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Pentair Rebel

Pentair Rebel Questions & Answers

3.5 from 82 reviews

44 questions from our users

Mark A.

Mark A.asked

I recently bought my Rebel 2 Pool cleaner for my Pebble pool. The Rebel 2 Pool cleaner is having great difficulty climbing the walls, gets about 6 inches up and just floats back down. I had the pool shop do a call out, they dropped the float level down to about 6 inches up on the first small hose and dropped speed down.

This slightly helped. I was advised it was because of the new tyres especially because of the lugs on the tyres they are pushing the Rebel away from the sides. I was advised that as these wear down I should notice a difference in the climbing.
Is anyone else having this same problem ?

2 answers
bryan s.
bryan s.

I have never had this problem, it sounds like the are talking rubbish to me, it should work straight away, I have a concrete pool (smooth surface) and it climbed the walls new and with worn tyres, I’m. Not sure how rough the pebble surface is but I suspect it’s just not getting the required suction

Mark A.
Mark A.

Hi Bryan, ty for the reply. I have used the device provided, with the Rebel 2 and it is at the maximum level for pressure. As to speaking rubbish I wish I could add a vid file of it on here. The lack of climbing and the drop away of the Rebel 2 was noted by the pool shop and their response was as I wrote. This was why I respectfully asked the question.

Chris

Chrisasked

My rebel cleaner has worked good for two summers now but it seems to be "sleeping" more then ever. In a corner, half way up the side wall, it just stops and doesn't move. Once I manually move it back into the middle of the pool it will start working again but soon after goes to sleep again. Any help?

No answers
Wil B.

Wil B.asked

I have a 3 month old Pentair Rebel. It has been working fine until recently. It appears to primarily run in reverse. With the debris/suction opening Facing the rear and handle to the rear. Once it hits the wall, it will flip onto its top and stay there for a long time. Any suggestions?

1 answer
bryan s.
bryan s.

Maybe take a video and take it back to shop if it’s only 3 months old, it’s still under warranty

BILL

BILLasked

Rebel cleaner recently only cleans deep end of pool?
All baskets clear, pressure gauge OK.

2 answers
bryan s.
bryan s.

Take it apart and have a look at the shafts, if they show wear it means the cogs are not catching the teeth on the wheel and it doesn’t move very far, if they are worn you will have to replace them, costs $80 on line, replace both left and right shafts

BILL
BILL

Thank you - will give it a go.

Jeanetter

Jeanetterasked

Can it clean steps, pick up sand.

2 answers
Brett
Brett

Doesn't go up or down my steps and I've never thrown sand in the pool to find out if its picked up.

Raingod
Raingod

It picks up sand but it doesn't climb steps. Very few cleaners can.

Phil M.

Phil M.asked

Brand new Pentair Rebel constantly gets stuck on curved portions of the pool. Any suggestions?

1 answer
Mono
Mono

Hi Phil. If you have a tiled pool as I do I found the Rebel to be no good as the tyres won't grip and the machine spent a lot of time spinning and thinking. I have just swapped mine for a Great White and even with my shiny tiles it has gone over the curves and up the wall. Hope this helps. Cheers

Tiziana F.

Tiziana F.asked

I have no water flow to pump!

1 answer
Paul R.
Paul R.

Might need a backwash

DAV

DAVasked

my rebel 2 cleaner continually tangles it self and then will only stay in deep end. Any suggestions?

1 answer
Kludo
Kludo

Turn off pump and remove the Rebel from the pool and disconnect the hose. Open the Rebel casing up and pull out the grey neck (the bit that connects to the hose). Try spinning the neck and if it doesn't spin freely, there is more than likely some debris (usually small piece of twig in my case) stuck in the spinning neck piece. If that's the case, just use a tiny screwdriver or similar and remove the object. Hans.

Liane S.

Liane S.asked

My rebel keeps turning upside down and does not right it self so then just sits there until we correct it. Any clues please.

1 answer
Brett
Brett

If under warranty, take it back

George T.

George T.asked

My rebel is not goin to shallow end on pool and I have replaced tires and gears. Any ideas.?

2 answers
Mono
Mono

Hi George. If you have a tiled pool the Rebel 2 is useless. My unit also only does the deep end and spins away for ages in the one spot when it gets to the wall of the pool.

George T.
George T.

Thanks but I have a plastered pool and worked fine up until recently..

Jim B.

Jim B.asked

My rebel keeps running in circles. I have replaced the tires .I have opened it up to check for obstructions. Any thoughts?
THANKS

No answers
Nada J.

Nada J.asked

My new rebel 2 won’t climb my Quartzon pool wall it gets to the start of the bottom of the wall and the tyres just spin , not sure what is wrong have tried everything to get it to climb but it can’t

No answers
paul

paulasked

how can I contact pentair dist. in queensland please?

No answers
Karen J.

Karen J.asked

We purchased the Rebel S5 while buying a new pool (above ground put in ground) It has pretty much stopped moving completely, Hubby has adjusted suction, checked for debris and blockages but no luck. Our retailer has advised it only had a 2 year warranty - can you confirm please?

2 answers
Steve
Steve

Hi Karen,
I have adjusted the suction, its still just going around and around.
The other problem i face is there isnt any repair companies here in WA.....

Steve E.
Steve E.

https://www.troublefreepool.com/threads/pentair-rebel-vacuum-making-left-turns.169037/

June R.

June R.asked

My Rebels works nicely for about a year and now its only cleaning half of my pool and only my deep side of the pool. The basket is clean, no leaf stucked. It is really annoying. How can I know if its the problem of the wheel tyre is running out or something wrong with the mechnical parts inside the machine? anyways to check?

2 answers
jrb17
jrb17

I'm really not qualified to answer this, best to ask Rebel as I've not had this problem. You'll be asked about the pool surface. It may help if the hose is taken out of the pool and laid flat & straight in the sun for a couple of hours before returning to the pool.

Steve E.
Steve E.

https://www.troublefreepool.com/threads/pentair-rebel-vacuum-making-left-turns.169037/

Lyn

Lynasked

I have a Pentair Rebel for about 2 years. Recently it only moves around in a small area and it does not clean the pool much at all. I have checked all the connection and all seemed good. The pool shop I bought it is no longer there. What else can I do to improve it please?

4 answers
Jbsml
Jbsml

I would check three things; First check the skimmer and filter baskets to make sure there is not too much debris built up. Second, the suction pressure, there was a tool provided with the cleaner that you place at the end of the hose and it has an indicator to show the suction. Third, in my case the tires wore out within months, if the tread is too worn, replace the tires. Good luck, I hope you can resolve this issue. Also even if your pool store has closed I am sure there is another store that would be happy to help.

Colin
Colin

Sounds like the problem I had when my rebel was about 2 years old. My rebel was also moving erratically. Problem was the gear teeth on drive shafts to the wheels had worn away and some times didn't engage with the wheels. Purchased right and left shafts and gears online. Easy replacement. All ok now until the teeth wear down again.

Lyn
Lyn

Thank you very much JBSML and Colin, I am following up on all your suggestions. Hope they will work.

Chris J.

Chris J.asked

My Rebel frequently ends up on its side, one wheel laying flat against the pool bottom and the other touching nothing. Very frustrating. Any suggestions?

No answers
Roy M

Roy Masked

My Rebel suction pool cleaner was working perfectly from new (purchased in December 2018) but it has now decided to try and climb out of the pool which leads to it loudly sucking air and causing issues with the pump and filter. I have added water to the pool and adjusted the pressure gauge to lessen the suction pressure slightly and also moved the weight on the hose a little further up the hose away from the unit. Seems to have worked so far but just waiting longer to see if I have succeeded. Any other suggestions will be appreciated.
Roy.

1 answer
bill
bill

Mine was so useless in a tiled pool I got rid of it.

chris A

chris Aasked

I contacted the manufacturer as the barrel of the rebel pool cleaner was just doing tiny circles in the pool.They were really helpful and sent me a new replacement barrel.under warrenty.
My problem is now the climbing out of the pool by the barrel and at different times the screaming noise coming from the filter valve.No matter how many times I have adjusted it...works great for a couple of hours then starts to climb out or scream.I have always checked the troubleshoot page and correct water level in pool...its doing my head in...any suggestions greatly appreciated.
puchased November 2018.new barrel replaced May 2019.

1 answer
jep j.
jep j.

What part are you referring to as "barrel". There is a part listed as barrel in the replacement parts description in the user manual. Thanks!

Benjamin G.

Benjamin G.asked

How can I check to see if it is still under warranty?

No answers
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