Everdure HPE151W / HPE152W / HPE221W / HPE222W Questions & Answers

Hello Mitch, sure, here is the manual for you external link 

Good afternoon, so that we can assist with your enquiry please give us a call on 1300 739 033 and take the spare parts option and one of our friendly consultants will provide all the information for you. The team at Everdure

Hi there, thanks for your enquiry, if you would like to give us a call on 1300 739 033 one of our friendly consultants will happily email you a copy of the instruction manual. The team at Everdure.

Good afternoon Lance, our spare parts department have advised that the parts you require are not available. The team at Everdure.

Good afternoon, please see below extract from the instruction manual , if you don't have a manual and would like to have one emailed to you please send your details to customercare@shriro.com.au we will happily email to you. The team at Everdure.

To access the control panel, use a small Philips screwdriver to remove the plastic cover. The cover should be replaced after any action to protect the LCD display & stop children from accessing the controls. There are 12 preset & 1 user programmable programs built in. Note that when accessing a function, the LCD will flash. If no button is pushed within 5 seconds at any time, the heater will revert to its operating mode.

Hi Rik

Try this link.

external link 

Charlie

Many thanks Charlie

Good morning, thanks for contacting us regarding your heater, if you would like to give us a call on 1300 739 033 one of our consultants will happily run through the functions and arrange to email you a copy of the instruction manual. The team at Everdure.

Good morning, please give us a call on 1300 739 033 and we will direct you to your nearest supplier. Thanks the team at Everdure.

Good morning , please contact our customer service desk on 1300 739 033 and one of our friendly consultants will assist with your enquiry. Thank you.

pls kindly ask manufacturer as i myself had a very negative response from retailer HARVEY NORMAN Dandenong

Hi Cathy,

Could you please contact our customer care desk on 1300 739 033 and one of our friendly team will run through the features and benefits of your heater.

Kind regards

Good morning Ela,

Please contact our customer care team on 1300 739 033 and one of our friendly staff will be able to assist with your enquiry.

Kind regards.

Good morning,

The difference in these heaters is as follows. HPE221W has a seven day program where as HPE222W does not.

Thank you for your enquiry.

There is no way that it can be done in the system.

i just put a small wooden block on top of the led. To reduce its light

It is a 2200 watt heater so uses 2200 watts per hour on full. No guesswork there, so the only issue is how long does it need to be on full and how good does the thermostat stop the heater from running at full all the time? We found in our house it heated the room size as per the manual reasonably quickly, say an hour to 2 hours to be comfortable, not sweaty hot though. Just comfortable with a jumper on. After that the thermostat was quite good at topping up the heat economically. We usually ran it for 3 hours in the morning to take the chill off at about 3+kwh electricity. Then we'd all go to work and turn it off. On weekends if run all day it used under 5kwh. Now, I hope that helps as a guide because it varies wildly depending on your outside temp, and your insulation. Our house is an insulation fortress. Walls, ceiling, floor, windows. And it pays back $2 for every $1 we spent doing it.

LASTLY, our Everdure, like several others, died with a faulty switch. My wife walked into Harvey Norman Balgowlah and without a word the salesman just saw the Everdure and swapped it straight over to another replacement model (not Everdure). Great service, but sad that the model had such a poor and easily avoidable fault. Cheers

My panel in economy mode (CE) won't let me go below about 22c on high and cannot go above 19c on the lower level. Yes that is annoying. It is the temps in between those two settings that I want! The same issue with high power mode. We have just ignored it now. If it is cold we use high power mode. If it is not so cold we use economy. It hasn't turned out to be that big an issue for us. It does show how poor the logic is in the control panel, which I mentioned in my review. Nearly every other heater we have ever had has a simple dial to turn the thermostat up or down. That would have been better. It still does the job for us despite this. I wouldn't pay another couple of hundred dollars for a unit that has better controls, but if the price difference were a lot less I would consider it. We are still very happy with it overall but I could understand if others were not. Hope this helps.