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Mitsubishi MSZ-GL Series

Mitsubishi MSZ-GL Series Questions & Answers

MSZ-GL71VGD (7.1kW), MSZ-GL25VGD (2.5kW), MSZ-GL35VGD (3.5kW), etc...
4.6 from 138 reviews

25 questions from our users

Sharon D.

Sharon D.asked

what is the seer rating and btu?

1 answer
Angelito
Angelito

Hi Sharon! If you want to know the product specifications just check their website.

Kath D.

Kath D.asked

MSZ-GL50VGD (4.8kW)

What would the running cost be running 8hours at night?

1 answer
Angelito
Angelito

Hi Katy, I’m so sorry can’t really answer your question but can assure it won’t cost that much.

A Y.

A Y.asked

Hi i would like to know what's the best air con built in the wall the( modern ones ) the slim ones (not the bulky ) i woukd like to know what whatts os hood enough and caoible enough and strong and makes the home really cool I need to no what brand the good guys told me hiense brand but I don't no there sales people they want to sell anything I want to spend around 1300$ please give me adivce on a air con that will last for many years with out problems which brand around the budget and whatts I was thinking with the whatts around 6 or 7 I live in a medium sized apartment not too small or big
Thanks

1 answer
Mitsubishi Electric
Support C.Mitsubishi Electric

Hi A.Y.

Our latest series is the Mitsubishi Electric MSZ-AP wall mounted air conditioners. This series is very good.
http://www.mitsubishielectric.com.au/wheretobuy.html

To get a price for supply and install, check our website for your nearest stockist:
http://www.mitsubishielectric.com.au/msz-ap-series-wall-mounted-air-conditioners.html

Jozef

Jozefasked

Hi
My MSZ-GL80VGD is only swinging (wide vane) from the center to the left but not to the right. The remote control shows the position as being all the way to the right but the actual flaps are pointing directly forward.
No mater how many times I press the Wide Vane button the the flaps would not turn to the right only center to left?
Regards Jozef

No answers
Barrie B

Barrie Basked

MSZ-GL50VGD (4.8kW)

Any chance of a manual for the muz gl50gvl

1 answer
Mitsubishi Electric
Support C.Mitsubishi Electric

Hi Barrie, I am not aware of a GL50gvl so I have attached the link to the manual for the MSZ-MUZ GL50VGD
https://www.mitsubishielectric.com.au/assets/LEG/Installation_Manual_MSZ-GL50-60VGD.pdf

Have a great day.

CBroerse

CBroerseasked

Our Mitsubshi Airconditioner has decided to only run for 3 minutes and not blow any cool air.. followed by automatically turning itself off. The top lamp blinks 17 times thereafter.. any ideas on what this could be? As the air conditioner hasnt missed a beat till now!!

1 answer
Mitsubishi Electric
Support C.Mitsubishi Electric

Hi,

Try these quick checks first:
Double-check it is running in the correct mode:
http://www.mitsubishielectric.com.au/Remote_Control_Symbols.html

Just in case someone has gone and changed it on you.

Make sure the filters are clean.

Apart from these quick checks, feel free to call us on 1300 651 808 or lodge a Service Request:
http://www.mitsubishielectric.com.au/service-request-for-consumers.html

We do recommend you speak to our Technical Support team on the number above just in case there is something the can guide you with over the phone.

Best regards,
Mitsubishi Electric Australia Support

lisa

lisaasked

MSZ-GL80VGD (7.8kW)

where is this unit made?

1 answer
Mitsubishi Electric
Support C.Mitsubishi Electric

Hi Lisa,

The MSZ-GL80VGD is made in the Mitsubishi Electric factory in Thailand.

Best regards,
Mitsubishi Electric Australia Support

Kishor Dabke

Kishor Dabkeasked

MSZ-GL35VGD (3.5kW)

What are the actual noise levels dB inside and for the condenser unit outside?

3 answers
Carl Millen
Carl Millen

Hi, ours is the larger unit. 7.8 or 8kW I think.
Inside we never hear it. To check if it is on we look to see if the vents are open and/or the little green light is on.
Outside you would have to be standing right beside it to hear it.

Kishor Dabke
Kishor Dabke

That is not an answer to my question; it is an opinion. There are precise units dB for measuring noise levels and I am asking for the actual values inside and outside.

Perhaps you can send me the specification sheets which I prefer as an engineer to get detailed and exact answers.

Mitsubishi Electric
Support C.Mitsubishi Electric

Hi Kishor,

Specifications are available on the product page:

http://www.mitsubishielectric.com.au/msz-ap-series-wall-mounted-air-conditioners.html

Extra specifications are available in the brochure.

Best regards,
Mitsubishi Electric Australia Support

Geoffrey

Geoffreyasked

MSZ-GL71VGD (7.1kW)

What do all the letters stand for. Geoffrey Thomson.

2 answers
Jen
Jen

As a consumer and not an electrician I presume they represent the Model of the unit.

Mitsubishi Electric
Support C.Mitsubishi Electric

Hi Geoffrey,

Here's a breakdown of that the letters in our models numbers mean:

MS - Mitsubishi Electric split system, indoor unit
Z - inverter model
GL - series number. (GL superceded GE series)
71 - capacity
VG - Sub-name
D - Demand Response Enabled Device (DRED); used in Queensland mostly.

Kind Regards,,
Mitsubishi Electric Australia Support

Yvonne

Yvonneasked

I will like to get a quote for this air-condition to be install

2 answers
kylie333
kylie333

Hi Yvonne, I not an installer.... I would suggest contacting an electrician.

llynette.tubman
llynette.tubman

Harvey Norman organised an installer.

Johnathon C.

Johnathon C.asked

MSZ-GL50VGD (4.8kW)

Hi there my question is about the temp controls when the heat of 20 it starts to blow cool air not stop is it supposed to do that

No answers
Stuart Young

Stuart Youngasked

What model would be suitable for a 1 bedroom flat, separate lounge and separate dining/kitchen about 3x12sq.m. Ie. 36sq.m.
Needed for heating a colder Tasmanian unit.
Thanks

3 answers
kryz
kryz

It sounds like your dimensions are on par with our garage/home office. We are in QLD so I don't know how it would stack up to Tassie. Probably the slow heat up time would be a downside, but the quiet levels would be great for a living are.

Mitsubishi Electric
Support C.Mitsubishi Electric

Hi Stuart,

Feel free to contact one of our specialist Dealers, and they can give you the best advice on a system that will suit your particular flat. There are other variables that affect the heat load and the kW capacity you will need.

You can find your nearest Mitsubishi Electric Specialist Dealer here:
http://www.mitsubishielectric.com.au/wheretobuy.html

Kind regards,
Mitsubishi Electric Australia Support

Nightingale
Nightingale

Match Air Conditioning to Your Room Size
Room Size m2 Capacity - Cooling (C)/Heating (H)
5.5m x 5.5m = 30m2 3.5kw(c)/3.7KW(H) - 5.0KW(C)/6.0KW(H)
6.3m x 6.3m = 40m2 5.0KW(C)/6.0KW(H) - 6.0KW(C)/7.2KW(H)
6.7m x 6.7m = 45m2 6.0KW(C)/7.2KW(H) - 7.1KW(C)/8.0KW(H)
7.1m x 7.1m = 50m2 7.1KW(C)/8.0KW(H) - 8.0KW(C)/9.0KW(H)
3 more rows

Franko

Frankoasked

MSZ-GL80VGD (7.8kW)

Has this machine have a filter ? and what is needed to clean and how?

3 answers
Stewpot
Stewpot

It will have outlet filters. My model is the 7.1 but assuming they are similar you need to open the hatch at the front of the indoor unit. It lifts upwards. The filters will be visible and slide out easily. A bit hard to explain but here but it is quite simple.

NadiaF
NadiaF

Stewpot has answered this as i have no idea... I will just get in the airconditioner cleaner to do it... lol

Mitsubishi Electric
Support C.Mitsubishi Electric

We have created a guide on how to clean your air conditioner filter, which this model has.

Find the guide here:
http://www.mitsubishielectric.com.au/how-to-clean-air-conditioner-filter.html

Kind regards,
Mitsubishi Electric Australia Support

power2004

power2004asked

MSZ-GL71VGD (7.1kW)

just had my 7.1kw fitted and it is running fine but when I went outside to check the outdoor unit the fan wasn't working is this normal as it wasn't a very warm day when it was installed and I tested it...?

2 answers
Vince
Vince

I wouldn’t be worried if the unit is at the required temperature inside the house you will find it will probably stop spinning outside as it only runs when expelling the warm/cold air from the inside of the house, it will run when required which is part of the energy saving.

Stewpot
Stewpot

When first started the outside unit will not run for 10 minutes or so. That is normal. It may also stop if inside the house is at the correct temperature and this will save power. If the inside unit works properly nothing is wrong. The outside unit can be very quiet so you need to carefully check if the fan is turning.
One way to test it is to turn the inside temperature to its lowest setting and turn the fan to the highest speed. Outside unit should start running after about 10 minutes.

Paul

Paulasked

MSZ-GL35VGD (3.5kW)

I have a 2 bedroom unit that is 55 m2. Should I get the MSZ-GL35 or the 50 model ?

1 answer
Sayersmob
Sayersmob

We got the MSZ-GL80VGD(8Kw) and it cools our 60m2 family kitchen area with all windows and doors closed hope this helps.

Mirela

Mirelaasked

MSZ-GL71VGD (7.1kW)

Hi,
We bought Mitsubishi aircon MSZ-GL25VGD 2 years ago, 5 year warranty as well,was working fine till this month,wouldn’t cool at all just blowing .Also called Mitsubishi costumers service couple times and finally got call from technician,he assuming."?is gas leaking by him that is not under warranty,he said will cost us $500 repairs,$80/hr. It left us speecless.
However,we read warranty doesn’t said anything regarding gas leakage.
Would be very grateful if you answer my question and give me correct info.
Thank you

1 answer
Glenn d J
Glenn d J

Hi , find the paperwork concerning the installation , if found see if installation warranty is more than two years if so ring company to redo flares
( most probably where leak is ) if out of installation warranty period , you may be still able to talk to manager and plead your case of faulty workmanship and not bag his company on social media . Regas and repair of flares by a honest Friggie on a 2.5kw should only be around $350 at most for a back to back installation . Good luck .

Denise M

Denise Masked

MSZ-GL71VGD (7.1kW)

Do you have a interest free plan for 12 months ?

2 answers
Mitsubishi Electric
Support C.Mitsubishi Electric

Hi Denise, we don't offer interest-free payment terms as we don't sell direct. For something like this please contact one of our retail partners. You can find your nearest retail stockist here: http://www.mitsubishielectric.com.au/wheretobuy.html

Kind regards,
Mitsubishi Electric Australia Support

power2004
power2004

Harvey norman they gave me 60 mths interest free but I had to ask though as its normally 18 for aircon

Bill C

Bill Casked

MSZ-GL25VGD (2.5kW)

I bought two GL25 units for two bedrooms of my house. The cooling starts to work very quickly, but the startup of heating takes more than 10 mins. If its normal or a design problem?

2 answers
Harry P
Harry P

I think it's normal. I have a same issue.

Lynton
Lynton

Hi. Depending upon the ambient temperature, it may take longer to heat the indoor unit coil to the right temperature prior to starting the fan. It will also not run the fan above low speed until it is satisfied it can keep a certain air temperature.
All inverter units start their compressors at the lowest speed and can take around 7-8 minutes to reach normal full speed. The other factor which can effect heating startup is the length of pipe run between indoor & outdoor unit. The longer the run, the longer it takes to reach "normal" operation. Hope this helps.

John

Johnasked

Air conditioner man here my house today. Need 1ton unity in bedroom and 2ton unit for living, dinning kitchen area. He said I would have to buy 2 refrigerator units for the roof as well. Isn’t there a refrigerator unit that will accept to indoor units?Do you have model that can take to indoor blower units?

3 answers
Lenny
Lenny

John can we have your question in English and we maybe able to help

Lenny
Lenny

John can we have your question in English and we maybe able to help

Mitsubishi Electric
Support C.Mitsubishi Electric

Hi John,

Please contact Mitsubishi Electric air conditioning in Mexico, and I am sure you will get the right advice for your region.

Best regards,
Mitsubishi Electric Australia Support

Wayne H

Wayne Hasked

MSZ-GL80VGD (7.8kW)

Sounds like an installer problem , not a Mitsubishi one ! Can't see how you can blame them ~ they had no idea of your house "condition". Does anyone make a domestic heat pump capable of 16kw ?? We have just ordered the GL80 and our installer did the calculations. If it doesn't cope (which I'm sure it will) ~ it is his head that will roll, not Mitsubishi's !

2 answers
Kade
Kade

I agree, this review of his installer has nothing to do with the product. If product review had any thoughts of being useful they need to take stuff like this down

Rob
Rob

I also agree. The product is "unaware" of its intended location. So, an 8KW system could (to take it to the extreme) be installed in an outdoors football stadium and clearly it would not do the trick. On the other hand it would perform brilliantly in your en-suite. It is not the manufacture's fault. Mitsubishi have a great reputation, second to none - just take a look at CHOICE's review of a/c units as an example. We have one unit and another on the way. Mr Bishi, you're the one for us !

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