Outdoor Play Equipment

Amazing trampoline that is so durable and a great warranty and very affordable.

Very prompt service. Also , it was easier to put together than expected. Good instructions and also gave us spare components Show details

Our trampoline needed a new protective net and after searching around on google I came across Jump Star Trampolines. I phoned the reception on a… Read more

Saturday morning when they opened and collected it within the hour. The service and care I received was exceptional. I am so glad I chose to shop at Jump Star Trampolines and not buy online through an online only general shop. We will absolutely be going back for all things needed via Jump Star Trampolines. Thank you for the amazing kindness and help!

**Latest update** I'm pleased to say that after some back and forth after an initial prompt reply a genuine effort to make things right came from… Read more

Gerald who I was super impressed with. He was a straight shooter and just asked "what can we do make this right?" I explained that I was shocked & offended that I was asked to pay for something that we got included in the initial purchase. He got it & completely understood our situation! Without any argument or discussion, he said that's fine and we'd be happy to send you a shade cover free of charge. Can't complain with that. Very impressed! I then also spoke about the amount of springs that they were going to send and whether that was going to be enough. Again, without question he said no worries, I'll send you a full set of springs. Whilst I was initially disappointed with Vuly, they certainly bent over backwards to make it right and restore our trust. Thanks for the awesome customer service after the fact Gerald. Impressive!

Update after threatening to upload this below review. Vuly were prompt and offered to replace the mat, springs & padding under a warranty claim which was pleasing. When I requested the shade cloth roof be replaced also, they told me that it was 4 years old, and that that was a good effort, as they're only expected to survive 2 years which I felt was ridiculous. They offered to sell it to me for $150, even though we received it ifor free, included as part of the package. Clearly still not happy.

Extremely Disappointed – $1,000 Trampoline Has Become Unsafe After Just 3 Years! We are incredibly disappointed with the quality and durability of our Vuly trampoline, particularly considering the $1,000 investment we made just three years ago. We are a small family of three, and our son, who was just five years old when we purchased the trampoline (now eight), is the ONLY person who has ever used it. It has been well looked after, maintained and sheltered in front of our shed, away from unnecessary exposure and harsh conditions. This is certainly not a trampoline that has been abused, neglected or subjected to excessive use. Yet, after just three years, the condition of this trampoline is nothing short of disgraceful. The material surrounding the trampoline's spring attachment points has deteriorated and ripped in 16 different locations. These tears are now creating increasingly large and dangerous gaps around the perimeter of the jumping mat when our son bounces. The integrity of the trampoline is clearly compromised, and we are genuinely concerned that he could seriously injure himself if it continues to be used. What makes this situation even more unbelievable is that we experienced our first failure just THREE MONTHS after purchasing the trampoline, when we lost a spring due to the material tearing around its fitting loop. At the time, we were shocked that something of this price and from a brand with Vuly's reputation could fail so early in its lifespan. Unfortunately, this appears to have been an early warning of a much bigger problem. We purchased a Vuly after hearing numerous positive testimonials from friends and believing we were investing in a premium product that would provide our son with years of enjoyment, entertainment and childhood memories. We were happy to pay $1,000 because we believed we were buying quality, durability and, most importantly, safety. Instead, we find ourselves with a trampoline that has become increasingly unsafe after just three years of relatively light family use. What was meant to be an investment in a joyous childhood has regrettably turned into an unsafe liability. The attached photographs clearly demonstrate the extent of the deterioration and the multiple failures around the trampoline's perimeter. This is not an isolated tear or minor cosmetic issue. It is widespread material failure across 16 separate attachment points, raising serious questions about the quality and longevity of the materials being used. We understand that products experience wear and tear over time, but we simply cannot accept that a $1,000 trampoline, used exclusively by one young child and properly cared for, should deteriorate to this extent in such a short period. Our son's safety is our absolute priority, and we no longer feel comfortable allowing him to use something that presents such an obvious risk of injury. We genuinely hope Vuly takes this feedback seriously. We purchased from your company based on its reputation and the recommendations of people we trusted. We now expect that same level of confidence and accountability to be reflected in how you stand behind your product. We believe a full refund or replacement trampoline is a reasonable and fair outcome given the circumstances. We would welcome Vuly taking responsibility for what we consider to be a significant product quality and durability issue. Extremely disappointing, Vuly. We expected considerably more from a premium trampoline manufacturer.

Great trampoline for our backyard. Well loved by all the kids who visit. Love the ability to buy replacement parts as needed.

Trampoline I was supplied with is faulty. Net not tight, kids bang into poles, net too loose & blows around in the wind, very unsafe. Picture on website was not what I was supplied with. Matter still unresolved with Jumpflex. Show details

We had researched trampolines for months and forums, mums groups and social media all pointed us to Vuly and we can see why. It is impeccably made with safety first and foremost in mind. Show details

We got the Vuly Ultra Pro in Large. We are very happy with it so far! Delivery was very fast and the delivery man was friendly. Two adults set up the… Read more

trampoline with no issues at all. It is very sturdy and has plenty of bounce. The kids have used it every day so it has been a great investment!

Super happy with the trampoline so far. My daughter loves it and has been on it all day every day. Also loved how easy it was to set up, even with… Read more

the pictures in the instructions not being super clear being in black and white, could still make sense of the written instructions. Managed to do it on my own very easily and took an hour and a half. very simple !!

Love the build quality of this trampoline - it’s robust with solid materials, like something you might see at a gymnastics stadium. Delivery was… Read more

swift, the layout of the packaging was logical - i was reassured by the ‘just in case’ pack of spare parts’, and the instructions and videos were helpful. My son is absolutely thrilled with it and we will feel safe to use it as adults as well.

Bought the vuly flare medium for my grandchildren, we put it together and had a little bit of trouble but nothing too serious, now waiting for my grandchildren to come and play. Show details

Vuly has been great to deal with and they even called to confirm we received all of our boxes! Great customer service! Show details

Oz Trampolines have been fantastic to deal with. We have had our inground trampoline for 5 years now and needed to replace the mat (our kids are… Read more

rough). Service was incredible and they helped every step of the way to ensure we received our product in time for a party. Don’t hesitate to purchase from these guys. Quality and service is great.

Perfect colour good quality quick delivery good price would buy from them again

Awesome quality! Kids haven’t stopped playing with it, wish we got one sooner

Bought for son’s birthday. Arrived very quickly after ordering. Had issues with the net after installation but was rectified very quickly after… Read more

contacting customer service. They were very responsive and helpful. Had issue fixed the next day. Kids love it and would recommend.

Purchased the quest pro for my daughter after seeing how much she loved her cousins one. I also purchased the Roman rings, gym rope and small nest… Read more

swing. The nest swing is awesome, she loves lying on it and swinging (I regret not buying the larger one!) The cubby is great as she enjoys taking books and having a picnic up there. Would highly recommend! Fairly easy to put together with the instructions provided, only thing I would suggest is having more ground pegs in the pack (space for 12 pegs and supplied 6).

Absolutely wonderful! The kids greatly enjoy it. It’s very well made, and on those days when it feels too exhausting to leave the house, it is… Read more

fantastic for keeping them entertained and helping pass the time.

We only had a little difficulty putting it together, as some of the joining metal poles had to be sanded down slightly before they would fit together properly.

My only other suggestion would be to add more rungs to the ladder leading into the cubby. The current rungs are quite widely spaced, which can make it difficult for smaller children to climb safely and comfortably.

Overall, we’re extremely happy with it and the kids absolutely love it!

Long lasting, high quality trampoline – We bought one of these for home in 2011, and then again for a farm in 2013. The first one had to go when we moved house, but that one on the farm has… Read more

sat out in the elements now for 11 years. In that time I have replaced the mat twice (so 3 mats over a period of 11 years), and there has been no special care given to the trampoline. It has been excellent and seen 9 grandchildren grow up, getting bigger, bouncing on it. It is big enough to be safe (kids not falling off edges) and also to allow a couple of people on it at once. A great product, durable and the service (when we needed new mats) was excellent. Helpful and quick. Could not recommend highly enough.

Great customer service and fast shipping! Lots of extra accessories to add if needed as kids grow.

Perfect for Gynmasts/Cheerleaders – I got this trampoline during lockdown so my children could still train. I compared a lot and this met all my requirements. It is big and sturdy… Read more

enough for my 18 year old and my 11 year old who both do flips and tricks. It has enough mat space for consecutive tricks too. The netting is secure and strong and has been used a lot and never ripped.

The assembly was great...took a few hours with 2 men, way better than the one we did 10 years ago. Good instructions, all the pieces fit well.

I had high expectation and they were all met, it is used constantly and has been outside for 12 months and shows no signs of weather damage at all (and Melbourne has had some huge storms).

We couldn’t be happier with our purchase of the Vuly Max 2 swingset. Probably our only regret is that we didn’t buy the larger model. Our severely… Read more

autistic son swings and spins on it for a good eight hours a day and couldn't be happier. We bought it because we didn’t know how we were going to keep him occupied over the school holidays after his holiday care program was cancelled. It’s very easy to swap out the attachments, which means he never really gets bored. The installation itself was tricky and required a few of us and several hours to put together, but we got there in the end through perseverance. Overall, it’s a great product, it’s safe, and I wouldn’t hesitate to recommend it to another parent.

Kids LOVE IT – My kids absolutely love this. It’s great quality. Possible to instal by yourself. My hubby done it all in about a day. So worth the price. Customer… Read more

service was great, very helpful & informative and helped with lots of advice. The quality is Very good. Very heavy and sturdy item. Can def tell it’s professional quality. Delivered in a week. Fast shipping! Very pleased with it.

100% happy with this quality purchase! We don’t have a backyard, and we’re also moving to a new home, so being able to pack up our monkey bars and… Read more

take them with us is a huge bonus. The no-drill design is absolutely amazing!

They’re now the best thing we own in our house! The kids absolutely love them, and let’s be honest, the big kids (us adults) love using them too!

Hours of fun that never gets old. We couldn’t be happier with our purchase!

A huge thank you to the team for your amazing customer service and support every step of the way. It’s been such a great experience from start to finish.

Highly recommend!

Great – Great trampoline. Easy set up. Kids love it and use it every day. Show details

Poor customer service and communication – I ordered my set in early to mid November. Received the order two days before Xmas. One box is missing so we are unable to build my set. Contacted… Read more

company & was offered apology, advised they had limited time due to warehouse closure over Xmas but would endeavour to send the missing parts. As of the 6th Jan I have received no update. No delivery. Company closed. Not good enough in my view, paid $2500+. Disappointing Xmas for three kids aged 4, 6 and 9. 10. The kids check the door daily waiting for a delivery. Despite the missing box they lack communication about delivery. Had to email them to ask if I’d even receive it in time for Xmas. I get more updates from Target after spending $30. I regret the purchase. Couldn’t tell you about the product itself because I can’t use it. So it gets 1 star.

We have been wanting this for a while now and with the Black Friday sale it has made it that much more affordable. Installation took 6 hours . Overall our kids are so excited and loving our new purchase Show details

easy to assemble – This trampoline was fairly easy to assemble and the video (from the manufacturers website) made it super easy! Of course, there were a couple of… Read more

times that hubby had to come out & assist me as I didn't have the upper body strength for a couple of pieces. Can be assembled about 70% with one person then call in the second person every now & then to assist.

Tip.... make sure the area that you want to put the trampoline is actually flat/level before you begin assembly.

I was impressed with the quality of the materials and all the safety features of it. I'm happy I chose this brand & model.

Highly recommend – I love this trampoline, it was easy to assemble (however took some time without words, purely relying on picture make sure you have everything facing… Read more

up the right way). We also bought the wheel which make it so much easier to move around. It’s very heavy so you will still need 2 or 3 people to move it.

Good service great product and for first time in my experience I got a phone call to check it had. Arrived and that we had everything Show details