Beckfoot
Beckfoot · WAY32540AU

Is my washing machine ser. no. WAQ28461GB/12 FD 9310 02858 a "hot water model" or not? i.e. does it use both cold and hot water from the house water supply?

Al F
Al F · WAY32540AU

Does Bosch have a top loaded washing machine and how good is it

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Al F,  Thanks for the question regarding your Bosch washing machine. Bosch washing machine only come in front loader washing machines. If you need any more help, feel free to contact us on 1300 369 744.  Regards, Bosch Home Australia

Rachel
Rachel · WAY32540AU

Hi there. I am using my Bosch washing machine to wash all my clothes at 60 degrees celcius as I have a moth infestation. As it has taken me about 16 hours to do this, I am terrified that the water won’t be hot enough to kill any of the larvae. Can you tell me if the Bosch washing machine heats its own water to the selected temperature or does it use the temperature the house water is set at ( ours is 50 degrees so not hot enough, thus want to check the washing machine will reach above this) Many thanks.

Bomber P.
Bomber P.  

Howdy. I'm not a representative of Bosch. I'd suggest you contact a retailer that sells these machines. In general, most front loaders have their own heaters to heat the machine to the right temperature you set.

Rachel
Rachel  

Thank you

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Rachel, Thanks for your question. Our washing machine has an inbuilt heating element that heats up the water to whatever it has been set to. This particular model WAY32540AU can go up to 90 °C on the cottons program. If you need any more help, feel free to contact us on 1300 369 744.  Regards, Bosch Home Australia

Rachel
Rachel  

Fantastic! Thank you. I have a wardrobe moth infestation and need to kill them at high temps!

Carol H Cherrybrook
Carol H Cherrybrook · WAY32540AU

I have a Bosch washing machine and when on the sportswear cycle it doesn’t show washing liquid lit up. Also I don’t seem to see many soap suds during any of the loads.

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Carol H Cherrybrook, Thank you for your question. There could be a few reasons why you're not seeing suds. For example, the machine may not be taking the detergent. If this is the case, it could be the result of low water pressure. Approximately 10 litres of water per minute should flow out of the tap when fully open, so you may want to double check your water supply. Another reason could be the nozzles in the detergent drawer are blocked, preventing the detergent to get into the drum. If this is the case, then it's a simple fix. Just follow the below 'step by step' guide on how to clean the detergent drawer on your appliance and it should rectify the issue. • STEP1: Remove the detergent drawer from the washing machine by operating the middle lock and sliding it out. • STEP2: Allow the detergent drawer to soak in a wash basin and remove any stubborn residues with a cleaning cloth or small brush such as a toothbrush. •STEP3: Dry the detergent drawer thoroughly and slide the detergent drawer back into the housing. If none of the above seems to fix your matter, then we ask if you could kindly call us on 1300 369 744 (select option 2, ,be sure to mention your model number). We'd be happy to investigate this matter further for you. Kind regards Bosch Home Australia.

Sharona
Sharona · WAY32540AU

I just bought a bosch washing machine and the hose inlet is impossible to fit between my faucet and the handle is there a smaller aquastop model hose or can i use a standard hose

Tina
Tina · WAY32540AU

hi, my bosch front loader has water pouring out of the front filter even when filling for a wash cycle. It has flooded my laundry and has not appeared to wash the clothes properly...which makes sense if it immediately loses all the water. Is one of the drums cracked? If a hose was blocked surely the water leakage would only occur when water is draining not filling.

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Tina,  Thanks for the question regarding your Bosch washing machine. If there is water leaking from the front of you machine this indicates that the seal may have been damaged. We would recommend to contact us on 1300 369 744 to organise a service so we can resolve this issue for you. Regards, Bosch Home Australia

Tina
Tina  

Don't worry I have bought a new machine. Have seen some pretty poor reviews of Bosch and your company so have gone with another brand. It should have lasted longer then 4 years. Very disappointed

Lisa
Lisa · WAY32540AU

The washing machine starts for about 20 seconds (can hear water coming in) then stops. The pause/start light in solid not flashing mode what is the problem? thanks Lisa

Tony
Tony  

It seems like there’s a leak. Did you move the washing machine? We pierced the outer drum with the moving screws and it operated the way you described. A technician inserted silicon where it was punctured and it has worked ever since.

Otherwise, if something like a coin gets in between the inner and outer drums then it can crack the outer and cause a leak. It’s new washing machine time if that happens.

Lisa
Lisa  

Thanks Tony, no leak but googled age and as its 7yrs old seems like that could be the end of the road.

Prabjot K.
Prabjot K. · WAY32540AU

How can I un lock the washing machine when it’s day E23

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Prabjot K. , We're sorry to hear that you're having issues with your We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia

Lynda
Lynda  · WAY32540AU

I recently purchased a Bosch WAW28460AU I’m very happy however after reading the manual I still am not sure how to only do cold water washes. I set the temperature for cold once the load finished it comes out hot Could you please help? Thankyou

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Lynda, Thanks for your question. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.

Bee
Bee · WAY32540AU

Hi, our bosche serie 4 front loader doesn’t have temperatures on any of the settings. Like other writers, I am not sure whether I can wash certain clothes in any of the cycles. Which ones are suitable for delicates that require washing in COLD WATER? Thanks.

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi ,  Thanks for the question regarding your Bosch Washing Machine. This information can be found on your user manual on pages 23-25. Have attached a link for your convenience external link  If you need any more help, feel free to contact us on 1300 369 744.  Regards, Bosch Home Australia

Brian W.
Brian W. · WAY32540AU

How to select hot water cycle programme on machine

Keith
Keith  

Unfortunately Bosch failed to supply any paperwork, manual or anything on our new washer. The only thing inside was water and lots of wear marks. Be very wary of old machines being sold as new.

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Brian, Thanks for your question regarding your Bosch Washing Machine. Temperature settings can be changed if you Hold down the temperature button on your display screen after you have chosen the setting you would like to use. You can find PDF versions of our user manuals with the link below. external link  If we can be of any help to you feel free to call us on 1300 369 744 with your model number. Regards, Bosch Home Australia.

Graham B.
Graham B. · WAY32540AU

Total weigh of machine

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Graham B,  Thanks for the question regarding your Bosch Washing Machine. The total weight of the appliance is 81.1kg If you need any more help, feel free to contact us on 1300 369 744.  Regards, Bosch Home Australia

Orlando P.
Orlando P. · WAY32540AU

hi. just like to know why our newly bought and installed waw28460au connected only to the cold tap please?

Geoff Costello
Geoff Costello  

Bosch moved to cold water inlet only in their models Aquascure water inlets years ago. The manual confirms this. They use the heating element in the washing machine to precisely heat the water to the required temperature, as the hot water inlets are variable in temperature and often take a while to heat up.

Orlando P.
Orlando P.  

Thank you heaps!

Kim
Kim  

I have no cold water tap accessible for my Bosch series 8 washer, is hot water tap ok to use?

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Kim, Thank you for your question. The answer is no, it can be connected to cold water only. If connected to hot water it could cause damage to garments which are not colour fast or could shrink depending on the water temperature. Again depending on temperature it could damage the aqua stop/ inlet valve. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia

Corey B.
Corey B. · WAY32540AU

from the Model Serial can you please tell me what kg my machine is? WAY32540AU/23 FD 9304 200136

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Corey, Thanks for the question regarding your Bosch WAY32540AU. This model has an 8kg limit on the cottons and allergy plus programs. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia

Aloha C.
Aloha C. · WAY32540AU

BOSCH washing machine front loader. 01 FD 8609

Choosing cold water however inside was very hot.

Water supply is connected to a water hose.

In gentle mode can wash at 30 degrees. In other modes, the inside of the washing machine is hot and the drainage is very hot.

I wanted just washing with just water!

What is the problem?

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Aloha, We're sorry to hear that you're having issues with your 14 year old washing machine. If you're definitely selecting a cold wash (pressing the button beneath the temperature display), a service call would be needed to determine the cause of the problem. We'd like to help, if you contact us on 1300 369 744 we can help arrange a service call for you. Regards, Bosch Home Australia

Barbara B.
Barbara B. · WAY32540AU

Does Bosch train staff who deliver Bosch appliances on how to install your products this would be good public relations and also training some people.

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Barbara, Thanks for the question regarding your Bosch Washing Machine, depending on where you purchased your appliance, determines who installs this, as your retailer may arrange an installer. If you require an service agent to install your appliance, Bosch have a number of service agents available Australia wide. Feel free to contact us on 1300 369 744 to arrange a service agent for installation. Regards, Bosch Home Australia

Gillian
Gillian · WAY32540AU

I have a new Bosch WAN2212XAU washing machine and I want to only wash on COLD water as my inlet power from hot tap is almost nil. Please advise as to whether I can reset to cold water washes only. Thanks, Gillian

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Gillian, Thanks for the question regarding your Bosch WAY32540AU. It is supposed to be connected to cold water only. The temperature controls alter the temperature the appliance heats the water to. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia

Gillian
Gillian  

Thanks so much, I thought so! Gillian

Gibbsy
Gibbsy · WAY32540AU

I have the Maxx Classic and it is washing with hot (connected to cold tap) when at the cold position. is there a way to reset the system to fix this? Cheers

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Gibbsy, Thanks for the question regarding your Bosch WAY32540AU. This appliance is designed to be connected to cold water only and the system cannot be adjusted to cope with other types of water. Unless it is changed to cold water there may be issues with your appliance that will not be covered under a warranty. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia

Gibbsy
Gibbsy  

It is connected to the cold only. But at the cold setting it washes hot.

Gibbsy
Gibbsy  

Is there a way to reset the system?

Bosch Home Appliances
Bosch Home Appliances   DM   

Sorry we miss-understood the information supplied. If the appliance is heating the water even though cold is selected a service call would be recommended. Please contact us if you need help arranging this or if the appliance is still under its 2 year warranty.

Gibbsy
Gibbsy  

cheers

Susan H.
Susan H. · WAY32540AU

Have a new boche front loaded and my towel are coming out hard

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Susan H, Thank you for your questions. Please contact us on 1300 369 744. Regards, Bosch Home Australia

Ciara D.
Ciara D. · WAY32540AU

Hello I have a bosch classix6 1400 It has stopped heating the water I have replaced the element and thermostat Element definitely working But still not heating the water Cleaned filters and checked draining All seems fine What is the next step?What is the matter with it? Please. I just want to fix it!!!!

Bosch Home Appliances
Bosch Home Appliances   DM   

Hi Ciara D,  Thanks for the question regarding your Bosch WAY32540AU Washing machine. Please contact us on 1300 369 744.  Regards, Bosch Home Australia

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