kathryn
kathryn · Donkey Twin

We have a bugaboo donkey 2 (2019 model) and need another bassinet but can’t find one in the donkey 2 range. Will any other donkey ranges fit?

Bugaboo
Bugaboo   DM   

Hi Kathryn

You may use any of the Donkey bassinet fabrics on your Donkey 2. They are compatible.

The team at Bugaboo

Welshia T.
Welshia T. · Donkey Twin

Can I fit a donkey three seats on donkey one frame?

Bugaboo
Bugaboo   DM   

Hi Welshia Yes you may use the Donkey 3 seat frame / Donkey 3 seat fabric on a Donkey 1 chassis. **Please note if you are going to purchase a Donkey 3 seat frame you will also need the Donkey 3 rotating carry handle** For more info you can reach the service team at service.au@bugaboo.com

The team at Bugaboo

Maria M.
Maria M. · Donkey Twin

Hi. Is compatible bugaboo cameleon carrycot with bugaboo donkey?

Bugaboo
Bugaboo   DM   

Hi Maria M.,

The Bugaboo Cameleon bassinet is not compatible with the Donkey.

Thanks, The Bugaboo Team

Maria M.
Maria M.  

What about mattress, can i use the mattress from cameleon with donkey? Thank you.

Bugaboo
Bugaboo   DM   

The Cameleon mattress also has different dimensions and is not compatible with the Donkey.

Thanks, The Bugaboo Team

Ryan B
Ryan B · Donkey Twin

I need a quicker way to fold and unfold the bug donkey.

Can I do it with the basket and seat still on or will I look like trying to lift it?

Johnaldinho
Johnaldinho  

Hi there, No mate unfortunately you need to take the seats and basket off and then fold it.

Bugaboo
Bugaboo   DM   

Hi Ryan B, Thank you for your inquiry, you can collapse the Bugaboo Donkey as a complete pram. Please see the YouTube clip below... external link  thanks, the team at Bugaboo

Fergie
Fergie · Donkey Twin

Hi there, does the bugaboo Cameleon hood and apron fit the donkey?

Bugaboo
Bugaboo   DM   

Hi Fergie,

Thank you for your question, unfortunately the Bugaboo Cameleon fabrics are not compatible with the Bugaboo Donkey.

Please let us know if you have any further questions.

the team at Bugaboo

Feri G
Feri G · Donkey Twin

I purchased this pram 18 months ago. And after 9 months i call customer service and complain about wobbly wobbly front wheels.they got my address to send me a white things from the front wheels ,which i never received it!!!!!!!

And also after 14 months all around the handels getting peels off !!!!!

I paid $2750 for this quality

Bugaboo
Bugaboo   DM   

Hi Feri G, Thank you for sharing your review. We’re sorry to hear you have not had a positive experience with your Bugaboo Donkey. We have passed your review onto our customer service team; please contact the team at service.au@bugaboo.com as we would really like the opportunity to resolve the issue/s you are experiencing.

Thanks again for your feedback!

The Bugaboo team

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