Oricom Secure710 Digital Questions & Answers
VerifiedMPN: SC710
How do I reregister/unpair/delete a camera that has been paired? I have 2 camera registered but I want to remove one of them I have a SC710
Hi Graeme, thanks for reaching out. Please give our locally based Oricom Support Team 02 4574 8888 8am-6pm Mon-Fri AEST as they will be able to talk you through it, All the best, Oricom Baby Care.
Is oricom camera model 710 compatible with the monitor for model 745? My camera broke and I am looking for a second hand one to replace it but can’t find the same model.
Hi there, the comptabile cameras with he SC754 system are the CU745 and CU740. The CU710 is not compatible. Oricom.
Hi, my Oricom Secure 710 says out of range and is beeping. I have tried to re-register it numerous times but that doesn’t work, also the LED on the baby unit doesn’t come on even though the unit is plugged in and the power is on.
Hi there, we would like to assist you with this. Please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist. All the best, oricom.
How did you resolve this issue? I have the same problem
Hi our 710 died after 3 years. I brought a replacement unit second hand. The camera provided with the unit pairs fine but I can’t pair either of my other existing cameras to it despite following instructions. I need 2 cameras paired with the unit. Once a camera is paired to a unit once will it not pair to another unit?
Hi there, for this one, we would recommend that you give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist you in this. All the best, Oricom.
Hi There,
I have a 710 parent unit and monitor and recently purchased a 850PT camera as a second camera since the 710 has been discontinued. I have followed the instructions in the manual as well as searched online for troubleshooting, but cannot get the 850PT to pair to the 710 parent unit. Any suggestions?
Hi there, please give us a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist you in this. All the best, Oricom.
Hi there I have a Oricom sc710 searching for the additional monitor as I will need a second however seems unavailable where I live. Is there any compatible camera for it ?
You can buy up to 4 cameras with it, but id invest your money in a different camera system for extra babies. This system is def not the best.
Hi there, the compatible cameras that can be used with this model are the CU710 and the CU850PT. We recommend having a look online for those models as this product is long discontinued. Oricom
Hey is the SC720 main parent base, will it link to secure710 cameras thanks
Hi there, no the two units are not compatible. Oricom
Hi Lis, has the 710 parent unit stopped working? If you still have the receipt you might be able to return it. Otherwise search on eBay for a 710
Is SC710-2 camera compatible with SC710 monitor?
Hi Christine, the CU710 and CU850PT are the two cameras that are compatible with the SC710 model. All the best, Oricom
Sorry I meant the model name on the charging unit said SC710-2 and ours say SC710, are they technically the same model?
Hi there, yes, the SC710-2 is just a SC710 that came with two cameras. They are compatible. Oricom
Hi We already have this but want to have an extra monitor so we have one upstairs and one downstairs, both connected to the same camera. Is that possible? Does it also have to be a 710? Thanks
Hi there, the SC710 can have up to four cameras connected to the unit. A camera unit can only be connected to a single parent unit though, it cannot be connected simultaneously to multiple parent units. Oricom Baby Care.
Thank you. So if we turned the monitor off downstairs, the other monitor upstairs would connect? Are there other monitors that are compatible with the 710 camera or just the 710 monitor?
Hi there, we recommend only using the single parent unit with up to 4 connected cameras, which will scan between the connected cameras one at a time. The SC710 system is only compatible with the SC710 cameras. Oricom Baby Care.
I have the camera from an Oricom 710 unit. Can I get it to connect to a 715 parent unit as a second camera?
Hi there, thanks for the question. The two units are not compatible as they operate on a different software platform. All the best, Oricom Baby Care.
I have a SC710 baby monitor, can I charge my SC720 on the SC710 charger unit? My original monitor (SC710) does not work any more but the charger unit is still okay.
Hi there, no the SC720 power adaptor is a micro USB, whereas the SC710 is a standard circular power adaptor. All the best, Oricom Baby Care.
The sound on my monitor isn’t working. Is there any troubleshooting tips??
Hi Phil, please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEDT, as the team will be able to assist. All the best, Oricom Baby Care.
My oricom screen charging port is broken, were you plug the cord in on the back the silver bit has detached and the charger will only stay in there if its balancing... i have emailed the support team and still haven’t heard back My monitor is only 9 months old
Hi Jess, please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEDT, as the team will be able to assist you in this. All the best, Oricom.
Just bought a Secure 740 baby monitor and wondering what the moon icon means as it does not say in the user guide
Hi David, the moon symbol refers to the infrared night vision. All the best, Oricom Baby Care.
Recently my parent unit froze up while it was out range screen. I pulled out the battery but now the monitor won’t switch back on. Power light is on but it just won’t turn one. Is there a way to fix this?
Hi there, please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEDT, as the team will be able to assist. All the best, Oricom Baby Care.
Hi Alex did you end up getting the answer for this?? This has just happened to mine
Hi, I’m wondering how accurate the room temperature gauge is on the oricom secure 710 model?
Hi there, thanks for the message. We would like to discuss this with you so please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEDT, as the team will be able to assist you in this. All the best, Oricom.
Can you please tell me where in purchase the SC710 replacement parent unit to be suitable with the CU710 cameras in Australian Capital Territory.
Hi Tracey, thanks for the message. Please contact our Support team 02 4574 8888 8am-6pm Mon-Fri AEST, as they will be able to assist with the purchase of a SC710 replacement parent unit. All the best, Oricom.
How do I play the music but have it silenced on my side? .. it’s putting my daughter to sleep so I want it to keep playing but it’s doing my head in and I need it silenced from my end.. help! Thanks
Hi there, unfortunately, the nature of the product means that if there is audio on the side of the camera, the mic will detect the sound, thus playing on the other side too. Please give our locally based Oricom Support a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist in providing some feedback to you re this issue, and some tips to have the unit working for you as designed. All the best, Oricom Baby Care.
If you have 2 hand pieces and 2 cameras, can both cameras be paired simultaneously to both hand pieces?
Hi Kate, no they cannot. It is not recommended to use two parent units in such close proximity in any case, as they could cause conflict on that frequency range. All the best, Oricom Baby Care.
Hi, we have 710 But the parent monitor is not turning on so we going to replace it. If I get a 703 parent monitor will it connect to the 710 cameras?
Hi there, no we would suggest that you purchase the SC710 replacement parent unit to be suitable with the CU710 cameras. Please give our local team a call on 02 4574 8888 Mon-Fri 8am-6pm AEST, as the team will be able to assist. All the best, Oricom Baby Care.
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