Ecovacs Deebot T10 Plus Questions & Answers
VerifiedThere is no video call button on my app when using patrol mode. I have a t10 plus. Why do I see others have it on YouTube and some of the ads. I can hear or talk to people using the camera on the vac
Have you tried to enable Yiko?
Here's a video that might help: external link
BTW, hope you never need to use Ecovacs Aussie (offshore) support team, they are not helpful.
Does it still use the awful Ecovacs Home (V2.3.1) app?
Yes, that seems to be the current version installed when I set it up. However I didn’t have any issues with this.
Sadly I've had loads, plus some with the bots themselves. I've sent them plenty of suggestions for improvements (I'm a professional s/w developer) but they seem to ignore all feedback. I could suggest a number of ways to spoil your experience with the app. but that would be unfair to you. I won't be getting another Deebot again.
Hi Mike. As a s/w developer you'd know there are some things that are just so logical when controlling automated devices. eg. testing, setup/naming, run settings, attributes. I should be able to "Turn Off" mopping in an area so that i can keep the pad on. It simply will not vacuum until i remove the mopping pad. There is no logic where things are. I can't even enter my 'own' name tag for an area. eg. its their terminology or its left as Area 1,2,3 etc.. I can do this with any device that conforms with Google or Alexa and it understands the name i gave it. The Mapping, although precise why would you not make it available on a tablet. Not everyone has large smartphones and trying to draw in a zone and get it exact is quite a challenge. I lost the YIKO voice response and have yet to recover it. I factory reset and even told them that. No test function to validate it. They come back after the 5th email and told me to factory reset it. Oh dear. read the support ticket. If its just a set and forget then this works well. Mopping is mediocre. Needs larger mopping discs like the S7Roborock and i believe they lift up and retract.. Although the s/w looks very similar.
Get an answer from our members and Ecovacs representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.