Darren
Darren · 605L French Door WHE6000SB (Stainless Steel)

Mine has just stopped working. Power into it. No light or display, just not running. 3.5 years old. Any ideas. Not very happy but handles are good.

marty
marty · 605L French Door WHE6000SB (Stainless Steel)

Is a refund available? As this product is not fit for purpose, due to the numerous design flaws.

Netti
Netti · 605L French Door WHE6000SB (Stainless Steel)

I bought this one about 3 years ago. The handles keep coming falling off. Since the day we bought it has done this we have just kept putting them back on. I should have called Westinghouse in the beginning. It’s so frustrating. The freezer drawer stainless steel has now started to come away where the handle is as well. Is there anything that can be done.

marty
marty  

I think Westinghouse have ignored all complaints about design flaws as they would have had them from pretty much every customer. The door handle issue is well known and unrepairable. There are many more as time goes on. The clear door inserts simply crack and break from normal use. The doors often don't close properly, leaving a gap. The vege drawers fall apart. Westinghouse should refund under Australian laws but it will never happen.

Westinghouse
Westinghouse   DM   

Good morning Julie from Electrolux here. We are sorry to hear you are experiencing problems with your Fridge We would love the opportunity to discuss the concerns you have raised with the fridge

If you wish to discuss this further please feel free to contact me at customercare@electrolux.com.au attention Julie Ticket Number 10188226

Natalie M.
Natalie M. · 605L French Door WHE6060SB (Water Dispenser, Stainless Steel)

Does anyone know if you can manually fill the ice section? Mine is not fitted to the plumbing. I didn’t realise it would affect the ice maker as well when I purchased it.

Naomi
Naomi  

You can put ice into the ice bucket, but you don’t have access to the in-built ice trays to fill them manually

Natalie M.
Natalie M.  

Thank you

Tom B.
Tom B. · 605L French Door WHE6000 / WHE6060

How do you fix the locking tab (non hinge side of door) on the LHS fridge door. It looks like a pair of wires is broken. One has to manually align the tab to get it to close each time.

JRS
JRS · 605L French Door WHE6000SB (Stainless Steel)

Hi, I'm trying to adjust the doors on my WHE6000SB as they touch slightly at the top on opening and closing. I can't find how to adjust them. I can't find a nut to turn or a hole for an allen key etc. Video or photos would be good - the ones I have found on the internet don't match the bottom hinge area of my doors. Thanks

Rebecca B.
Rebecca B. · 605L French Door WHE6000 / WHE6060

Hi we are experiencing a common issue by the sounds, where the fridge slowly rises in temp. We turn it off overnight and it will cool again once turned back on but only takes a week or so and it is hot again. The motor is kicking in and out. Has anyone found what the issue is?

Ian Buchanan
Ian Buchanan · 605L French Door WHE6000SB (Stainless Steel)

remove doors

picket23
picket23 · 605L French Door WHE6000 / WHE6060

WHE6060SA / 925060255 - more handle issues!!

Freezer door handle broke off. Pedestals that screw into handle and then attach to clips on freezer are broken on each side. Need a replacement urgently but can't find the part on westinghouse website.

There are some sellers offering full handle replacements, but they are 3 handles that I don't need at $350 and I'm not sure they even include the broken clips...

Tony F.
Tony F. · 605L French Door WHE6000 / WHE6060

Hi We purchased this fridge just over 12-months ago and the top section of the fridge has ceased cooling. We have attempted to trouble shoot this, based on comments we have read, however this has not fixed the issue

Phillip B.
Phillip B. · 605L French Door WHE6000 / WHE6060

pourchased a WHE6060SA two years ago and for some time the right hand door makes a loud click or popping noise when opened and closed. Any ideas on what couses this and how to fix it. Apart from that, very happy with the unit.

Jessy S.
Jessy S. · 605L French Door WHE6000 / WHE6060

Hi Westinghouse, I have brought a fridge wHE 6060 SA and the freezer handle is broken, can I get the handle to replace the damaged one

Peter
Peter · 605L French Door WHE6060SB (Water Dispenser, Stainless Steel)

We have this fridge but the 'SA' model and I find that the water dispensing very hard to operate. Problem being you have to push very hard to get the water to flow. Sometimes just does NOT come out at all, new filter and there is 650kPa water pressure. Other than this all working fine. Please help as my 95 yo mother can't get water! Peter

Westinghouse
Westinghouse   DM   

Hi Peter, Vivian from Electrolux here. We would appreciate the opportunity to discuss the concerns you have raised about the Westinghouse fridge. If you wish to discuss this further please feel free to contact me on 1300 365 305 email at customercare@electrolux.com.au attention Vivian Ticket Number 4584961 Thanks, Vivian

Mike W.
Mike W. · 605L French Door WHE6000SB (Stainless Steel)

Right hand door handle is loose. How do I remove the door safely? Then…How do I tighten it?

Kym
Kym · 605L French Door WHE6060SB (Water Dispenser, Stainless Steel)

Purchased this fridge and had it installed today. Was told freezer would be cold within 3 - 4 hours. 12 hours later freezer still not really cold, and no ice. Not impressed.

Jason
Jason · 605L French Door WHE6060SB (Water Dispenser, Stainless Steel)

Is there anyway to make the water dispenser pour the water out quicker, takes ages to fill a cup

Eden
Eden  

I agree it is slow. No solution I'm afraid.

Paul M.
Paul M. · 605L French Door WHE6060SB (Water Dispenser, Stainless Steel)

Has anyone experienced the entire upper fridge compartment freezing everything? Turned the temp up from the regular 4 degrees and took the frozen stuff out. Set fridge to 6 and the following day everything was frozen again.

Whopper
Whopper  

The dampener door motor in ours freezes up and won’t close/open so the fridge either defrosts or freezes up. DISCONNECT THE POWER!! Remove the 5 screws and disconnect the two plugs in the back inside the fridge (two behind the plastic plugs and two behind the light lense the fifth one is pretty obvious) Remove this panel and repair/replace the dampener motor within the bottom of this panel.

Peter
Peter · 605L French Door WHE6060SB (Water Dispenser, Stainless Steel)

Hi, the fridge I have is a WHE6060SA ( don't know what the difference is?) The problem we have is you have to push extra hard on the silver leaver to get water out of the dispenser. It is if the leaver on the inside of the fridge door is bent in and just needs to be adjusted????Can someone please explain on how to do this? Every operation of the fridge/freezer works well, it's just the getting of the water out. (and no it does not appear to be frozen up as the water flows well when you make the switch. Peter

Eden
Eden  

Sorry can't help with this as fortunately mine is working OK.

Shane G.
Shane G.  

Peter I had the same problem. Have you resolved the issue?

Peter
Peter  

Same problem anyone got an answer?

Jord
Jord  

Hi Peter, did you ever ger this sorted. I have the same problem. Thanks in advance.

Matthew F.
Matthew F. · 605L French Door WHE6000 / WHE6060

Had our WHE6000SA fridge for almost 4 years and it’s not cooling at all. Lost all our groceries, fruit and vegetables plus range of drinks. It’s not responding to any alterations it’s simply not cooling the contents at all. No technician in West Gippsland can find the solution nor want to take the repair matter any further. Just simply state it’s a poor and unreliable refrigerator. Very disappointing

Westinghouse
Westinghouse   DM   

Hi Matthew F., Zaida from Electrolux here. We are sorry to hear you are experiencing problems with your Westinghouse 605L French Door WHE6000/WHE6060 fridge. We would love the opportunity to discuss the concerns you have raised. If you wish to discuss this further, please feel free to contact me at customercare@electrolux.com.au attention Zaida Ticket Number 1925846. Thanks Zaida

Jai
Jai · 605L French Door WHE6000 / WHE6060

Why my fridge door edges sweats ?

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