We have a bugaboo donkey 2 (2019 model) and need another bassinet but can’t find one in the donkey 2 range. Will any other donkey ranges fit?
Hi Kathryn
You may use any of the Donkey bassinet fabrics on your Donkey 2. They are compatible.
The team at Bugaboo
Can I fit a donkey three seats on donkey one frame?
Hi Welshia Yes you may use the Donkey 3 seat frame / Donkey 3 seat fabric on a Donkey 1 chassis. **Please note if you are going to purchase a Donkey 3 seat frame you will also need the Donkey 3 rotating carry handle** For more info you can reach the service team at service.au@bugaboo.com
The team at Bugaboo
Hi. Is compatible bugaboo cameleon carrycot with bugaboo donkey?
Hi Maria M.,
The Bugaboo Cameleon bassinet is not compatible with the Donkey.
Thanks, The Bugaboo Team
What about mattress, can i use the mattress from cameleon with donkey? Thank you.
The Cameleon mattress also has different dimensions and is not compatible with the Donkey.
Thanks, The Bugaboo Team
I need a quicker way to fold and unfold the bug donkey.
Can I do it with the basket and seat still on or will I look like trying to lift it?
Hi there, No mate unfortunately you need to take the seats and basket off and then fold it.
Hi Ryan B, Thank you for your inquiry, you can collapse the Bugaboo Donkey as a complete pram. Please see the YouTube clip below... external link thanks, the team at Bugaboo
Hi there, does the bugaboo Cameleon hood and apron fit the donkey?
Hi Fergie,
Thank you for your question, unfortunately the Bugaboo Cameleon fabrics are not compatible with the Bugaboo Donkey.
Please let us know if you have any further questions.
the team at Bugaboo
I purchased this pram 18 months ago. And after 9 months i call customer service and complain about wobbly wobbly front wheels.they got my address to send me a white things from the front wheels ,which i never received it!!!!!!!
And also after 14 months all around the handels getting peels off !!!!!
I paid $2750 for this quality
Hi Feri G, Thank you for sharing your review. We’re sorry to hear you have not had a positive experience with your Bugaboo Donkey. We have passed your review onto our customer service team; please contact the team at service.au@bugaboo.com as we would really like the opportunity to resolve the issue/s you are experiencing.
Thanks again for your feedback!
The Bugaboo team
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