Maytronics Dolphin M700 Questions & Answers
VerifiedMPN: 99996710-AUHi, I have a beach area with 10 inches of depth, I understand it won’t work there but how can avoid the robot to get stuck there while cleaning the rest of the pool?
Does the pool cleaner need to be serviced and is there a charge? There is 4 years warranty stated could someone advise the details of this please?
no it does not require servicing but you need to clean the filter after each use. We have had ours 1 year now without an issue
Thanks very much
Hi Stace.
Robots do require servicing from time to time. As your Dolphin is a Dolphin M700, please visit us at external link for more information.
How well does the M700 do steps? We have steps at the front of the pool, one large seat at the end and an edge or lip that runs the length of the pool on both sides. Thanks
Hi, we also have steps and a long ledge and the dolphin does a great job cleaning both. The top entry step which is on a corner and is quite small needs to be hand cleaned but it covers the rest of the pool, ledge and step very well
There is a cleaning setting where it can climb the walls so yes it can do steps. Only issue is small crevasses as it is quite large
Hi Nick P. Thank you for your enquiry. Our Dolphin robots are not programmed to clean steps, benches, and tanning ledges. Our robots need a minimum depth of 31-41 inches to function properly, if the water level covering the robot is less than this, the Dolphin will shut down as a failsafe.
The Dolphin will only be able to clean the stairs if it has room to stand on them entirely and if the water level is deep enough.
We recommend brushing dirt on the stairs onto the bottom of the pool, for the robot to be able to clean the debris.
If there is anything further we can do to assist, please contact our customer care team on 1300 693 657 option 2.
Many thanks and have a great day!
Great, thanks for that
How many microns does the ultra fine filter filter down to?
I just googled and found this - micron size of 50 for ultra fine filter, 70 for normal filter
Hello Will. Thank you for reaching out. Nick is correct - the ultra-fine filter is 50 micron and the net filter is 70 micron :) Please do not hesitate to contact our Customer Care Team on 1300 693 657 option 2 for any further information.
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