Miss Q
Miss Q · Online

Was excited to open a new account but failed to pass the ID test..not sure why nothing has changed in my life details are the same, bit concerned that my info is now floating out in digital land for anyone to use, not happy, will stay with my current bank for now.

Jimmy T.
Jimmy T.  

That's what i got for now, as of at the moment. Telling me to Certified the documents once and twice, third time tooo. I m still staying with Bankwest at this point of time

Dianne B.
Dianne B. · Macquarie Bank

HI Is it possible to go into a Mcquarie branch to open an account rather than online We are in Perth

Beau V.
Beau V.  

No branches and honestly you'd probably prefer drowning in a pool of thumbtacks than trying to bank with them

Gordon H.
Gordon H. · Macquarie Bank

hello i opened a savings account with the promise of 5.55% for four months fixed.i did not get that interest rate but got one much lower.honestly can they do this

Dianne B.
Dianne B. · Branches

where in Sydney is there a Maquarie Bank Branch

Chris in Sydney Australi
Chris in Sydney Australi  

1 Shelley Street Sydney is their HQ.

Paul G.
Paul G.  

Been there to try a transaction. There's two clueless guys there in mufti citing the only thing they know is the branch is closing soon

Dianne B.
Dianne B. · Branches

do you have a branch in the west of Sydney

Fuding Astrakhan
Fuding Astrakhan  

No. Only 3 location in Australia. One in Melbourne, one in Sydney and one in Brisbane.

Dianne B.
Dianne B.  

What is address of sydney ?

Peter G.
Peter G. · Online

I want to reveiw my home loan interest rate, I want to refinance I have been offered a better interest rate with Suncorp bank but want to see if you will match it over 30 year loan period My Account # 187-712 51650443, 187-712 44804242, 187-712 21225742 Peter Green

Bob S
Bob S  

Sorry, this is not my area of expertise

Jason
Jason · Macquarie Bank

Dear all, please be advised that never ever bank with Macquarie Bank, they are scammer, they advertised how good are their services and interests, just to attract people to set up account with them, after that, they will ripping off all your money by saying that you have a suspicious account going on then they will freeze your account and refuse to respond immediately to you, then they will get all your money in their own pocket, beware,

Craig
Craig  

I have the same problem they say they will get back to you and they never do just wasting your time and stealing your money

Fair Go
Fair Go  

They are vile, They will take your home even if there is a viable solution to avoid it. please share. external link 

Matthew E.
Matthew E.  

Please help share if you feel Macquarie Bank just grinds people into the dust. I am on the hunt for that special kind of Lawyer. external link  external link 

John W.
John W. · Macquarie Bank

Has anyone had problems with the DEFT payment system on recurring payment system. As have for the past six weeks but they try and blame where the payment comes from,but on checking found out that there is no problems.

Ram
Ram · Macquarie Bank

I would like to have a credit card

Mike E
Mike E  

I have never had a credit card with Macquarrie Bank, so cannot comment on that.

Ram
Ram · Macquarie Bank

I would like to have a credit card

Ram
Ram  

Pl.reply

Ram
Ram · Macquarie Bank

I would like to have a credit card

Ram
Ram  

Why do not reply?

Ram
Ram  

Please reply

ben dover
ben dover  

i dont know why you would be asking here for the logical thing to do would be to ring the bank or apply on line

Fair Go
Fair Go · Macquarie Bank

Could you please explain your approach to customer suicide and how you deal with the Mental Health of your customers and X customers? Do you still discuss suicide as being a helpful option for your customers? Maybe save answering the last question for when we are both standing in front of a Judge.

Natasha G.
Natasha G. · Online

I'm looking into opening a fixed deposit account. Would you recommend Macquarie? Their interest rates look good

rod b.
rod b.  

I would choose simply on best interest rates and term any bank as they are govt guaranteed as I understand it... Up to 250k

Praboda Geeganage
Praboda Geeganage  

Poor Customer Service

TYR
TYR  

Bendigo Bank = good customer service in person. Not sure about online. Haven't tried it.

Teresita Durrant
Teresita Durrant  

Don’t bank with macquarie, not worth stressing yourself out, I was gonna do that but when you try using your card they will lock it straight away, if there’s any number lower than zero that’s the rate that I will give them

Fair Go
Fair Go · Branches

Hi, I was just wondering was it 3 or 4 times in the last 2 weeks you told me that my case manager would contact me? The last time you told me it will be tomorrow I said I would cancel my doctor's appointment and wait at home but still no call. Is this a cruel joke if so, It isn't very funny. I for one don't find the subject of customer suicide very funny at all.

Rose
Rose · Macquarie Bank

How do I close my Macquarie Bank account when I don't have internet banking?

Dicko
Dicko  

How did you open it? If you are on the Internet posting this question then you can set up internet banking with Macquarie. On your computer, iPad/Notebook or phone.

Fair Go
Fair Go · Macquarie Bank

I don't believe there is a time limit on decency, I believe your Customer Advocate and Complaints Department did not do due diligence when making your recent determination. Would you comment on the lack of detail you provided AFCA with when you replied to their request to speak with me? Would you also comment on your treatment of the mentally ill?

Charles B
Charles B · Branches

After reading the reviews I am worried about opening a term deposit with this bank. Is this what online banking is all about? I thank all the people that write in their views and am taking their advise to stay away from Macquarie Bank. A royal commission into this type of banking service should be held.

The wife's concierge
The wife's concierge  

If you are after set and forget banking infrastructure and competitive interest rates for new customers, this might be a facility (bank to me conjures up some basic two way customer service) to consider. If you want basic customer service of any kind just in case you ever need something resolved in a timely manner then forget it. I wouldn’t open anything other than a loan facility with them.

Tom L.
Tom L.  

the lack of any response from Macquarie Bank to the multitude of bad reviews give me the impression bad service is business as usual for them.

Fair Go
Fair Go  

If you are wealthy you could do well with them, If you fault they will crucify you. I have been told 4 times in the last 2 weeks that my case manager will contact me tomorrow. Watch, them shut down when you bring up their position on customer suicide.

Fair Go
Fair Go · Macquarie Bank

We need to talk face to face lets keep it covid safe and video chat. maybe some other customers can join in on the discushion.

Fair Go
Fair Go  

I want to explore holding individuals working for #MacquarieBank responsible for their decisions and gross treatment of customers. They shouldn't be able to hide behind a mega-corporation.

G John D.
G John D. · Branches

there is no support from the bank , they closed my account without my authorization , monies has been distributed without them know where it is . Now I am here chasing my funds . What happen it government guaranteed .

Fair Go
Fair Go  

They're not much chop, but I am determined they are going to face me , Google or youtube Macquarie Bank and suicide!

Customer24
Customer24 · Macquarie Bank

Share Brokers: Bell Direct vs Macquarie I would appreciate some sound experiential advice/information on which broker to go with. I am new to buying shares and am looking to invest for a steady income stream vs active trading?

Susan
Susan  

Avoid Macquarie Bank at all costs. They are only interested in making money for themselves not doing the right thing by there customers.

Customer24
Customer24  

Thank you Susan : )

Fair Go
Fair Go  

This is about home loans but I think it can apply here, My video on YouTube is called Macquarie Bank and suicide!

Customer24
Customer24  

Did they even bother to reply to you? The comments on your YouTube video are not visible?

Fair Go
Fair Go  

Not on the youtube video, so were my own 4 comments visible to you? Thanks, Customer24

Customer24
Customer24  

Okay, I looked your Youtube video up on my PC (tablet did not show the comments) ... sorry to hear of your plight and hope that it will make a difference to others.

Fair Go
Fair Go  

Here's hoping, I just keep adding to the comments on my video as their putrid behavior keeps coming. It is amazing that they haven't silenced me on youtube.

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