Best King Living Living Furniture Pieces

We have purchased the jasper leather lounge for over 15 years and 3 of the zippers were broken due to wear and tear. Kings Living repair team fixed… Read more

them for us at a minimal cost and did such a fantastic job that we are very happy with their service. Jason Wu was very attentive and helpful with us.

We’ve now purchased from King three times, and the product quality continues to be excellent — including this Sofa Bed, which is exactly as… Read more

advertised and very well made.

That said, this most recent experience was let down badly by the delivery and communication process.

When we placed the order, we received a confirmation showing a “next day” delivery estimate. While we understood that was optimistic, we reasonably expected delivery within a week. Instead, more than two weeks passed with no confirmed ETA.

We made three separate phone calls to King, each time being told delivery or an update was imminent, but nothing followed. Allied (the delivery partner) advised that the product had not even been released to the warehouse, and our emails went unanswered. We ended up having to chase updates ourselves and coordinate between King and their logistics partner just to get basic information — which was frustrating and not what we expect from a premium brand.

Ultimately, the issue was only resolved after raising the matter via ProductReview, which is disappointing. While we appreciate that the situation was eventually addressed and the product delivered, it shouldn’t take external escalation to get clarity or action on an order.

In summary: outstanding product quality, but the delivery experience and communication fell well short and significantly detracted from what should have been a straightforward purchase.

The most comfortable couch I have ever owned! So happy with my purchase Show details

Just delivered. Very happy with quality and the fabric and accessory choices. Our third delta sofa in our family dining area. That says it all.

Poor quality - update – Purchased our Neo a couple of years ago, on arriving it had mould on cushions. Had to wait for a new sofa to arrive. New one arrived & wasn’t overly… Read more

impressed as the back cushions were not level & the inner contents did not fill the material. This left it looking wrinkled & corners with a void. At the time did not think to mention as I thought this was the norm. Visited a King living store today to look at purchasing another sofa for a different room & noticed the neo. This sofa looked amazing, all the back cushions perfectly straight and the inner cushions filled the fabric beautifully. Left the store feeling deflated, spent so much on this sofa, alongside so many other items. Spoke with staff, who asked if I had cared for it in the same way I would my car!!! Then asked if anyone had been sitting on it!! They suggested I contact their customer service & send photos, which I will do. Hoping it can be rectified!!

Had an issue with a now almost vintage mechanical Strata lounge. Team was really helpful and able to identify the problem and cost effective for the… Read more

repair. Both the customer service team and the repair techs who came to do the fix were helpful and pleasant to deal with. :) thanks again team!

Years of satisfaction with stylish comfortable and durable sofa – I just read the reviews here about King Furnture Opera couches. The negative ones really surprised me. We have had a three seater and a single chair… Read more

for more than a decade. They are white leather and have been well used (sitting on the couch now). The leather quality is good and cleans up really easily with a wipe. They look good (I updated the legs about 3 years ago but only because I could.. I now gave black ones). Anyway We have never had any issues with King Opera and so I just thought I would share a genuine positive, enduringly happy experience.

Splinter-like feathers is very annoying – Bought my lounge in circa Aug-19 from the Castle Hill store and 6mths later, I’m still finding the quills continue to work its way through the… Read more

fabric, pokes you like (multiple) splinters. Having outlaid circa 7K, I feel this is a product weakness King Living should have already addressed - if feather pillows don’t poke you when you sleep, why does my expensive lounge poke me when I sit on it?!

From my experience, the sales staff do a brilliant job at deflecting less than favourable feedback and concerns from reviewers. I do wish that I paid more attention to the overall weight of concerns by reviewers. This feather issue is not new.

Simply put, King has good-looking lounges but you don’t get a comfortable lounge that you expect. What’s the point of steel frames when you sit on the lounge and get poked by little splinter-like feathers. You end-up concluding that you are not “comfortable” with your $7,000.00 decision and there are regrets for sure.

Sagging couch, even worse customer service – Couch sagging, has been inspected and not repaired in August 2021, customer service don't return calls. This is the worst company I have ever dealt with, avoid at all costs. Show details

DON’T WASTE YOUR HARD EARNED MONEY‼️‼️ Constant issues with lounge and despite multiple attempts to contact them for a resolution, no response. … Read more

Very poor customer service‼️

For such an expensive lounge I should be able to put the footrest down without it extending all the way out for no reason‼️ There is never anything in the way. I need to know how to permanently disable the st>pid sensors‼️

⚠️⚠️ I do NOT recommend this product‼️‼️

Not the best one for me unfortunately – After breaking in after 10 nights, we could feel springs poking up, spring noises everytime you move, fairly small for 2 people, makes indent marks on carpet when folded out. Show details

Regret Buying This – Expensive Sofa, Faulty Recliner I purchased the King Living Reo 3-Seater Recliner Sofa with Smart Pockets in December 2024,… Read more

trusting the brand’s reputation for premium quality and long-lasting comfort. Unfortunately, the experience has been very disappointing.

It hasn’t even been a year, and the recliner mechanism already doesn’t function smoothly. For a sofa in this price range, I expected exceptional performance and reliability — instead, it feels like a poor investment. I genuinely feel ripped off and let down by the quality and durability. Would not recommend based on my experience.