47 questions from our users
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My daughter was given perfume bought from chemist warehouse lilydale vic for christmas. She hasn't opened it as any perfume with rose gives her a violent headache.
She took it back and explained the situation but they refused to let her return it. Even stating that the weather has been hot which could have damaged it?
Don't these big companys have any compassion? Is this fair? It is one of the more expensive perfumes........
Thanks and any advice would be appreciated....sue.
Hello I am in Italy at the moment and need to purchase some products to get shipped here as I have psoarsis and it’s flared. To ship the products here how many days do you will think it will take to arrive?
so I bought a perfume from the chemist warehouse but it was a gift and the person didn't like i was wondering if I could return it and the only thing about it is that it's unwrapped.
Just wanna ask does chemist warehouse deliver products to india
Anybody successfully received their order outside of australia from this online store?
Are the perfumes original in this store as they are way too cheaper than original and also the packaging looks bit odd than original perfume packaging.! Any one has good or bad experience with perfumes ?
I have made several Guerlain purchases from CW, the packaging is new, while the online photos showed older styles. The perfumes were original and fresh, in date within 18 mths from manufacture. I couldn't comment on other brands, but their Guerlain is go to for me at their price point and delivery inc.
I ordered online 9 days ago - Chem w'house deducted my money immediately BUT why have I no word on where my order is -not being tracked - only got an auto response saying order is being processed - not a word since WHY?? John G
Now they have a "logistics" delay. Could be waiting up do ~20 days for order to be sent. What a joke.
Same here. Made an order on 17th of March, now 27th of March - haven't even received a shipping notification. I rang them on 25th and today again and was told that all the orders are sitting in the warehouse and the trucks haven't taken them to Australia Post. Was assured both Monday and today (Wednesday) that management would send an email to affected customers and offer to refund customers or provide an estimate items would be shipped. No email either day. I said to the CSA that I was told the same thing 2 days ago and no email and she said I can only tell you that management has promised to email customers today. Why are they lying?
Are chemist warehouse perfumes and colognes genuine?
I'm not sure I'm sorry. I think they probably are because most are just celebrity perfumes which are inexpensive, but for me, if I want to buy proper expensive perfume, I only buy from Myer or David Jones.
I'm no perfume expert but I imagine it would be a major reputation / PR issue for CW if they were selling non genuine perfumes that they market as genuine
Hello,I want to know that you use time how many day for product delivery?And Why can not contact you,Your service is not professional ,And I want to be your customer but you you are not welcome
Does chemist warehouse trade under ChemistW asking for testers?
I got a text message with my name asking for testers to try products free you just have to pay for delivery. But it’s a scam to get your details.
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