Bosch Home Appliances Serie 4 WAK24160AU Questions & Answers

Hi Deirdre, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your washing machine. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you.  Regards, Bosch Home Australia.

Hi Sonet L, Thanks for your question. We're sorry to hear that you're having issues with your Bosch Washing Machine. We recommend using the higher RPM. We'd like to help, if you contact us on our careline we can offer further assistance. 1300 369 744 select option 2. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.

Hi Joy, Thanks for the question regarding your Bosch WAK24160AU. Not seeing the water through the door is not uncommon for these appliance due to how water efficient they are. We would recommend trying a different or more washing detergent for the quality of the wash. If this doesn't work, feel free to contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia

When you say wash level is very low do you mean that the clothes does not come out as clean? or do you mean that load is low and you wish to save water and reduce the water level in the machine to save water? Bosch washer has an auto load detector to adjust the water level to your load, that is why it has a 5 star water consumption rating. Plus you will not find a button to adjust water due to the auto load detector sensor, as it is deem unnecessary. If you mean that the clothes are not clean, please refer to your manual, as some of the mix wash, dark wash,sports wash has a maximum load of 3-4kg not the full load of the cotton wash cycle.

Thanks - I may not have a level problem after-all - but am suspicious that water level is too low - wash water just reaches the glass door - should level be higher? - wash seems OK

The Bosch front loading washing machines are very reliable but some models may not provide enough water (this is also relevant for other washing machine brand) in the drum to ensure your clothes are thoroughly washed. No matter what you are told there is basically two things that ensure that your clothes are effectively cleaned (providing you are using a quality detergent, AND A MINIMAL AMOUNT PER WASH) and that is 1. SUFFICIENT WATER and if your clothes are heavily soiled or have strong body odour in them 2. a WARM or HOT WASH is required. Once the clothes are wet and the drum has stopped you should be able to physically see the water level just reaching above the lower level of the glass door, if you can not see the water then I believe you will not get a good wash. I have been servicing washing machines (as well as doing my own clothes washing!) for over 40 years and have no bias between one brand or the other. I just want to say that I believe the quality of wash will be the best when you have a machine that supplies sufficient water. Do not use rinse aids (or the dryer fluffs) that contain formaldehydes and petro-chemicals, they impregnate your clothes which decreases the fire safety standards and also a make it more difficult for the detergents to do their work of cleaning the clothes. If you wish to have cleaner clothes or ensure your little ones are not wearing chemical filled clothes 24 hours a day, simply add a little more water via the detergent dispenser both for the main wash and the rinse cycle. For cleaner softer clothes and towels, simply Google the use of Bi-carb soda and white vinegar for rinse aids and clothes softening in washing machines. happy washing days! cheers, Gilbert.

Thanks, Gilbert

Col

Well the problem is that the machine change the temperature itself and you don't have any control on it.

Thank you for your reply. I think it's rather strange that you can't use cold water only.

there are different washing cycles on control with different temperature. I found the long wash always has 40 or 60 degrees as the short cycles 15 / 30 minutes just involves cold water. Hope this answered your question. :)

Yes, than you.

My whites are not white anymore. . I have tried a variety of settings and also do an extra rinse at the end of every wash. I'm seriously not happy with this machine and wouldn't recommend it to anyone

Hi Tinade,  Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Washing Machine and can appreciate your concerns regarding your clothes not washing as expected. If we can be of any help to you feel free to call us on 1300 369 744 with your model number. Regards, Bosch Home Australia.

Hi Graeme, Thanks for your question regarding the Bosch WAK24161AU washing machine. WAK24161 is an incomplete model number. The full model number for the appliance is WAK24161AU. If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.

Regards, Bosch Home Australia.

Yes - Mr Ross James - I am not Malcolm - I am Isaac who left the Review of the Bosch washing m/c - well, there is a slight OVERLAP of the Bosch washing m/c SETTINGS - so, if you set your Bosch m/c on 15/30 - it means 15/30 - that is a setting of 15 minutes ... so as I have said the m/c setting slightly overlaps with the Allergy Plus 60 setting - if you continue round the settings - you will again note other overlaps of settings - the electronic Time Display shd show you the setting of 15/30 & NOT Allergy Plus 60 - plz go by the electronic display on your Bosch - it will satisfy you with the right setting you want - you need not worry about what the knob is pointing towards - go by the electronic display - and switch on the m/c ... I hope my explanation will help you operate your Bosch m/c ...

For the quick wash you turn the knob one notch to the left (Super 15/30 - Cold). If you want it to wash for 15 minutes you leave it at that setting and press start, if you want it to wash for 30 minutes then press the Speed Perfect button and it will display a 30 minute wash cycle.

Hello Dear Mr. Petwen - I have noted your problem with your washing machine - I can suggest you ONE TRICK to avoid your Bosch rattling & vibrating so much - here is what you can do about it ... Use CARDBOARD - you can get this cardboard from any packaging material or if not , get a CARDBOARD BOX from Australia Post shop , cut the cardboard box & fold the cardboard pieces 3-4 times over & make it AS "A PACK" - Now plz get help from somebody at home who is strong & sturdy by build & ask this person TO NOW PICK UP THE BOSCH WASHING MACHINE & THEN YOU CAN MOVE & INSERT THE FOLDED CARDBOARD "PACK" UNDER ALL ITS 4 CORNER "PROPS" ( that is on the 4 points on which the machine 'stands' ) ... & well that's it !!! This PACK will now absorb the vibrations of the machine & stop rattling or rumbling - however, you will need to straighten the packs in place from time to time - as it will most likely move the packs from below the four corner props due to constant vibrations & the rattling ... so try this out - I use this IDEA & TRICK MYSELF FOR MY HEAVY WASHING MACHINE !!!

I had the same problem. I rang the customer service line and was asked if I had removed the drum transport bolts.? No I hadn't! After doing that and also removed the plastic sleeve bits. It's been great! Quiet and no dancing around the laundry floor!!

We had removed the drum transport bolts and also the plastic sleeve bits before we used the machine. We are now using the delicate's load only and this has worked so far. We are going to move the machine downstairs where we have a concrete floor and it won't be able to shake the house. Boche were no help at all. After 3 weeks they still have not replied to the message I left after trying to call the support centre.

Hi Micheal B, Thanks for your question regarding your Bosch WAK24160AU Washing Machine. It sounds like either the spin speed is too low, or you've got too many clothes in the drum for the chosen wash cycle. We'd recommend contacting us on 1300 369 744 to discuss further.

Regards, Bosch Home Australia.

Hi, you may check with Official Bosch guys or user manual. Mine just occasionally stopped (looks like completion, without error indication) with half full of water in drum when I thought cycle is completed and opened the door with water flushing down.

Hi Rick, Thanks for your question. We're sorry to hear that you're having issues with your Bosch WAK24160AU. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.

It all dependss on what washing you are doing, e.g. I usually wash cottons on a cycle that takes 1hr, you have options of quick wash, silk, woolls, delicates, so it can range from 30mins to 2hrs, your chice of washing cycles.

I believe it's German engineered but built in India.

Hi Washing Queen, Thanks for your question regarding your Bosch WAK24160AU Washing Machine. You're able to adjust the volume setting on your washing machine for end signal and button signal. Please refer to your manual on page 22.

If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.

Regards, Bosch Home Australia.

It beeps 3 times in quick succession about every 30 secs for quite some time. It does eventually stop without you having to turn the machine off. But you can alter the volume of the beep and there is a way to mute it. (I get the kids to turn it off because I do like to know when it's finished but the constant beeping drives me mad).

Hi Joski999, Thanks for your question regarding your Bosch WAK24160AU Washing machine. The short cycles on these models are the Super 13' and Super 30'. If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.

Regards, Bosch Home Australia.

Hi Tracey, Thanks for your question. We're sorry to hear that you're having issues with your Bosch WAK24160AU Washing Machine. We'd like to help you investigate, so could you please contact our After Sales Support team on 1300 369 744.

Regards, BoschHomeAu

Most washes take around 1 hour to 1 1/2 hours, once you select a programme the time is displayed

Hi Soogs, Thanks for your question regarding your Bosch WAK24160AU Washing Machine. As an indicator the Cottons 60 is 1 hour and 57 minutes in length, the cottons 40 will be slightly shorter than that.

If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours.

Regards, BoschHomeAu

Hi Jason, Thanks for your question regarding your Bosch WAK24160AU Washing Machine. To provide the part number for the door seal we would require the complete model and variant numbers for your specific appliance. Spare parts can be purchased over the phone with our After Sales Support team on 1300 369 744 we would recommend getting in contact for information on spare parts and pricing.

Regards, BoschHomeAu