annyda
annyda · HR6CDFF French Door Series

freezer freezes food then defrosts if you turn off at power point it will freeze again then defrost again

Molly
Molly · 512L French Door HR6CDFF512GW (White)

Hisense freezer cold but not freezing - Fans work

Upper fridge set on 0.2 but only cooling to 11 degrees

Bobbie O.
Bobbie O. · 512L French Door HR6CDFF512GW (White)

I have HR6CDFF512GW model and the RHS fridge door does not close properly . It seems like the plastic guide at the bottom of the RHS door (white plastic guide lock) does not shut the door fully . Also, I unscrewed the panel inside the fridge and the wiring behind the panel was frozen solid. The fridge does not get cold at all.

roger
roger · 512L French Door HR6CDFF512GW (White)

I have this model and the RHS fridge door does not close properly . It seems like the plastic guide at the bottom of the RHS door (white plastic guide lock ) does not shut the door fully. Or it feels like a magnetic repulsion stopping the door from shutting . Have cleaned the seals -all ok .Sydney based . Drummoyne

Kim G
Kim G · HR6CDFF 695L French Door

6 months out of warranty and our door alarm keeps going off when the doors are all firmly closed. I have to keep turning off the fridge for 5 minutes to reset. What might the problem be please?

sharon
sharon · 512L French Door HR6CDFF512GW (White)

the fridge compartment is not cooling down, how do i clean the coils please ? it's about 8 years old

Tim
Tim  

Is the fridge running non stop, if so sounds like it's on its way out. the whole thing is sealed.

Yvonne O.
Yvonne O. · HR6CDFF French Door Series

The alarm won’t turn off. Have checked all doors are closed properly rubber seal on all doors seems intact no issues. Have turned off for 5 mins as suggested. Changed power sockets. Still keeps beeping.

triffy1965
triffy1965 · 512L French Door HR6CDFF512GW (White)

Fridge was fine until a few days ago Bottom right hand side freezer section is starting to defrost stuff How can one section stop working?

JayWol
JayWol · HR6CDFF 695L French Door

Hello, just wondering if someone could tell me why the base of my fridge (directly under lower crisper draw) keeps filling up with water rather quickly. I'm sure this is not normal but wondering if there is a reason and a quick fix?

dylan_ellis2003
dylan_ellis2003 · HR6CDFF 512L French Door

My fridge lights won’t turn off I’m assuming the door can no longer read that the doors are closed so the lights won’t turn off until the fridge stays in for too long and then leads to the lights not turning back on

Pramesh Gurung
Pramesh Gurung · 512L French Door HR6CDFF512GW (White)

Its turning off all of sudden and its not turning on??

Jennie
Jennie · HR6CDFF 695L French Door

Can someone please tell me what the fridge should be set on and what do Mode symbols Mean

Darren T.
Darren T. · HR6CDFF 512L French Door

How do I lower the temperature on my refrigerator. Module hr6cdff512s please

Angie S
Angie S · HR6CDFF French Door Series

How do I get the freezer drawers out? I cannot budge them. Help!!!

Tim
Tim  

If they are moving They are on rollers just lift up as you pull out

Erwin G.
Erwin G. · HR6CDFF 512L French Door

How can i change the fanmotor

Tara N.
Tara N. · HR6CDFF French Door Series

Getting a code Er F1. The fridge is only 4 months old . The freezer works but the fridge is not getting cold. What could this be?

Peter
Peter · HR6CDFF 512L French Door

Hi the fridge is showing a F2 error. I pulled the back panel inside and was very iced up. There appears to be two answers to the F2 code on this site, bad fan or defrost sensor. Can you please tell which one or both and where would I get the parts. The fridge is about 4 yrs old so I assume out of warranty. Thank you

Heather
Heather  

Sadly Peter Hisense will be unable to provide you with the right parts. Our experience with the refrigerator (which has now been replaced under warranty) was that it suddenly became too warm in the right freezer door. They sent our a repairman who came armed with a heap of parts which did not help at all. It seems that they don't even know what a problem is so send all the parts they think of. The result for us was no rectification of our problem. I suggest you contact Consumer Affairs as, even though your fridge is our of warranty, I think I've heard that a product should be "fit for purpose" under Australian consumer laws and four years old it hardly a suitable time frame.

Bill
Bill  

My hisence fridge same model..the fan wire had broke..got it rejoined works fine..but had to take off back panel and defrost it was ice up..i brought it 2015

Darcie
Darcie · HR6CDFF 512L French Door

Just received our Hinese French door with inside water dispenser. The water comes out very slow & i dont get much ice at any one time. Any help?

Muscatel
Muscatel · 670L French Door HR6CDFF670S (Stainless Steel)

Can both lower door compartments/sections be used as freezers?

wooihow
wooihow  

Yes. But remember that what you store in the freezer is limited to the width of the compartment. We had problem storing stuff we bought from Costco because everything was bulky. I would never buy a Hisense Fridge again after the level of customer support I received. I'm lucky Harvey Norman stepped in (under warranty) and replaced mine with a Westinghouse.

Muscatel
Muscatel  

Thank you for your response! I only need to store many smaller items!

Deb
Deb · 512L French Door HR6CDFF512GW (White)

I have had my hisense 4 door now for a little over 5 years and never had any problems whatsoever, until now. In fact most new visitors to my hime always make comment On what a lovely looking fridge it is. I did recently move house and since then every few days I find a water puddle coming out from under the fridge. Any ideas what could be wrong?

Bec S.
Bec S.  

I am having the same issue, haven't had any problems for past 5 years but now i get water leaking..

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