John Plunkett's SuperFade Cream Questions & Answers
VerifiedCan I use the pigmafade accelerator while breastfeeding?
Hello Cel. The main ingredient is Salicylic Acid and Glycolic Acid. Which is considered to use. Please be mindful like below. Don’t use it on your chest. You don’t want the baby to come into contact with it or accidentally ingest any while nursing. Wash your hands after applying. Just to be safe. Ask your doctor or pharmacist if you’re unsure. Especially if you’re using multiple skincare products or something prescription based. Feel free to email info@plunketts.com.au if you have any other enquires.
I started using Superfade Face treatment fade for the extreme tan line on my face as I cover my face for religious reasons. I was recommended by my dermatologist to use it but I started breaking out. I dont have acne prone skin but I have sensitive skin. Why am I breaking out suddenly?
Hi Shayla. Hydroquinone is a powerful active ingredient. Common side effects of Hydroquinone may include, mild stinging of treated skin or mild itching, dryness, redness, or other irritation. Are you still using Superfade? please email info@plunketts.com.au
Hi, I intend to start using Superfade Face Treatment Cream but I have been using Vitamin C, Retinol, Hyaluronic acid and Niacinamide. Can I continue using all these with the Superfade cream?
Hi Adeline. Please email me info@plunketts.com.au so I can answer your questions in detail.
Hi, I have already emailed you. Thanks.
Hi, I have been using John Plunkets Sun Spot cream on the backs of my hands, Which I found really good. Not available when I went to replace, was talked into SuperFade Face Treatment. Even though I am just using it on my hands and arms. I feeling I have a reaction, causing extreme itching. So I have stopped using it after 2 days. How do I go about a refund? Or a swap for the SunSpot Cream?
Hi Gaye. Please email me info@plunketts.com.au
Hi there, I have bought Superfade facial treatment cream for my acne scar and hyper pigmentation, though I am using vitamin C in routine do I need to stop using vitamin C for few days before I start to apply Superfade? Thank you
Thank you Komal. We do recommend you stop using active ingredients such as Vitamin C, A etc while using SuperFade Treatment Cream. Unless under the recommendations of your Healthcare Provider. Feel free to email me at info@plunketts.com.au
I have been using it for Months now and from That time my acne is becoming worse ! Is it because of the cream?
Hi Ansa. Please email me info@plunketts.com.au
Hi it’s been months that I have been using super fade ! My doctor recommend for the pimple marks. Now I am having acne’s and even talking oral medication but still not working out! Is it because of the cream? Does it cause acne?
I have extremely acne prone skin and I would get extra pimples at the start because I didn’t use moisturiser after applying, now I do fadecream, cerave moisturiser then vaseline and only get the occasional pimple. I use bye bye blemish on my pimples to help after moisturising
Should I stop using superfade as I am breaking too much now
I have oily skin is it ok For Oily skin
Hi Ansa. With the use of SuperFade Treatment Cream we recommend using for 3months. If there are no inprovement in the pigmentation, please see a Health Care Professional. As per our packaging. SuperFade Treatment Cream is not recommended for long term use. Please email me at info@plunketts.com.au
Hi team, I have used superfade for 2 days for light pigmentation, there is no stinging feeling but when i woke up in the morning the area was a bit pinkish. Is to normal procedure or do i need to stop. Thank you
Hi Reeta, Hydroquinone is a potent active ingredient that helps fade unwanted pigmentation by disabling the damaged melanocytes that produce excess melanin (the brown colouring in your skin). Unfortunately, sometimes hydroquinone can irritate skin, and this is more likely on the delicate facial skin. Mild irritation may occur (mild stinging of treated skin; or - mild itching, dryness, redness, or other irritation). These should all settle with some use of gentle cleansers and moisturisers. Please remember not to use other active ingredients while using SuperFade Treatment Cream. Feel free to email me at info@plunketts.com.au if you have any more questions.
Hello I have started using the super fade cream and it has just been 2 days my checks is all Red and I feel a burning sensation. Do I stop using it? Pleases advise
Hi Emily, Please email me at info@plunketts.com.au So I can get more information. It's very important to do a patch test before applying to your face. And its a spot application. So you do not apply to unpigmented skin.
Hi everyone. I am not really sure if I'm applying this ointment correctly on my face, as it doesn't sink into the skin. rather it stays on it like zinc. It's this correct? the more I rub it it just spreads. very thick. So do I just dab it on the spots in question and leave it sitting on the skin. Thankyou in advance ;) Nadia
Hi Nadia, Thank you for your question. Our SuperFade Treatment Cream is on the thick side. You apply as you said dab onto the spots(pigmentation). You do not need a lot. A little goes a long way. Allow a few minutes then continue with the rest of your skin routine. Moisturiser, Sunscreen, make up etc. For any more questions please email info@plunketts.com.au
I have break out of pimples using superfade will that settle down
Hi Margo. Please send me an email at info@plunketts.com.au so I can get more information from you.
I've found Superfade face cream 8g at online market but there is no 8g product in your website. So I wanna know is there any 8g superfade cream from Plunkett.
Hi Swam. Thank you for your enquiry. We do not sell 8g tubes of SuperFade Treatment Cream. The smallest tube is 20ml. Please email the info on your search. info@plunketts.com.au external link
I’m about to purchase my third tube of Superfade cream. Maybe. I’ve been using as directed, but haven’t seen any results to date. How long am I expected to use this cream before seeing any results. Or should I just cut my costs and forget about it ??
I’m almost finished with my first tube, I won’t be buying again. Hardly made a difference in my melasma.
Hi Pamela, Thank you for your question. Fading is gradual and can take several months. If fading is not evident after 3 months, ask your doctor for advice. As per the packaging please consult with your Doctor as it may not be pigmentation that you are targeting. Please email me at info@plunketts.com.au so I can get more information regarding your application of the Cream etc.
Sounds like I’m being a bit impatient. I’ll give it a bit longer, before I get back to you and discuss with my doctor . Thanks for your reply. Pamela FOREHAN
Hi I used lightenex gold cream to get rid of the dark spot on my face, the skin came out later the dark spots appear again. I have stopped using lightenex gold n start to use superfade from yesterday. I'm just applying to the dark spot n it got red on top of the dark spot. Should I stop using or continue.
Good morning Ratika, I am not familiar with Lightenex. If using SuperFade Treatment Cream please follow the instructions on the packaging and only apply to the pigmented area. You can apply up to 3 times a day. Followed by moisturiser and sunscreen. Feel free to email me info@plunketts.com.au
Can I use superfade cream after my dark shot has come out??
Good day Ratika, Once you have achieved the desired results please take a break from SuperFade Treatment Cream. You can continue with our SuperFade Range (non hydroquinone) like our SuperFade Depigment Moisturiser external link As its good to have a break from Hydroquinone. Feel free to email info@plunketts.com.au if you have any more questions.
Is dryness of skin is common while using the cream???
Good afternoon Ashma, SuperFade Treatment Cream can cause dryness. As it does contain Salicylic Acid. So please use a gentle moisturiser while using SuperFade Treatment Cream. For more information please email info@plunketts.com.au or look at our website external link
Hello I have been using superfade creme for 1 weel and my dark spot is darker and looks nasty should I stop using is th iui s normal
Hi Eddie, Hydroquinone is a powerful active ingredient. Common side effects of Hydroquinone may include, mild stinging of treated skin or mild itching, dryness, redness or other irritation. Continue to use making sure you use a gentle cleanser and moisturiser. Daily application of Sunscreen is a must while using SuperFade Treatment Cream. Please feel free to email me info@plunketts.com.au
I have been using this creme for 1 week and my sun damaged blemish is looking worse as its gone very dark .Is this normal should I stop or keep going
Hi Eddie, Please let me know how you are going with our SuperFade Cream. If you can email me at info@plunketts.com.au
Hi..can u use the face cream with my sunscreen cream? As I don't think your face cream has enough sun protection?
Hi, Yes please use Sunscreen daily as required while using SuperFade Treatment Creams. As per the packaging. Please email me at info@plunketts.com.au if you have any more questions.
Hi , is it okay to use super fade serum along with retinal as I wasn’t sure if it ok to mix with other products I use. Thank you .
Hi Anita, While using SuperFade Treatment Creams we recommend you stop using actives such as Retinal, Vit C etc. Unless you are using them under the recommendation from your Healthcare Professional. If you are using the SuperFade Accelerator Serum you can continue with the actives. Please feel free to look at our website. We have FAQ for each product. external link If you need any more information please email info@plunketts.com.au
Hello Superfase cream can use during pregnancy or not ?
Hi Hu, SuperFade Treatment Cream is a Pharmacy Medicine. While there is no specific instruction regarding pregnancy or breastfeeding, we recommend that application of the cream should be avoided during pregnancy and breastfeeding. It is always best to consult with your health professional. Feel free to email me info@plunketts.com.au if you have any more questions
Hi, can I apply Superfade original cream (60ml) on my face instead just on the hands and body?
Hi Vivi, Yes you can use the SuperFade Original on your face. SuperFade Face Treatment Cream and SuperFade Cream have the same level of active key ingredients. Feel free to email me at info@plunketts.com.au if you have any more questions.
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