Audi Q5 Questions & Answers

At that number of kilometres I would look for gearbox problems. Apart from that they aree a great little car

Got my outer cv joint done in About 800-900. In cairns. Not sure about other things.

Yes Naomi, I have a Q5 2017 v6 diesel and the gearbox jerks a little and stutters a little when taking off from the lights also, and this has all come from a software update that Audi did. They say there is nothing wrong, but as the problem is spasmodic they will do nothing. It changes from 1st to 2nd gear way too early and this appears to be the jerky issue especially if you back off accelerator if car in front does not move off at same speed. I have mentioned this in the Audi surveys after any service or warranty issue but they just ignore you which means they want you to ignore it also. It appears to be all in the name of pollution level control and they will not reverse the upgrade on the software for the gearbox to what it was before, "no issues". VW who own Audi are hoping we just ignore it !! Terrible as my wife has a VW Tiguan and is a great car with no gearbox jerking !!

I'm not sure how the TFSI models are as I have the 3.0TDi. However, I have had a 2.0TFSI Quattro A3 that I enjoyed very much. My only gripe with Audi these days is the cost of servicing and their choice in 3rd party Extended Warranty providers. I purchased a extended warranty for mine and its not worked out so well. I also have had a few issues with my transmission. Some good things....it's comfortable, powerful enough, and has a good road presence. The lights are great at night, seats are quite supportive, and the paddles are pretty responsive. I would definitely get a Q5 over a BMW X3.

Thanks Alan

Bit late to be asking such a question AFTER you've bought the car...

Hi Peter

I have no experience on the same, I have not faced this issue

It's possible that the timing belt has jumped if the drive belt has wrapped around and jamed up.

its not sorted out. having lot of issues.

Only Vbelt was replaced at 90,000km for our 3.0TDI. at AUDI dealership. price of vbelt itself was $108.00 and the whole standard scheduled service (part & labour) costed us $1,155.00. hope this helps.

Errr..... I'm not a person who can answer this. Anyone else?

Hi Fiona, My Q5 is exactly the same model and yr as yours, and I've had exactly the same issues with the oil consumption and and then the timing chain in May this yr, same price as well... I've also had to replace the all of the brakes and discs, and then replace the front brakes again after only 16000kms. Alternator and battery has also been replaced.

I bought the Audi roadside assistance and when it broke down last time they would only take it to the nearest Audi dealer, not the one that fixed it last time. Very frustrating!!

I've now been in touch with Audi in Germany and did a response back that they would discus with Audi Australia and get back to me, other than a call to see if the repairs have happened, nothing.

Apparently someone on the Audi Owners Facebook group Australia is investigating a class action here in Australia

Hi Fiona, I'm having the exact same problem now where my Q5 is using 1ltr per week. It would be great if you could provide any contact you may have to try and get it sorted. (I bought the car 6weeks ago off a private seller and basically screwed me)

Thanks

Kevin

It's a good question, but not owning an Audi I can only relate the figures I heard in the original post. I suspect with a DSG you're not going to get much below $10-12000, but I'd check with your local Audi dealer.

A new mechatronics unit will set you back $8,000. That's the quote that I was given by Audi when my mech unit failed last Christmas. A new, complete transmission can be up to $20,000. I also have this figure from my Audi repairer. Must add, that I haven't verified the second figure, I asked the question hypothetically only.

HI, I did not have a problem in with the gearbox. i think your message was meant for another reviewer. Sorry and good luck.

My car was a 3 litre diesel, I don't know if that would make any difference with a time belt issue.My problem was transmission at 50,000 K's. To be fair Audi did eventually offer to repair the car but I had made a deal to buy another make of car I love the look of Audi's but they are trouble.

Good luck. H B.

I have a 2009 q5 diesel and yes it was mandatory to do the timing belt - quite expensive. Having said that it has gone well since. Great car to drive. German parts - what can I say ? I have had a bit of an issue with surging when it changes 2nd down to 1st. Seemed to get better when I used Alpine diesel during winter . The dealers have no idea how to fix. Overall a nice car and worth a few higher service bills.

Richard

Hi there, my Audi is diesel engine, so the service is required once a year (I don't drive long distance so I service by date rather than the mileage) For diesel service, I remember they told me it's capped 500+GST or something like that. I paid no more than $600 for basic service, they will let you know extra cost if other stuff needs to be done. So compare to other European car service, I think their price is very decent. (My hubby sent his Subaru to standard service, cost us nearly $400.....)

hope it helps :)

Thank u so much.. Good..

All I can say from my experience is do not buy an Audi as after purchase service is very poor and they do not back there product my Q5 did not even last 200,000 km

Do yourself a favourite and do not buy a Q5. You can read more info on my recent review on it. I am still having problems with my one even though I purchased it brand new. Go for a Subaru or Lexus. You will be much happier with it and less headaches

press both windows up at the same time for 10 seconds to re-programe the computer system

Hi,

My Q5 is 2.0 TDI, so I won't be able to share the driving experiences with you. I believe 3.0 should be more powerful than 2.0 :)

Own the 3.0 tdi. It's got the S line pack, 20" rims, napa leather. It's a beautiful machine. The acceleration is a tad hesitant when cold, but once away it is awesome. I did a country drive 600km with the family, 3 MTB bikes not roof. On b-roads overtaking it was effortless. Cruising at 140km/hr is too easy. Although it has flappy paddles on the steering wheel you hardly ever need to use them. It's a point and shoot experience. My previous car was a Liberty 3.0 R petrol. There's no comparison. The Audi out performs this car in every way.