Danielle H.
Danielle H.

Hi my Emmaljunga pram arrived but not all wheels touch the ground ?

Sollie
Sollie  

As long as the wheels are clicked in it should allow all to touch the ground if floor is level and all tyres are pumped to same pressure. Sounds like frame might be bent.

Elrica ng
Elrica ng  

If you buy emmajinga duo Combi pram is that they give you babylift for me in the box ?

Deborah F.
Deborah F.

Does the bassinet have straps to keep baby secured?

Sollie
Sollie  

No straps. The sides are quite high and if you wrap baby up and tuck blanket under the foam so baby is laying on it there is no issue I found. Not like it's a 4wd car haha.

Emmaljunga
Emmaljunga   DM   

Sorry we haven't responded to your query sooner. If I can still be of assistance please contact me at marta@valiantbrands.com.au

Masoumeh A.
Masoumeh A.

How much

Emmaljunga
Emmaljunga   DM   

Hi Masoumeh,

Thank you for your message. Please call us on: 03 95281 8034 to discuss further. Our product specialist Marta will be happy to assist :)

Thank you.

joanna
joanna

Hello I have emmaljunga chassis pram. Please advise which adaptor I need for cybex z range car seat

Emmaljunga
Emmaljunga   DM   

Sorry we haven't responded to your query sooner. If I can still be of assistance please contact me at marta@valiantbrands.com.au

Marzy
Marzy

Where can I buy Emmaljunga prams in Australia?Ive found only one online but would like little bit of selection change

Emmaljunga
Emmaljunga   DM   

Hi Marzy, Please contact me on (03) 9581 8034 and I will be able to assist you further.

Min
Min

Hi I am just wondering can the toddler seats attach to the bassinet?

Emmaljunga
Emmaljunga   DM   

Hi Min. I apologize for the delay in responding to your enquiry. Yes, the Emmaljunga toddler seat can be attached to both the seat section and bassinette. In order to attach the toddler seat to the bassinette you will need the attachment which came with the toddler seat. Hope this helps.

Jess
Jess

does the nitro carry cot bassinet fit the nitro air pram?

Emmaljunga
Emmaljunga   DM   

Hi Jess, Yes the Australian Nitro Carry cot will fit the Australian Nitro Air pram.

Ricewiles
Ricewiles

Hi Emmaljunga, Which model Pram would a bassinet with label: Type A - C2 chassis be compatible with please?

Many Thanks,

Helen

Emmaljunga
Emmaljunga   DM   

Hi Ricewiles

Thanks for your question.

Please give us a call on 1300 082 526 so we can try to help you out.

Hope this helps!

RedGirl
RedGirl

I have a Cerox/Nitro twin and after 3 months use both rear wheels (the large ones) sound as if they are flat but these are not pneumatic tyres as far as I can tell so I am confused. Should I be doing some kind of maintenance on them e.g grease? If so, how? I regularly remove the rear wheels to fit the pram in my car and the pram gets used inside and out (I love it !). Thanks!

Emmaljunga
Emmaljunga   DM   

Hi RedGirl

Thanks for your question.

Please give us a call 1300 082 526 so we can help you with this.

Hope this helps!

Margaret Marsh
Margaret Marsh

Where can I get a white cap to keep the wheel on my pram ,without it the wheel falls off I'm in qld.

Emmaljunga
Emmaljunga   DM   

Please send me the picutures of your pram and an image of the wheel, send both side of the wheel to service@valco.com.au to get the correct hub cap to assist you further

thank you

Jum80s
Jum80s

Where can I get a replacement Vanilla leatherette bassinet strap/handle? I'm in Ballina, NSW.

Emmaljunga
Emmaljunga   DM   

Hi Jum80s,

Please give us a call on 1300 082 526, we may be able to source one for you.

Nhixx
Nhixx

Hi, I live in Sydney. Where can I get a toddler seat attachment? Also can I use a Velco toddler seat and where do I buy adapters?

Emmaljunga
Emmaljunga   DM   

Hi Nhixx

Please give us a call on 1300 082 526 or send us an email to support@valiantbrands.com.au and we will direct you to your local stockist.

Monique
Monique

How do I get hold of an emmaljunga parasol in Australia? Would love to have one just can't seem to find an Austrian stock list

Emmaljunga
Emmaljunga   DM   

Hi Monique,

Unfortunately we do not have the Emmaljunga parasols in Australia.

bibilamo
bibilamo

Hi i am wondering where i can go in Melbourne to look at the Emmaljunga? I've read nothing but fabulous reviews and would love to compare for myself.

Thanks

Budiful
Budiful  

Babytime hoppers crossing have a good range

bibilamo
bibilamo  

Thanks ill be sure to check it out :)

Jammaty
Jammaty

What kind of fabric is used ?

Emmaljunga
Emmaljunga   DM   

Hi, thank you for your enquiry! The fabric Emmaljungas are created from a modacrylic called PROTEX™ (http://www.kaneka.com/kaneka-americas/products/protex) which is used as protective clothing and fabric and has inherent water repellent and fire retardant qualities. The Leatherette Emmaljungas are made from an exclusive German product with a strict compliance to the OEKO-TEX™ certification (https://www.oeko-tex.com/en/manufacturers/manufacturers.xhtml) which provides for superior child safety and is incredibly hard wearing and easy to clean.

Hope that helps!

pinky
pinky

Hi dose anyone know were I can get the little black cap that goes over the wheel part that clips on and off?

Emmaljunga
Emmaljunga   DM   

Hi pinky,

Please contact Valiant Brands customer service on 1300 082 526. We will need to confirm the exact model you have - and then we can get you the part you need.

DollsPHD
DollsPHD

Where can i buy a replacement hood???

Emmaljunga
Emmaljunga   DM   

Hi there,

thanks for your question. If you email cust.service@valco.com.au or contact us 1300-0-VALCO we can organise a replacement for you.

I hope this helps!

Parrot
Parrot

Where do you purchase the adapter's from? I am looking for one for my SafeNSound Unity capsule to clip onto my Emmaljunga pram.

Mumof2girls
Mumof2girls  

Maybe YCN baby in Adelaide City?

Emmaljunga
Emmaljunga   DM   

Hi, if you contact our Black Tie Service at blacktie@valco.com.au with your suburb, they will be able to tell you where the closest stockist is to your location. I hope this helps!

Redwattlebird
Redwattlebird

Hi,

Can you get a car capsule (available in Australia) to fit this pram? I really want one of these prams but would love a capsule feature too!

Sarah

SophieB
SophieB  

Sorry i have no idea about the capsule thing. I cant say that i have ever seen one with a capsule on it. To be honest they are really not in a capsule long at all, my little one only fit in his for 5 weeks :-( I have a bugaboo as well and have to say that the Emmaljunga is far better!

Emmaljunga
Emmaljunga   DM   

Hi Sarah,

Absolutely, we can provide adapters for Maxi Cosi, Safe and Sound Unity and Baby Love Snap and go.

All three of these will fit in your Emmaljunga Classic Duo Combi,

I hope this helps!

Budiful
Budiful  

Yep you can get the adaptor

Redwattlebird
Redwattlebird  

Thanks for your help!

Do you know if this adapter is also the same for the mondial duo combi? Do pram shops sell these adapters or do I get them somewhere else?

Parrot
Parrot  

Where do you purchase the adapter's from? I am looking for one for my SafeNSound Unity capsule to clip onto my Emmaljunga pram.

jj
jj

hi im looking at buying this pram but need to know if the handles extend as i am 6 foot tall and dont want to be slouching over whilst pushing baby

thanks

Emmaljunga
Emmaljunga   DM   

Hello JJ, you can most certainly adjust the handle on the Duo Combi. Have a look at this video to see how adjustable the handle is: external link . Hope this helps.

Voodoo Mumma
Voodoo Mumma  

I just measured the handle on mine at the top height- it's 106cm. I'm 5.7ft so I don't use it at the top height. The girl who i bought it from was reasonably tall and she did not seem to have a problem with the height.

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