Best VPN Providers

Based on 1,814 reviews
Location
Brand
Rating
Services
Surfshark

Surfshark 🏆 2026

4.5  Summary
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ranpam1 SA 17 posts
 

If you want to get trapped into a subscription scam with inflated prices and poor internet connectivity then try these guys. They will mess you… Read more

around with unending questions and denying tactics. Their customer service is woeful and they will just wear you down by not responding in a timely manner. The ridiculous situation was that their chat wouldn’t work when the vpn was on. I had to turn it off to get the chat messages from them.

Surfshark
Surfshark    

Hello, thank you for sharing your experience. We'd like… Read more (+1 reply)

NordVPN

NordVPN

4.1  Summary
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Joel QLD
   Verified

This people are scamming! I got a double charge on my credit card and they didn't want to get me a refund. Im not using their services and the… Read more

account was active and continuing charging my card. I contacted support Elan Renard and Trinidad Carillo the sup was saying incorrect info to me. DONT GET THIS SERVICE. Ticket ID 21858365

NordVPN
NordVPN    

Hello, Joel. What you're describing is a subscription… Read more

PureVPN

PureVPN

2.2  Summary
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Wim Reyntjes 2 posts
 

I started subscribing, but on the same day cancelled and requested a refund. Now, best part of a month later and several requests, I am still waiting… Read more

to see the refund. If they claim to be a reputable and professional organisation then I have news for them. Beware of dealing with them.

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DashingDasher 9 posts
   Verified

Nonsense provider 0 support have contacted them several times about issues they refused to respond. Cancelled my service twice. Avoid them unprofessional.

ExpressVPN

ExpressVPN

1.5  Summary
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Chris P. VIC 4 posts
 

I had actually been with these guys for quite some time without any complaints. But after they announced they were ceasing support for Windows 7 I… Read more

had to go elswehere. Some time later I checked back in and was surprised to find they were advertising Windows 7 support again so I decided to try them again. Unfortunately with these guys the only way to try again was to subscribe, so I subscribed in good faith figuring that if everything went well I would continue using them again anyway. Unfortunately a few minutes after setting up it was clear that the Windows 7 version of the app did not work - it gave the impression of working but no websites or apps could connect. I contacted their support (who were great this first time) and asked them to assist me getting my subscription cancelled and my money refunded. At this point less than an hour had elapsed since I paid. The agent tried to troubleshoot and assist me to get the app working as he said it is supposed to be working for Windows 7, but although we got some extremely limited success routing through Tor (which was not a paractical solution and the connection was slow and unstable anyway) he showed me how to request a full refund. I followed the process, thanked him and ended the chat. It struck me a day later that I never even received an acknowlegment of my request for a refund after I applied so having still heard or received nothing I applied again in case the first request never went through. 3 days later still nothing so I contacted their support again, and this time apart from an acknowlegment that there appear to be 2 requests in there (like this was the first time anyone had even checked), what I mostly received was a lot of maybe's and attempts to buy time without even any assurance that they were even considering it. I advised them that it doesn't take that long to reverse a payment - particularly when the request comes in minutes after it was made but to no avail. So at this point they have my money, I have no service and no way of even knowing the status of my request. I have lost all faith and trust in Express VPN

KeepSolid VPN

KeepSolid VPN

2.9  Summary
Booff 38 posts
 

I was very happy with this company until the latest update. With this update, Keepsolid introduced a Loyalty Plus Plan where they have removed… Read more

functionality unless I pay a monthly fee. I don't understand why they call it Loyalty Plus, this is just a way to get extra money with no extra benefit. My advise is do not upgrade your current version as you will be disadvantaged. Use the old version for as long as you can.

3lions SA 186 posts
 

Best VPN – Surprised to read the couple of reviews on here, as I've been using this VPN for a couple of years & I've not experienced any of the issues. I pay $7 a month and it's the best VPN, I'd highly recommend it

CyberGhost VPN

CyberGhost VPN

1.6  Summary
Matthew B. NSW
 

EDITED: The vpn didn't work, and they do make you jump through hurdles to get the refund - but the info is there, and even though the 'support… Read more

person' is clearly a bot - it goes through. Mine was immediate.

Earlier review: I, much like many of you reading these reviews, feel a proper tw@t I didn't take 10 seconds to research the reviews. We've all been stupid.

Kenneth NSW 52 posts
   Verified

The best I have used – Personal security is crucial when using the internet, and a VPN is one link in the chain. It means your ISP (and the government-mandated metadata… Read more

retention) can't trace your internet usage, and you are protected from advertisers and crooks.

I have had subscriptions with a number of VPNs, and trial accounts with several more. PrivateVPN is by far the best I have found by far. It is very fast, and works well with a wide range of hardware. I have a somewhat bespoke linux-based home network. When I had initial problems setting it up with PrivateVPN, a linux expert contacted me and gave me instructions that worked exactly as I needed. I haven't had a hiccup in the 2 weeks since.

They offer a free trial, and a month's money-back guarantee. At time of writing (August 2022), they have a special of 3 years at $US2.00 per month, which is a bargain.

Urban VPN

Urban VPN

5.0  Summary
JKM NSW 11 posts
 

I was in need of a reliable VPN. Due to geoblocking I was not able to access many sites including financial. My intensive internet search coupled… Read more

with discussions with friends brought me to Urban VPN. Ever since, I am using this VPN. I have found it to be very reliable and fast. Icing on the cake is it’s FREE.

Only downside is it does not work on iPhone! I would request Urban VPN officials to please launch Free Version for iPhone too. Will be of great service to the community. Thanks

IPVanish

IPVanish

2.1  Summary
Steven NSW 3 posts
   Verified

Had 2 accounts with IPVanish 1 business and 1 personal, they lost my credentials\login tech support was a joke. Had half a year without service and… Read more

while trying to go-through their support. Have over 30 emails with the same blah blah did I try reset my password, we don’t have you on file and my favourite are you sure you registered with us. After showing my subscriptions with my bank transactions of date, time and amounts got nothing. Absolute rubbish response and 0 accountability. I was a member from 2016 so this was not a little misunderstanding this was a blatant disregard of a once loyal member. I used my 2023 invoice since they already have the others I sent via email to their support team.

Proton VPN

Proton VPN

1.9  Summary
Jeff 5 posts
   Verified

Absolute trash, free is more reliable, paid is garbage connection failed regularly. Connection is better on the free servers, scumbags. Paid is a few… Read more

minutes to at most an hour before connection fails, worked ok for 6 months, last 9 months absolute trash, support zero help, dishonourable scumbags, avoid like the plague. This company should not be allowed to operate ion Australia. Damn you morons.

VPN Unlimited

VPN Unlimited

2.6  Summary
KMinOZ 37 posts
   Verified

Okay for occasional use – I tested VPN Unlimited for a couple of days. Speed was initially okay and it could work for hours but then I had times where the connection simply… Read more

stopped or was slow. The Win 10 software is over 100MB which is excessively large and a bit cumbersome. There is a limit of 5 devices which should be enough for most users. I may try it again for infrequent use on public Wifi but at the moment I am testing others for reliability and speed. Support was very responsive and honoured the 30 day money back guarantee without issues.

Jayden B. 2 posts
   Verified

Use to work with Kayo, not anymore – End of 2021, Bullet VPN worked fine with Kayo AFL, F1 & Ashes series streaming from UK. HD quality. 2022 is a different story, continual stopping of… Read more

stream, "Error 008" and "Media Playback Issues" messages from Kayo. Quality of stream is also very poor and pixelated. Bandwidth was still fine at 70mbs. Requested that if they could not provide the main service they advertise to Australians overseas (Kayo streaming), do not charge me until you can provide it reliably. Continued to be charged and given the, "we are not sure why it is not working, we will investigate the issue", when I asked when I could expect resolution to the issue, an answer was not provided. If you are looking to watch Kayo overseas, fine a different VPN until these guys sort the product out.

VPNSecure

VPNSecure

1.0  Summary
Jules
 

Disgusting pathetic liars. New owners purchased the company, didn't do their due diligence, and SCREWED existing customers. Just disgusting, almost certainly criminal behaviour.

ProHoster

ProHoster

No reviews Summary
TunnelBear

TunnelBear

1.0  Summary
Rory S NSW 3 posts
 

Previously would have said 5 stars however post Dec 2025 with free features restricted, Tunnel Bear doesn't compete with paid VPN or free VPN, so if… Read more

anybody was asking me, I'd say look up something like Tom's Guide and you'll find 20 or 30 better options to try... shame, but the old story with greedy NFI Capitalist pig tech bros trying to get rich and losing with a capital L on their foreheads...

Njalla

Njalla

1.0  Summary
Jacky H.
   Verified

Never use Njal.la – I have 5 domains in their system currently. About one week ago, I found 2 of my sites stopped counting traffic, and after checking, the reason is… Read more

that their DNS was changed .

I checked all my emails, they've never send any emails about it to me before.

and then I found I lost control to all my domains in Njala, I couldn't do any editing to them, so I tried to contact them via support ticket, and they never reply.

So I have to try everything else I can. I found their twitter account so I posted the same questions under their tweet.

Guess what? They blocked me~~~!!!!

I totally have no idea why they treat their client like this~~~!

I thought maybe I did something wrong, maybe I have problem with my tune, so I tried again by submitting another ticket.

This time, they replied:

Yes, they said:

Yeah, you can move them all to another registrar that would like to help with your crap.

What the crap~~~~!!!!!

Though I am not native speaker, I am able to feel that it's very impolitely, feels like they hate me so much.

For God sake, what is going on~!!

I have no idea why, and I am feeling I am losing all these domains, which I've invested at least 700$ on them (purchasing domains and investing on site SEO).

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Meanwhile, I found someone have the similar story on twitter.

That's the story and the whole story, I didn't hide anything (except my domains).

I don't know why they treat their customers like this and I don't know how to get my domains back.

I will never use their "service" again.

I would suggest anyone who wants buy Nja.la products, stay away !!!

HMA

HMA

1.0  Summary
Blark NSW 20 posts
 

HMA VPN has no support. They cancelled their email address and their message portal goes nowhere. I am $90 out of pocket for a 12 month subscription that has no activation code. Avoid.

Belka VPN

Belka VPN

1.0  Summary
Mark VIC
   Verified

Is it a scam? – Promises a 30-day money back guarantee to try their VPN service. I tried and it didn't suit my needs so I cancelled and immediately requested the promised refund. No refund, no responses, nothing. A scam, avoid!

Systweak

Systweak

1.0  Summary
J R 11 posts
 

waste of time and money – Tried a new Antivrus found one l haven't heard of before SYSTWEAK, well, l paid the subscription thru Amazon, downloaded what l thought was the… Read more

whole setup only to be told l need to cut & paste a serial No which l tried to find contacting them numerous times, gave up in the end, thanks for nothing Systweak!!!