Huusk Questions & Answers
VerifiedHi I just spent $400 on various items and this is making me nervous
Hello, I have purchased 4 x Knives and Sheaths on the understanding that they were of Japanese manufacture and were of the quality that was second to none. Why am I reading reviews that are incredibly disappointing ? It seems that some 75% of buyers have condemned your group and are saying quite concerning things .. My purpose in ordering the knives was to share with my family an amazing product each for our coming Xmas… please explain what this is all about, in that I can allay these concerns. My order No. is #D5LOBR2 .. Thankyou in anticipation …. Peter (Richards)
My answer is “where’s my answer”. Thank You… Peter (Richo)
Hello, My name is Peter.. I have sent 2 previous requests for a response.. I trust this will be received and responded to… Peter
I am Peter Richards, I have purchased 4 x Huusk Knives and sheaths, my order No being #D5LPBR3, I live in Sandy Bay Tasmania
Has any one recieved there 1 knofe at all we just orderd one or am i a dummy that got [Content Removed]
Hello Hiraina, Thanks for sharing your query with us. We’re truly sorry for the negative impression of our company. We are currently in the process of making some changes because we want every customer’s experience to be the best one possible, and we work hard to make sure that happens.
We’re working hard to be better at what we do, but it’s not an overnight fix. We appreciate you taking the time to share your thoughts with us.
Please feel free to reach out by phone or email anytime about any questions or concerns before placing an order with us. We look forward to hearing from you.
Support channels: support@get-huusk.com external link tel:+496994323601 tel:+441344951332 tel:+496994323601
Kind regards Huusk Support Team
I ordered 1 huusk knife and received 4 by reading your other customers it would you are a scam not honest japanese business princables STEWART JARVIE
Yes, they are a scam. I realised within 10 mins of ordering they had charged and were sending 4 knives. When I tried to cancel I was told it was too late as order had been picked and packed . Yeh right!
Greetings Stewart, Thanks so much for sharing this question to us. Please feel free and reach out to support@get-huusk.com and external link with any further comments, concerns, or questions. We would love to provide the best services to all of our customers, so your query is greatly appreciated. We love when customers take the time to share their inquiries with us.
We hope to see you again soon, and again, thank you for your interest.
All the best,
Huusk Support Team
This happened to me too. I only pressed the order for 1 and then got charged for 4.
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