Smeg KLF01PBA (Pastel Blue) Questions & Answers
VerifiedMPNs: KLF01PBAU and KLF03PBAUTSF01PBAU
Hi , i have had my smeg kettle and toaster for 6 months and have had no problems except my son dropped kettle in the sink, luckily the kettle had cold water in it, however the lid cracked and the handle and surrounding plastic snapped completely off. It was a great kettle but it snapped easily.
I have had my kettle for 15 months. I noticed a while back that the paint has bubbled in two places near the lid. Unfortunately my insurance doesn't cover cosmetics. What can I do as k do not have a receipt as it was a gift?
I have a SMEG Kettle and have only been using it for two months. Really like the Kettle and have the matching toaster. Today the button to turn on the kettle womt lock in place. In order to boil the kettle I now need to hold the button. Not the quality I expected for the price. Anyone else have this problem and find a fix?
I have the same problem. I think it developed from the pin in the base of the kettle bending - poor design
Hi Cyril. Have you contacted us to discuss this matter? Our email address is Service@smeg.com.au please mark to the attention of Lesley. We will need your full name, address and contact telephone number along with a picture of the kettle and the base of the kettle which shows the serial number on it-once we have this information we will be in direct contact with you to discuss this further kind regards Lesley @ Smeg Australia
Hi Jay C- Can you please email us as well with your full name, address and contact telephone number along with a picture of the kettle and the base of the kettle which shows the serial number on it-once we have this information we will be in direct contact with you to discuss this further kind regards Lesley @ Smeg Australia
My new kettle has stop playing music when I turn it on and when it is boiled. Is there a way to fix this or Is it a warranty matter? Jo
Hi there and thanks for your enquiry- there is a mute function that you might have accidentally activated- This function allows you to deactivate the kettle ON/OFF, START/STOP, and end of cycle sounds
The function can be activated by pressing the Keep Warm key for 5 seconds (the corresponding LED lights up and flashes while the operation is stored)
Pressing the Keep Warm key again for 5 seconds (the corresponding LED will light up and flash) exits the Mute function, reactivating sounds.
Hope this helps. If not, please email us direct with your full name address and contact telephone number- our email address is Service@smeg.com.au kind regards Smeg Australia
Thanks - it did not work. I have sent an email.
Why is my smeg kettle leaking from bottom?
Dear Lin, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at steve.cullen@smeg.com.au with your address, telephone contact details and also if you can scan me a photograph of the rating plate from the base of the appliance. Once I have this information I will be in a position to ascertain what to do to fix these problems. Regards, Steve Cullen
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