Fujitsu Classic Questions & Answers

Not to sure this would be a older model now as it was a while back

Hi Brett, the date we sold AOTG18LVCC E042241 the unit was 2.11.2017. We hope this information helps.

Hi Hilary please call Fujitsu Sales Team who will do their best to assist you Tel: 1300 364 484

Hi Vlinder. The LFCC is still currently available but is shortly coming to its end of life for sales. It is still shown on our website external link .

The replacement model will be these models external link 

Thanks so much! This model is sold out here. and i think smaller ?

Hi Vlinder, we can confirm this model isn't new. Please visit our website for all the correct Fujitsu General information external link  or please call Fujitsu Sales Team and they will do their best to assist you Tel: 1300 364 484

Hi Terry, please contact our technicians on 1300 364 484 so they can assist you in removing the front panel.

Hi Phil. Unfortunately not as the unit is quite old. The indoor can be installed 1.8m off the ground if that helps find a suitable location.

Not quite sure, you'll have to contact Fujitsu

Hi Linda, It' great you are keeping your filters clean. If you are after a deep clean, it's best to contact an air conditioning cleaning company in your area directly.

Consider replacing the remote.

Hi Ellen, this could be the remote control, or it could be the receiver board. To test the remote please use your smartphone and place it into selfie mode angle remote so you can see the end of the remote control on the screen and press the button a few times. If you see it flash, this would indicate the infrared signal has been sent and the receiver board may not be picking this up which would indicate a technician is required to confirm. Alternatively please call our Technical Support team who will also do their best to assist you. Tel: 1300 364 484.

Thank you. There was no flash, does this mean it was the remote control? Can these be bought separately? Thank you again.

Hi Ellen, to purchase a AR-RAH1E remote control which are currently in stock, please call Fujitsu Assist Tel: 1300 364 484 and the team will do their very best to assist you.

Thank you very much for your assistance, you have been very helpful.

Hi Ellen, we value your custom and appreciate your feedback. We look forward to assisting you with your remote control.

About 20-30 metres

Hi Andrew, You can check this out by using our Economatch guide via this link external link 

Hi Debra, Thank you for your question the filters we have aren't HEPA type, we do have upgraded filters which will depend on the Fujitsu Air conditioning unit you have. Please can you kindly check the model information which can be located on the right-hand side and we will then be able to check for you.

ASTG30LFCC

Hi Debra, Thank you for kindly providing your model information. Please can you DM us to provide your address and as a valued customer we will send these to you as a complimentary gesture.

Thanks! How do I personally message you?

HI Debra please click on Fujitsu.A on our reply and this will give you the option to send us a Private message, or alternatively please call Tel: 1300 364 484 ask for Team Leader Fujitsu Assist.

Thank you, I have sent a message.

Hi Debra, Thank you for kindly sending us your contact details.

Thank you for private messaging us, it's been our privilege to assist you.

Thank You!

You're welcome Debra

Hi Sandie, The front cover is hinged on the top. If you pull it towards yourself and upwards you will be able to open it. Let me know if you need any further assistance or call us on 1300 364 484 when you are doing it so we can talk you through the process.

Hi Sandie, The front cover is hinged on the top. If you pull it towards yourself and upwards you will be able to open it. Let me know if you need any further assistance or call us on 1300 364 484 when you are doing it so we can talk you through the process.

Cannot remember but less than 5 years back as the product was still under warranty when repaired

Hi Sam, Thanks for contacting us. Firstly, I just want to check that your filters are clean? If you can count the flashes of each of these lights, this will advise us what the issue is. Our office is closed until the 2nd January but if you were to contact our technical support team on 1300 364 484 on or after this date they will be able to assist.

Thanks for reply

3 flashes timer,

2 flashes operation

Constant flashing economy

We got it in early 2017 it’s still a current model.

Thank you

i bought the airconditioner in 2015

Hi Beth, In regards to your question of when the Fujitsu model ASTG30LFCC was available, we can confirm this was from 2012, and this model is still available now. Should you have any further questions please don't hesitate to contact us and we will do our best to assist you. Fujitsu Toll Free Tel: 1300 364 484.

I would look at the daikin first.

Thanks Fedup, the price for Fijitsu is about 40\ less and I need 5 units so it's a big price difference... I am not sure we're I seen that Fijitsu AC is one of the best choices...

Thanks again for you help

it is not common practice to use old pipework, there are products on the market to clean internals of old pipework. If the pipes have not been cleaned it will impact on effiency and life expectancy of the new system. As far as warranty goes if the compressor fails due to foreign matter eg old oil or contaminants, and Fujitsu examine the part there is a very good chance they will reject the claim. Good luck hope this helps.

yes it will be fine.

Thanks but still concerned have not paid the bill yet but 6800,00 is a lot to pay for 2nd hand pipe work just to make the job easyier.

ask the installer to put in writing that 1. the old system had the same type of oil and was not burnt out and therefore it didnt need cleaning out, or 2. they flushed the oil out of the pipework. The manufacturer have a right to this as the old oil contaminates the new system

WE have a 2 storey house with our system being used in the small living area upstairs. Our living area is on the south side of the house so it gets quite cold (though no moisture issues). Because our house is built on a slope, the air con unit itself is located outside our main lounge room window downstairs, & due to the slope of the land is just above our heads in front of a small window. The only noise we notice is a low hum coming from outside, so it does not bother us especially with the tv on or the kids mucking around. We use an oil heater downstairs. I hope this gives you some assistance.

Hi LynM I have found they Fujitsu i have removes a lot of moisture looking at the outlet when running there is always water coming from the inside head unit, also the controller has a dry setting that removes more though i don't need to use it, the outside unit does hum a bit but you need to be almost on top of it for it to be intrusive, have asked the neighbours if it worries them their reply was what noise didn't know i had one installed, impressed with the inside too a bit noisy on high fan but never use this i usually start on medium at about 22-24 degrees then once warm drop to about 19-21degrees and the fan to low then quiet for rest of night, i have an open plan and it works well given the area

Hope this is of help

Regards

The specs for the sound levels are here at: external link  Have not had a problem in my current house with condensation. If the rooms get too cold then you will get problems with condensation. Don't have the multi-head system so don't know how good that works.

If the Air conditioner is believed to be to large for a room it is best to use low fan speeds and temperature settings closer to ambient room temperature. Experiment till you find the best combination.

HELLO I recently had the ASTG24LVCA unit installed after removing another wall making a more open plan area the old aircon i had would not do the bigger area, the new Fujitsu does the job with ease it dad take a few turns on to get it to its best, it has to do an area of 56 sq metres, after setting on a higher setting had to lower it as it was getting too hot, have yet to use the cooling side but on test cooled very quickly, on low fan setting it is quiet higher spped are a bit noisier but again find low fan speed is more than able to do the job, so far i am impressed with the unit, will see on the very hot Summer days how good it is, getting the cash back was also a bonus.

Hope this helps

Regards

David Cooper