Lisa P.
Lisa P.

How long do the tyres last on The pool cleaner gen 2? Ours is spinning in the same spot every now and then, think it could be the tread worn down.

alex z.
alex z.  

5 years usually ,u might need different tyres that are the flat ones

Charles S.
Charles S.

I have a two wheel Pool cleaner. My left wheel is stuck and will not turn. The hose and suction are fine. Thank you

alex z.
alex z.  

U need to open it apart and clear the debris inside ,would be very minor , welcome to msg me to explain or call 0410001110

George
George

Where can I get my unit repaired is there an agent in western NSW

alex z.
alex z.  

Send me a msg I'll be able to help 0410001110

Rosemary H.
Rosemary H.

Have a stone gone inside my cleaner how do I remove this Rose

Brian C
Brian C  

unscrew the screws around the outside of the feeder hole , wind the cogs and remove the stone , reassemble

Gerry
Gerry

Where can I get one locally in Sydney Australia. How much does it cost.

Gerry
Gerry  

?

alex z.
alex z.  

Welcome to call me I'm in Sydney agent

Ron L
Ron L

My pool cleaner has developed the habit of frequently getting stuck on the steps in my pool and also seems to spend a large amount of time in the area where the steps are

Bill B.
Bill B.

HI my pool cleaner gets stuck in various place going up one wall ,running over the pool filter top at the bottom of the pool and on steps. Should I run it faster or what? Like advice

Jane B.
Jane B.

One wheel snapped off

Macnivison
Macnivison

How can I connect a Zodiac Cyclonic Leaf Catcher to 'The Pool Cleaner'?

alex z.
alex z.  

U need attachment parts from a shop, it's possible

Liz E.
Liz E.

Why are the wheels clunky and not smooth to turn? I’ve checked for debris and all seems clear? Do they wear out?

John_D
John_D  

never happened to me. go to the shop where you bought it

Bill A
Bill A

My cleaner only cleans a certain area of the pool and not the rest. What could be the problem here?

Arumugam
Arumugam

Is there a The Pool Cleaner with 4+3 years waranty

Russell R.
Russell R.

Is there an updated version of poll cleaner 2

Margaret Johnston
Margaret Johnston

How far and at what interval should the baffles on the hose be from the skimmer box? The wheels don’t seem to turning and the cleaner isn’t moving.

Marilyn R.
Marilyn R.  

If wheels not turning usually means its swallowed something blocking baffles, need good suction but it copes with a big pool.

Margaret Johnston
Margaret Johnston  

Thanks, Marilyn. It’s moving a bit but seems to have problems backing away from the wall of the pool. I shall have a closer look.

Stephen Y.
Stephen Y.

Does the cleaner come with hose

Marilyn R.
Marilyn R.  

Yes,and under gum trees this is the only cleaner that works. 5 stars

Stephen Y.
Stephen Y.

Does the cleaner come with hose

Jo Cooper
Jo Cooper  

Yes

Rob
Rob

I have had the pool cleaner for almost 3 weeks now , it cleans the bottom of the pool beautifully but will not go up the walls. I have an inground fibreglass pool. Why wont it climb the sides

alex z.
alex z.  

Not designed too

Harry
Harry

Wheels turning, but no forward motion: My 2 wheel cleaner is almost three years old and has worked very well up until now. Just recently I noticed that it was regularly getting stuck in the corner near the steps of my fibreglass pool. I checked the two floats and made sure that they were 60cm from the body of the unit. The wheels are both turning and I confirmed RPM to be 13 which is within the recommended guidelines. After returning the unit to the water it began to move, but soon after stopped completely while spinning its wheels. After the removing the cleaner from the water a second time I noticed that the blue tyres were extremely worn hence the lack of apparent traction and any forward motion. It seems due to the plastic housing touching the floor of the pool with no to little tyre contact to the ground. Have ordered a Pool Cleaner Tune up Kit which comes with spare tyres, vanes and skirts. I am hoping that this will fix the problem.

shoeshopper
shoeshopper  

What you did seems like all you can do. I had mine for 7 years and the tyres had not worn. (I only operate it for 4 or 5 hours a day in summer and I remove it and cover the pool for the rest of the year.) However the tyres were starting to perish and leaving blue shavings in the pool. A part inside broke and I just threw it out. I have a similar type now that was cheaper. It is working fine.

Carol
Carol

Where can I get replacement hose for the two wheel The Poolcleaner

shoeshopper
shoeshopper  

I don't know where you are. Which country? They are a standard hose and easily available. Pool shops will have them. Take one of the sections with as there are different hose sizes,

Adam
Adam

When i adjust the valve to stop it climbing the walls of the pool it creates a vacuum in the skimmer box making a loud noise is this because i have a large pump in a small pool and is there any way of stopping this

shoeshopper
shoeshopper  

If you can turn the valve on its side so that it is more under water. It is sucking air because you have a strong motor and not enough water covering the valve.. It is creating a whirlpool effect. You can put more water in the pool so that it is more difficult to suck air. You can also place a rock in the skimmer box to prevent the whirlpool effect.

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.