Luke W.
Luke W.

Hi how do I replace the spark plug on my Baumr 840sx mower

Baumr-AG
Baumr-AG   DM   

HI there To replace the spark plug safely, first turn off the mower and let the engine cool. Always disconnect the spark plug lead before touching anything to avoid accidental starts. Likely, you will use a spark plug socket or wrench to remove the old plug by turning it counter‑clockwise. Fit the new spark plug by threading it in by hand, then tighten gently with the wrench , don’t over‑tighten. Finally, reconnect the spark plug lead back onto the new plug so it’s secure. If you’re unsure at any step, it’s always safest to refer to a trained technician for help. Kind regards , Bianca - Social Media Team

Henry R.
Henry R.

840sx is it 20inch 220cc

Baumr-AG
Baumr-AG   DM   

Hi , thank you for your question , Yes, the Baumr-AG 840SX is equipped with a 20-inch cutting deck and a powerful 220cc 4-stroke engine. It’s designed for performance and durability, featuring self-propelled operation, a 4-in-1 cutting system, and high-grade steel construction — ideal for tackling tough lawns with ease.

Col - OranParkLawns
Col - OranParkLawns  

Correct. Great machine.

Lee R.
Lee R.

Hi team. I was just wondering if there was a way to increase the travel speed on the 840sx mower. I feel like I'm walking slow behind it

Baumr-AG
Baumr-AG   DM   

Hi Lee, Unfortunately, no, the speed is pre-set. The speed of the motor of this unit is set to a factory setting and the motor will try and maintain this speed during operation. For more details, please refer to page 19 of the product manual: external link  Regards, Jim

JEPA
JEPA

Hey I had my mower for about 3+ years and recently got fuel leaking out through the air filter, I did check and I seen fuel does come through inside the air filter when you press the prime but I didn't think it came out as bad through the air filter. Also it's starting to stop running halfway through cutting my lawn. Any suggestions of what could be the problem.

Col - OranParkLawns
Col - OranParkLawns  

Sorry mate I would need to see it to have a real answer for you...but take the air filter assembly off and try to see where exactly the fuel is coming from.

Baumr-AG
Baumr-AG   DM   

Hi JEPA, Please clean the carburettor jets, float needle, and seat. You can check this video as a guide on how to clean the carburettor: external link  Regards, Jake

disapointed john
disapointed john

Hi all, my 840sx is kaput, for some time it's only been driving the RH wheel, finally I pulled it apart getting the gear box out together with the wheel drive shafts, the left hand rear drive wheel bearing has collapsed and chewed the drive shaft quite bad, the RH wheel bearing is also about to collapse, but no damage yet, emails to Edisons about replacement gear box and bearings have not been returned, so does that mean is it now junk after some 3 years

Baumr-AG
Baumr-AG   DM   

Hi disappointed john, you can find the available spare parts for the 840SX lawn mower here: external link . If you need further assistance, please email us your order number at socialmedia@millstrading.com.au, and we'll be happy to help you with this. Regards, Jake

J G.
J G.

I have noticed with BAUMR their products are regularly noted for breaking down after 2 - 3 years, which is usually AFTER people have posted reviews. Does BAUMR-840SX have a planned obsolescence of the product of 2 to 3 years OR does it last comparably with say VICTA products?

My last VICTA lasted 18 years. BAUMR lasted 3 years.

Baumr-AG
Baumr-AG   DM   

Hi J G., We appreciate your feedback and understand your desire for long-lasting equipment. While it's true that some customers have reported issues with their BAUMR products, we assure you that our equipment is designed to last when properly maintained and used within its specified guidelines. Our goal is not to create products with planned obsolescence but rather to provide reliable tools for our customers.

It's important to note that factors such as regular maintenance, proper storage, and adherence to the guidelines outlined in the product manual can significantly impact the longevity of any equipment. Neglecting these practices may lead to premature wear and tear or malfunctions.

We understand that your previous experience with a VICTA product lasted significantly longer, and we strive to meet or exceed those expectations with our products. However, it's essential to recognize that every piece of equipment, regardless of brand, requires diligent care to ensure optimal performance and longevity.

We encourage you to thoroughly read the product manual for your BAUMR-840SX and follow the recommended maintenance procedures. Additionally, if you encounter any issues or have further questions about your product, please don't hesitate to reach out to our customer support team for assistance.

external link 

Best regards, Jay

Mosaic V.
Mosaic V.

hello i pulled the cord to start the mower, purhaps too hard cause it was so heavy, and something gave way and the cord wont retract. i opened the top cover and found some pieces which i dont know how to put back together. and i cant seem to find a diagram of it anywhere. please send me a diagram to compare and i try to put it back together external link 

Baumr-AG
Baumr-AG   DM   

Hi Mosaic V., You may access the product manual online using this link: external link  For all available spare parts of the Baumr-AG 840SX, you may check this link: external link  If you need further technical assistance, please don't hesitate reaching us at support@edisons.com.au.

Regards, Jay

Mosaic V.
Mosaic V.  

no that is the same one i found and that has no diagram of how the pieces goes together to make the pully start the mower. right now the 2 pieces to catch the motor when u pull the cord to start the mower fell out of place and i dont know how to put it back together unless i see a diagram of how it suppose to go together. external link  pls copy past this link to see what i mean

Baumr-AG
Baumr-AG   DM   

Hi Mosaic V., We're sorry to hear about that. You might want to take a look at this video demonstrating how to replace the recoil starter of the unit: external link  In case this doesn't help, feel free to reach out to our customer support team with this link: external link 

Regards, Jay

Katharesan N
Katharesan N

Hi, i own a Baumr AG 750SXi. Starting is good. Self propelled is not working. Gearbox return spring is detached. Where do i fit the spring to? One to gearbox and the other? Can someone advise me please?

Baumr-AG
Baumr-AG   DM   

Hi Katharesan, Are you referring to the recoil starter of your lawnmower? If so, we have created a video that will assist you on how to check and replace the recoil starter of your lawnmower: external link  If this didn't help, you may reach out to support@edisons.com.au for further technical assistance.

Regards, Jay

Mosaic V.
Mosaic V.  

yea I dont know why linking a video on how to change an air filter is gonna help with the rebuilding of the ignition coil. Ive been asking for a diagram to see where the pieces go together and they keep linking me a manual that has nothing to do with it. Eventually I had to ask my ex husband for help and he pieced it together.

Daniel C.
Daniel C.

How to change drive belt

Baumr-AG
Baumr-AG   DM   

Hi Daniel,

You may check this instructional video for replacing the drive belt of your mower: external link 

Let us know if there's anything else we could help.

Regards, Jay

Greg P.
Greg P.

Can you slow done the mower? I only have to touch bar and it takes off at full speed.

AussieShelia
AussieShelia  

Yes.. clearly yours is faulty like mine was

Baumr-AG
Baumr-AG   DM   

Hi Greg P. A common misconception is that the throttle lever works to adjust the revs of the engine. This is not the case. The lever is simply used to turn the engine ON/OFF. Please see the videos in the links below for further clarification.

external link 

external link 

If this information doesn't resolve your concern, kindly send us an email to support@edisons.com.au. I will look into finding resolution to this.

Warm Regards, Mitch

Baumr-AG
Baumr-AG   DM   

Hi there scooter girl, I have provided some troubleshooting advise that might help you resolve your issue. Kindly have a look to the videos. external link  external link  If the videos do not solve the problem, kindly let me know.

Regards, Mitch

Ryan S.
Ryan S.

Where do I get replacement blades for the 840sx pro blade?

AussieShelia
AussieShelia  

Pretty sure that they have replacement parts

Baumr-AG
Baumr-AG   DM   

Hi Ryan My name is Mitch and I'm from the Resolutions team. I can see that you left us a 3 star and I would love to see what I can do to amend your opinion on us! We have a range of parts available to suit our products. Simply go to the parts section of our website external link , on our Parts page, find your product and look for the parts that you require

For further assistance, please send us an email to support@edisons.com.au. Our Staff are all customer focused and always try to do our best to make our customers happy

Kind regards,

Mitch Edisons Resolutions Team

gth
gth  

Bonus points for giving the wrong website URL...

schoka
schoka

Could you please tell me the procedure to replace the belt? I am an old bloke who can not figurer it out.Graham The mower is 840sx pro blade.

Baumr-AG
Baumr-AG   DM   

Hi there, Thanks for reaching out. We have an available video that might help you. MOWER PETROL - CHECKING & REPLACING DRIVE BELT AND TENSION external link  If you have any additional questions please feel free to reach out to me at support@mytopia.com.au or please call and ask for me on 02 8667 7842.

Mitch, Edisons Resolutions Team

schoka
schoka  

Hi Mitch, Much appreciated, obviously you are a person who believes in assisting those of us who lack mechanical knowledge, even when not a customer of the business. In future I will be a customer and encourage others to do the same given your prompt reply to my enquiry. Kind regards Graham known as "schoka".

Baumr-AG
Baumr-AG   DM   

Hi Graham,

I'm glad to hear you've had a positive experience with us - we look forward to assisting you well into the future!

Take care!

Mitch, Edisons Resolutions Team

ANNA T.
ANNA T.  

how much oil does a massport x840 does it hold

Baumr-AG
Baumr-AG   DM   

Hi there, Refill with 500ml SAE30 oil or equivalent i.e. SAE5W/30, SAE10W/30. When the dipstick is rested on the filler pipe (i.e. not turn in pace), the oil level must be between the min and H marks on the dipstick.

You may check the product manual below and see page 13 and 14.

external link 

Hope this helps.

Take care!

Mitch, Edisons Resolutions Team

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