF75AW1

Recently I washed bathroom machine washable fabric mat in it and it didn’t finish the cycle n hall gave error . Now I cannot open the door it says lock on the screen. Whatever mode I switch it on now it doesn’t finish the cycle n stops in btw. I’m unable to open the door. What should I do now

Klara K
Klara K  

Hi Nina

I only recently bought this machine and I have had no issues. This sounds like a technical problem and I'm sorry I am unable to assist you.

Johnny H.
Johnny H.  

There's a little hatch in the front where you need to empty the drum from and a lever you can use to open the door once done.

Liz
Liz · HWF75AW1

how do i select the prewash mode?????

MnH
MnH  

you can't with this machine

GnT
GnT  

This makes no sense. The instruction manual mentions prewash mode numerous times but mentions nowhere how to select it. It has a prewash detergent drawer also but literally no way to select prewash mode that I can find.

Rachel F.
Rachel F. · HWF75AW1

Will the 7.5kg fit a king size doona ?

Janie-Lee
Janie-Lee  

I'm not sure. I would say not. I bought the 12kg, because we have lots of large rugs and we have pets. My queen size doona fits in comfortably. My advice would be get the largest one you can afford. It's a great machine. Hope this helps.

Steve
Steve · HWF75AW1

Is there a 'soaking' option anywhere?

Liz C
Liz C  

No option to soak on this model

Jian C
Jian C · HWF75AW1

How to open the filter cover? I tried like 5 minutes. Just can't open it.

Janie-Lee
Janie-Lee  

external link 

Cristy
Cristy · HWF75AW1

Is there a cycle on this machine that has a quite spin we brought it on the weekend & it sounds like a jet plane landing in my laundry??

Graham
Graham  

Yes. I use Spin/Drain. My washing machine is the quietest machine that I have ever owned. I bought my machine from The Good Guys who delivered, installed and tested it.It is important to have removed the transportation bolts before use,

Essendon
Essendon · HWF75AW1

mine one makes noise and shaking while spinning.

I'm using for the first time

floor is level no issue

didn't touch the balence nut bottom as machine sits perfectly on floor.

help.

Jan
Jan · HWF75AW1

My machine was installed today, balanced etc. I then washed a load on cotton cycle and it makes a horrendous noise when in the spin mode, like metal scraping on metal. I have video taped it, but the sound isn't very load so it is hard to tell. What should I do?

Faysie
Faysie  

Hi I would test the load for your machine's weight make sure all clothes have even distribution other than that try hand wash cycle and delicate just to see how it goes. If all failes and it continues ring HELP LINE Cheers Faye

Graham
Graham  

Iwould contact the retailer who sold the machine to you. I would also ask the installing retailer whether the transportation bolts were removed. I have read that if not removed you can have problems. Graham

Essendon
Essendon  

hi mate

I have the same problem. did u found any solution.

I cannot use in this way as it a shaking with noise.

floor is leveled no issue with that.

let me know if you found any solution

Essendon
Essendon  

hi mate

I have the same problem. did u found any solution.

I cannot use in this way as it a shaking with noise.

floor is leveled no issue with that.

let me know if you found any solution

Janie-Lee
Janie-Lee  

The transportation bolts need to be removed.

Jit
Jit · HWF75AW1

How good is the express 15 option? Would it clean clothes - shirts, socks, shorts, etc... effectively?

karl.brugger.7
karl.brugger.7  

This option is most useful when washing light clothes such as gym clothes,business shirts,underwear or a few pair of socks/shorts(separate washes).I wouldn't recommend anything heavy like jeans, blankets, jumpers or work clothes which require more work to get them clean. For these type of clothes I would be using a more deep cleaning option and I also wouldn't fill the whole tub in this setting ad is not meant for a full stack of clothes for a short washing cycle.

So far I haven't had a issue, my clothes comes out clean and smelling nice. Thanks :)

Nana02
Nana02 · HWF75AW1

Where can I get parts, rubber ring around doorway?

Graham
Graham  

Contact your local Fisher & Paykel service technician

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