Turkeyfoot
Turkeyfoot

How does the MX6 navigate. It is random as I observe it. What assurance is there that it will actually clean the entire pool like a person would? When it climbs a wall at the sun shelf will it climb up and on to the new surface and then down again and how likely is it the flow has to be adjusted for it to do it?. Will it do steps? These are things I havent observed yet. Thx!

Flea
Flea

My cleaner stays on its back a lot

Mxg
Mxg  

Try moving the float that is attached to the suction pipe up or down.

Zodiac
Zodiac   DM   

Hi Flea, Please do as Mxg suggested to see if it makes a difference. I will attach the link for the manual below as there are more set up instructions which you can go through to try and identify the cause and resolve the issue.

Further to that, if you are in warranty feel free to lodge a warranty claim or contact our customer service team on 1300 763 021(Option 3) for assistance. If you are out of warranty then you will need to contact a local dealer/technician for assistance. You can find local dealers via our website - external link 

external link 

Kind Regards, Darko Zodiac Australia

Ettienne J.
Ettienne J.

Hi. On my mx 6 the one track keep on "climbing" of the roller on 1 side only. To the inside leading the machine in circles. I did replace the tracks and even the bearings on the roller but only to have complete running for an hour or 2. Please help. I love this machine. Ettienne Janse van Rensburg

vickie d.
vickie d.

I wish someone would answer these questions!

vickie d.
vickie d.

Only 2 minor issues..one is that the sweeper sometimes goes up to high on the pool sides and comes out of the water some, girgles and splashes there and then finally turns and goes down. The other, sometimes it pops up on the back wheels for a bit before returning back on 4 wheels.

Tara B.
Tara B.  

I have had the some problem and finding answers is difficult. So my answers come from trial and error. The reason the cleaner breaches the water line is because the flow is too strong. You can reduce the flow by using the AD Flow reducer. Another tip is to move the float cuff further up the line away from the cleaner, making the cleaner a bit more 3nd heavy. Hope this helps.

Sharon M.
Sharon M.

How many gal a minute or hour does the pump have to preform?

Mark R.
Mark R.

Hi. My mx6 appears to shut down after continued hrs of use. The next day it works fine and stops after several hours again. Is there a built in mechanism that automatically shuts it down after continued use? Thanks, Mark.

Rocky B.
Rocky B.

Why does my MX6 not suck? Causing pump to lose prime. There is perfect suction through the hose right up the unit. Any help is appreciated

Lilly V.
Lilly V.

My vacuum hose keeps disconnecting from the skimmer. Does anyone else have that issue?

Eugene R.
Eugene R.  

I just received the MX6 a few days ago and used it yesterday. You may have to attach some parts to get it to sit tight and stay seated while MX6 is on. I used a 2nd part to make a snug fit, which worked well.

Lilly V.
Lilly V.  

Thanks for your response. I have both parts in place yet it still disconnects every couple of days. I just have to keep an eye on it. Thanks again.

Doc F.
Doc F.

Why does my MX6 keep going around in circles? I have replaced the motor and tracks I have checked the bottom propeller and it is turning

Timothy C.
Timothy C.

Does anyone ever answer the questions? Saw the MX6 questions on wheelies -- but no answers from over a year ago.

Andrew B.
Andrew B.

Why does the mx6 continually try to climb out of pool ,how do you fix this problem or is the mx6 a just a defective product from new as I've had this problem since new

Nick M.
Nick M.  

Mine is 5 years old & keeps going up the walls gets stuck on the ledge which is under the water

Tara B.
Tara B.  

I have had the some problem and finding answers is difficult. So my answers come from trial and error. The reason the cleaner breaches the water line is because the flow is too strong. You can reduce the flow by using the AD Flow reducer. Another tip is to move the float cuff further up the line away from the cleaner, making the cleaner a bit more 3nd heavy. Hope this helps.

Shannon F.
Shannon F.

My MX6 keeps floating. I've filled the basket by the pump with water and cleared it of debris, and I see the canister has water and the cyclonic action. Then it seems to slow down and the next thing I know the canister is floating at the top and my zodiac is mid water. What do I do?

anthony p
anthony p

My MX6 likes to travel upright on back wheels(wheelie) instead of flat to the pool surface as it should. What needs to be done so it operates flat to the surface as designed?

Tara B.
Tara B.  

Try moving the float cuff further up the line away from the cleaner.

Mike H.
Mike H.

My MX6 is only a couple of months old. It ran perfect for a while. But now, it travels, turns and travels, but seems to cover the same area over and over, not going anywhere else. Thinking drive issue, but asking for help.

Linda M.
Linda M.

Why does my MX-6 get stuck when it climbs my steps in the pool and why is it doing that?

Tommie J.
Tommie J.

Good morning. Why does my zodiac mx6 fall over just when it climb the wall of the pool.? Just a few centimeter up the wall then it falls over

Dennis G.
Dennis G.

Hi there, how do I stop my Zodiac MX6 pool cleaner from trying to climb out of the pool

Michael C.
Michael C.

How do I stop my Zodiac 6 hose from tangling ?

Bit
Bit  

Check that the connection at the Zodiac is free to rotate. Try removing a length or two of hose. Are you using genuine Zodiac hose? Ordinary pool hose will tangle.

Janet b
Janet b

My vacuum ends up bottom of deep end of pool where a return water is Next day when pump starts up zodiac doesn't move. Any ideas?

Bit
Bit  

There's a whole range of possibilities which have already been posted for the same question.

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