Best Asko Cooktops

Excellent after sale service – We bought the asko HI1621G we love how it functions we were used to gas and found the change much easier than expected we had a minor problem with… Read more

the fans and the service was exceptional nothing was too much trouble and to make it better rather than repairing they replaced the whole thing can’t praise this company enough

The service centre were quite unhelpful, this cooktop was my first asko appliance, I will never buy an asko appliance again based on the poor service.

Terrible product – I wish I could rate 0 on this one. Please be aware and do not purchase this product . The oil residue cannot be cleaned no matter how you clean it .… Read more

See the photo attached . And have contacted ASKO team multiple times with response they can’t do anything. Please think before you buy. I am disappointed to report that within just few hours months of purchase, I have observed a defect on the surface of the cooktop. And when I approached asko no proper response.

Terrible cooktop. Lots of issues with the main burner. It's either way too hot/high or way too low - no inbetween. Flame is very uneven. Was talked into it by salesman at Good Guys - was probably working on commission. Show details

The cooktop itself worked well until a crack developed on the glass top within warranty period. A very expensive appliance should not develop a… Read more

random crack for no reason, my old Westinghouse was 25 years old and although it was scratched, it never cracked. After taking Asko a week to approve a warranty repair I thought my troubles were over but this was only the start. They also needed to be pushed every day to give me an answer.

Problem is Asko does not have a repairer for Shoalhaven area. They wasted my (and the repairers') time sending the job to two repairers who don't service Shoalhaven. Noone bothered to communicate this fact either, and when I found out Asko then asked me to suggest a repairer to them! A company selling expensive products with warranty should have a repairer network, it should not be my problem to find a repairer, but I did, through a 5-second google search, which they could have done themselves. I now suspect the reason no repairer works for them is because they are bad to deal with.

The "repairer" turned out to be absolutely hopeless and rarely answered their phone or replied to text messages. The only three text messages I got told me the parts were on the way and I would be called soon. Nope. Asko told me the replacement part had been shipped but it turned out the repairer still hadn't ordered a part after a few weeks. Asko is not interested in supporting their customers, and when I went back to them they kept pushing me back to the repairer, even though it is clear the repairer is useless. After a month I still have no repair and no answer when it might happen. I will never buy Asko appliance again, and will tell everyone I know my story. They have had plenty of chances to resolve this but instead choose to block and obfuscate.

Very substandard cooktop – We changed the cooktop as part of the kitchen renovation. The auto ignite for one burner packed up after 2 years and we had to use a lighter. Asko… Read more

service went unanswered and we gave up. We called a technician(another company) after some time and they came, replaced the ignition with another companies model, but one main burner has stopped working completely. We are going to throw away the stove the earliest we can get another one to match the work top cavity.