Paul S.
Paul S.

Hi, I cleaned mine using the recommended way as instructed now it lights up but won't turn on, my question now is is there a resett code I can input in to make it work again??? ( and yes I've tried the reset button on the front right edge) . Can you help please. ptasteve@gmail.com

Susan Clare
Susan Clare

We have Model MA0250D the screw on the bottom right hand side of the door fell out and I think it is actually broken as it won’t screw back in properly so the door just hangs Where can this be fixed please

Clem
Clem  

My oven must be a different model, no screws only a rod that runs across. Best to get in touch with Mistral.

Beat B.
Beat B.

Hi, just wondering if there is Teflon used in the interior? I have birds and can't use any appliances/bakeware with Teflon at the risk of killing my pets.

Wendy P.
Wendy P.  

No Teflon, just stainless steel inside, I hope this helps.

Kevin S
Kevin S

Why did my mistral 25 litre digital air fryer stop working after 10 months, no lights no nothing?

Lynda T.
Lynda T.  

My did the same thing but 2 months out of warranty. If yours stopped at 10 months it’s still covered

Kevin S
Kevin S  

Yes have contacted where it was purchased and was offered replacement or money back so all good

PhillT
PhillT

What is the maximum temperature setting in degrees Celsius please?

Clem
Clem  

200° Browns chips and meat beautifully.

PhillT
PhillT  

Need one with 220C for scones. Thanks :-)

HowardJuno
HowardJuno  

Nah...200 will do them just fine. Leave them in for another few minutes. Simple!

PhillT
PhillT  

Longer & cooler usually results in drier interior. Is that not the case with an air fryer?

Jan
Jan

I need some recipes

Phyllis M.
Phyllis M.  

Does manuel come with airfryer

barry m.
barry m.

What voltage is globe in air fryer.

Angel
Angel  

240v buy them on eBay 2 pin

Angel
Angel  

Mines still working I purchased three gave one to my sister

Vena M.
Vena M.

Do I need to pre-heat my oven and if so how do I do it. I am going to bake a pork roast in it. Thanks, Vena

Angel
Angel  

No just salt your pork over night and put in airfryer and turn heat up to the highest level for 15 to 20mins then put on lower heat for another 25 to 30 minutes should come out tender thats how I do mine also I rub a bit of oil on it

Angel
Angel  

Hope this helps

Vena M.
Vena M.  

Thank you I will give it a try.

Rose L.
Rose L.

I am after the external or internal measurement! Please and thank you!

Angel
Angel  

25L and 15 half inches across depth is 13 in

Rose L.
Rose L.  

Thanks Kathy! Do you happen to know the height?

Rose L.
Rose L.  

Ok so I guess no one knows how high the oven is! So usually something has 3 measurements. 25L is not what I was after. I needed to know height, depth, width. So I have ?? X 13” X 15 1/2”. Anyone have an answer? It needs to fit into a particular area that is why I am after measurements!

Fran M
Fran M

Does anybody else’s trip the electric when on air fryer mode?

Angel
Angel  

Mines been great only thing was the globe blew but haven't had that fault its the best.sounds either faulty or overload on your power mines fine just get it checked

Dean R.
Dean R.  

Mine did too, when i first got it , i followed the instructions and put it on air fryer on 170 deg for 15 minutes, kept tripping the safety switch, contacted Mistral, they are sending me a new one, great service so far

Colleen G.
Colleen G.

Hi. There are no measurements in the ‘details’ or information on the materials used in manufacture. I guess no part of it is stainless steel? Is it primarily aluminium?

Mistral
Mistral   DM   

Hi Colleen, The external enclosure is Stainless Steel. Internally, trays baskets etc. are coated steel. No aluminium contained. Thank you

Colleen G.
Colleen G.  

Thank you!

Darren S.
Darren S.

Hi, would like to know if your able to reduce the high pitched beeping.

PReviewer
PReviewer  

Can you contact them as per the manual

Angel
Angel  

What beeping mine dosent beep

Sunflowersz
Sunflowersz

Does anyone have instructions for the dehydrator temperature for making chicken jerky ?

Denise
Denise

Do you need to place this Air Fryer Multi Function Oven on a wooden board to protect a granite bench? I have bought one and very happy with it.

Mistral
Mistral   DM   

Hi Denise, it's recommended that you protect your bench tops. However, you'd need to get in touch with your builder for advice on granite warranty and care regimes. Thank you

Denise
Denise  

Thank you very much for your reply. I have put the unit on top of a large wooden chopping board and I am happier that I have done this;

Jack
Jack

How do you clean the mistral 25 l air fryer baking tray given the chemical restraints. We have cleaned our tray carefully after every use but still have unsightly markings.

Mistral
Mistral   DM   

Hello, thanks for your query. Please follow instructions listed in the product user manual. Alternatively, contact our warranty team on 1300 373 199 for more information.

telavivaglyptothek
telavivaglyptothek  

I just use hot soapy water and chux cloth straight after use no marks at all and trays basket look new

Angel
Angel  

I just wash it with hot soapy water love my airfryer it's the best

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