CGU

I was robbed and they said i changed my story. They didn’t settle my claim. They made out I was lying and a criminal. They even sent a ex detective… Read more

to drill me with questions. Yes I was confused because of my terminal illness but I tried my best. They knew I was robbed because I told them them the police called me and found some of my property in cash converters.they even made me ask my doctors name and could I get a report on my illness that I had. CGU scammed me with ex detective grilling me in my state of illness. Disgusting people.

Don't bother. When I bought my car 4 years ago my car insurance was $23pf. Each year it has increased to now being $54pf. I have no claims, I'm… Read more

over 50yo and barely travel 50km per week. I've contacted CGU a few times but I receive generic responses. So my insurance went from $598 per year to $1400 per year. Previously as I got older with no claims, my insurance would reduce. I have since found an insurance company that is $700 per year less. Goodbye CGU. I'm now telling others to go to the new provider.

Great experience all the way through – Work related knee injury / mcl tear and multiple meniscus tears . All my health providers taken aback at how good CGU. Have been so I’m a little… Read more

shocked at some of the reviews as I really couldn’t fault them . Especially their outsourced mental health Navigator department . Big thanks to Kieth . Sorry to hear about previous folks but I was well looked after .

Very happy to have cancelled my 2nd of 2 policies today. Very relieved. CGU Landlord Insurance are simply the worst. Completely dishonest and unhelpful. I would strongly urge anyone shopping for landlord to AVOID LIKE THE PLAGUE.

they made errors in cover and policy then didn't own up to it. tried to cancel cover after taking money during their mistake

Stay away from them!! – I have claimed my travel insurance last May and they were never supportive you speaking to million different case officer every time and trying to… Read more

explain what has happened . They denied my claim once saying I was purchased my insurance 5 minutes before the departure other wise rest of the information were fine but then when I raised the case with AFCA. Now they are saying there were no enough evidence after I have provided all the relevant information and waited 6 month to get all the Medicare record they want. Such a pathetic service save your money stay away from them. I had Allianz all the time they are super nice and lot quicker. It’s being almost a year now I have taken this to AFCA .

Very helpful and responsive – CGU have been very helpful in assisting me with a not-at-fault claim. Communication has been excellent and the whole process has gone as smoothly as… Read more

it could. Making a claim was hassle free and the representative worked toi provide me with answers to my questions. Would recommend.